Retail manager Work, Jobs in Newton Le Willows, Msy (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
2d
Store Manager
Heron Foods —Warrington
- £31,000 a year
- Full-time
- Customer service
- Retail management
- Annual leave
Quick apply
Retail Store Manager
Baby Loves —Wilmslow
- £28,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
14d
Race Day and Event Retail Supervisor/Manager
Chester Race Company —Chester
- £17.78 - £21.10 an hour
- Weekend availability
- Bar
- Management
- Hotel
- Annual leave
Quick apply
13d
Deputy Manager
Iceland —Warrington
- £31,000 - £33,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
11d
Retail Supervisor
Screwfix —Leigh
- £14.08 an hour
- Part-time
- Annual leave
- Employee discount
Store Manager
Deichmann uk —Chester
- From £32,500 a year
- Full-time
- Management
- Customer service
- Leadership
- Store discount
- Health & wellbeing programme
Quick apply
4d
Team Leader
Card Factory —Birchwood
- £13 an hour
- Leadership
Assistant Manager
The Fragrance Shop —Chester
- £11.92 - £12.85 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
14d
Foodhall Department Manager
Bents Garden & Home —Glazebury
- £32,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Annual leave
Store Manager
Aldi —Westhoughton
- £52,910 - £69,000 a year
- Annual leave
Deputy Manager
Aldi —St Helens
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
Store Manager - Fashion Home & Beauty - Merseyside Area
Marks & Spencer —Warrington
- Full-time
- Employee discount
ZARA CHESTER SECTION MANAGER
INDITEX —Chester
- Full-time
- Customer service
- Organisational skills
- Leadership
Quick apply
Store Lead
DULUX DECORATOR CENTRE —Leigh
- Sales
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
14d
Leisure and Golf General Manager
The Beeches Golf —Ollerton
- £40,000 - £50,000 a year
- Full-time
- Management
- Social media management
- Travel
Quick apply
5d
Store Manager
Muffin Break Bolton —Bolton
- £13 - £15 an hour
- Full-time
- Hospitality
- Management
- Sales
- Store discount
- Employee discount
Quick apply
9d
Food Manager
Sainsbury's —Altrincham
- From £32,700 a year
- Management
- Leadership
- Employee discount
Deputy Manager
Monica Vinader —Manchester
- Management
- Travel
- Communication skills
Quick apply
Coffee Shop Manager
Rhode Island Coffee Ltd —Chorley
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
5d

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
2 days ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

retail manager jobs in newton le willows, msy

Head of Customer Experience

Store Manager

Retail Store Manager

Race Day and Event Retail Supervisor/Manager

Deputy Manager

Retail Supervisor

Store Manager

Team Leader

Assistant Manager

Foodhall Department Manager

Store Manager

Deputy Manager

Store Manager - Fashion Home & Beauty - Merseyside Area

ZARA CHESTER SECTION MANAGER

Store Lead

Leisure and Golf General Manager

Store Manager

Food Manager

Deputy Manager

Coffee Shop Manager

I want to receive the latest job alerts for retail manager in newton le willows, msy

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