Retail experience supervisor Work, Jobs in Newton Le Willows, Msy (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
7d
Supervisor - 32 hour Visual
New Look —Stretford
- Part-time
- Microsoft Word
- Retail management
Sales - Sales Advisor - UK
New Look —Warrington
- Part-time
- Microsoft Word
8d
Store Supervisor
Footasylum —Warrington
- Part-time
- Sales
10d
Part Time Supervisor
Schuh —Stretford
- Part-time
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Store Assistant (Manchester, Trafford Centre)
Lounge —Manchester
- Weekend availability
- Travel
Retail Supervisor
Superdrug —Warrington
- £13.50 an hour
- Supervising experience
- Leadership
- Store discount
- Employee discount
1d
Race Day and Event Retail Supervisor/Manager
Chester Race Company —Chester
- £17.78 - £21.10 an hour
- Weekend availability
- Bar
- Management
- Hotel
- Annual leave
Quick apply
Supervisor
Savers —Warrington
- £13.50 an hour
- Weekend availability
- Employee assistance programme
- Sick pay
Bagging Operative
Pinnacle Group —Carrington
- £41,400 a year
- Annual leave
- Employee assistance programme
Quick apply
1d
Supervisor - LEGO - Manchester Airport
Lagardère Travel Retail (UK & IRE) —Manchester
- £15.32 an hour
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
3d
Assistant Store Manager (Full-Time)
Pandora Jewelry —Wigan
- £31,725 - £38,400 a year
- Part-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Shop Supervisor
Sayers and Poundbakery Ltd —Runcorn
- £13.21 an hour
- Part-time
- Management
- In-person
- Retail management
- Store discount
- Employee discount
Quick apply
2d
Sales Assistant
Footasylum —Manchester
- £8.00 - £12.71 an hour
- Part-time
- Laboratory experience
- Employee discount
Deputy Store Manager
B&M Retail —Bolton
- Weekend availability
- Retail management
- Employee discount
9d
MattB Customs Retail Supervisor
MattB Customs —Manchester
- £13.50 an hour
- 8 hour shift
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
1d
Retail Team Leader – Part-Time (20 Hours/Week)
Heron Foods —Ashton-in-Makerfield
- Up to £13 an hour
- Part-time
- Leadership
- Employee discount
Quick apply
12d
Visual Supervisor
New Look —Liverpool
- Full-time
- Microsoft Word
- Communication skills
Supervisor
Lindt Careers —Liverpool
- Bar
- Analysis skills
- IT
2d
Supervisor
Coach —Ellesmere Port
- £31,200 - £34,000 a year
- Full-time
- Sales
- Employee discount

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
7 days ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

retail experience supervisor jobs in newton le willows, msy

Head of Customer Experience

Supervisor - 32 hour Visual

Sales - Sales Advisor - UK

Store Supervisor

Part Time Supervisor

Store Assistant (Manchester, Trafford Centre)

Retail Supervisor

Race Day and Event Retail Supervisor/Manager

Supervisor

Bagging Operative

Supervisor - LEGO - Manchester Airport

Assistant Store Manager (Full-Time)

Shop Supervisor

Sales Assistant

Deputy Store Manager

MattB Customs Retail Supervisor

Retail Team Leader – Part-Time (20 Hours/Week)

Visual Supervisor

Supervisor

Supervisor

I want to receive the latest job alerts for retail experience supervisor in newton le willows, msy

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