Business support Work, Jobs in Newton Le Willows, Msy (with Salaries)

Customer Relations Advisor
Magnavale Ltd —Warrington
- £26,431.00 - £34,320.31 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Free parking
Quick apply
Operations & Administration Coordinator
GC Windows Ltd —Leigh
- £29,000 - £35,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee discount
Quick apply
14d
Scheduler
Your Housing Group —Warrington
- £26,881.05 - £27,579.00 a year
- Full-time
- Remote
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee discount
Quick apply
8d
Business Support Officer
Warrington Borough Council —Warrington
- £26,823 - £29,540 a year
- Full-time
- Hybrid work
- English
- Administrative experience
- IT
7d
Commercial Support Administrator
EMR Group —Warrington
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
6d
Desktop Support Technician
Allied Pharmacies —St Helens
- Full-time
- Communication skills
Quick apply
Project Client Coordinator
Element Materials Technology —Warrington
- Communication skills
- Employee discount
- Referral programme
6d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Leigh
- £35,945 - £40,911 a year
- Full-time
- Organisational skills
- Sick pay
Parts Assistant
Car & Commercial Solutions Ltd —St Helens
- £8.00 - £12.71 an hour
- Full-time
- No experience needed
- Organisational skills
- Computer skills
Quick apply
2d
Product Assurance Tester
Serco Group —Warrington
- £37,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
1d
Estate Agent
The Property Experts —Hindley
- £8,400 a month
- Remote
- Sales
- Administrative experience
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Liverpool
- Temporary
- Customer service
Service Manager - Theatre Services
North Cheshire and Mersey NHS Foundation Trust —Warrington
- £66,582 - £77,368 a year
- Full-time
3h
Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
5d
IT Support Technician
Sports Tours International —Warrington
- £24,500 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Gym membership
Quick apply
Guest Experience Manager
Imagine That! Wigan —Wigan
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
Quick apply
8d
Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
Journey Analyst
CAML —Wigan
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
2d
Operations & Workplace Controller
Border Vending Group —Warrington
- £29,835 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d

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Customer Relations Advisor

Magnavale Ltd
Warrington

Quick apply

Job details

Permanent | Full-time
£26,431.00 - £34,320.31 a year

Benefits

Free parking
Cycle to work scheme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

CUSTOMER RELATIONS ADVISOR

JOB SUMMARY

We are seeking a dedicated and personable Customer Relations Advisor to join our team. The successful candidate will act as the central customer service hub for multi-site operations, serving as the primary point of contact between clients and the business across all sites. This role is responsible for managing and coordinating client communications, booking diaries, and operational queries, whilst ensuring internal and external service targets are consistently achieved over multiple shifts, across a 24/7 operation

RESPONSIBILITIES

- Respond promptly and professionally to customer enquiries via phone and email platforms

- Act as the first point of contact for all inbound telephone calls across multi-site operations, answering, directing and managing calls professionally and efficiently to the appropriate site or department.

- Manage and monitor multi-site email inboxes, ensuring all client and internal communications are acknowledged, actioned and directed to the correct site team in a timely manner.

- Organise and maintain booking diaries for multiple sites, coordinating inbound and outbound transport to support smooth operational flow.

- Process orders at customer request via the WMS platform in a timely manner, and produce analytical data and reports as required.

- Liaise between sites to ensure operational queries and customer requirements are communicated clearly and resolved efficiently, maintaining a consistent standard of service across all locations.

- Maintain accurate records through efficient data entry and management of customer information within our CRM system.

- Provide personalised assistance by understanding customer needs and offering appropriate solutions or products.

- Analyse customer feedback and interaction data to identify trends and areas for improvement.

- Collaborate with other departments to resolve complex issues swiftly and effectively.

- Ensure all client enquiries are responded to professionally and followed through to a satisfactory conclusion, with accurate and timely archiving of all correspondence and documentation.

- Escalate stock and client relationship issues to the relevant site management team when appropriate.

- Comply with site HACCP to ensure product safety, legality and quality.

- Ensure Health & Safety procedures are followed to maintain a safe working environment for self and others.

SKILLS & EXPERIENCE

- Strong communication skills, both verbal and written, with an emphasis on clear, professional interaction.

- Excellent phone etiquette and active listening abilities.

- Proficiency in data entry with high attention to detail.

- Analytical skills to interpret customer data and feedback for continuous improvement.

- Organised approach with the ability to manage multiple tasks efficiently under pressure.

- Demonstrates a positive approach to improving service levels and stock accuracy.

- Proactive and enthusiastic with a commitment to delivering exceptional service in a dynamic setting.

This role offers an engaging environment where your communication skills can thrive while contributing positively to our organisation's success.

Pay: £26,431.00-£34,320.31 per year

Benefits:

Cycle to work scheme
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

business support jobs in newton le willows, msy

Customer Relations Advisor

Operations & Administration Coordinator

Scheduler

Business Support Officer

Commercial Support Administrator

Desktop Support Technician

Project Client Coordinator

Jigsaw Homes Group Limited

Parts Assistant

Product Assurance Tester

Estate Agent

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Service Manager - Theatre Services

Head of Customer Experience

IT Support Technician

Guest Experience Manager

Service Desk Analyst

Junior Cyber Security Analyst

Journey Analyst

Operations & Workplace Controller

I want to receive the latest job alerts for business support in newton le willows, msy

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