Career coach Work, Jobs in Newtownabbey, Ant (with Salaries)

Head of Customer Success
Yellowcom —Belfast
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Free parking
- Employee discount
Quick apply
6d
General Manager
Swim Sports Company Ltd —Newtownabbey
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
14h
Assistant General Manager
Swim Sports Company Ltd —Newtownabbey
- £28,000 - £33,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
14h
Threat Senior Officer
National Crime Agency —Belfast
- £3,375 - £45,326 a year
- Part-time
- Hybrid work
- Data analysis skills
- Presentation skills
- In-person
- Annual leave
9d
Pausa Coach
Dunelm —Newtownabbey
- £13.85 - £14.41 an hour
- Weekend availability
- Customer service
- Driving
- Café
3d
Proceeds of Crime Centre Development Manager
National Crime Agency —Belfast
- £4,218 - £55,575 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- In-person
- Annual leave
5d
Sales Manager
Wren —Newtownabbey
- £28,000 - £40,000 a year
- Weekend availability
- Travel
- Annual leave
- Employee discount
Quick apply
11d
Proceeds of Crime Centre (PoCC) Regulator
National Crime Agency —Belfast
- £3,375 - £53,493 a year
- Part-time
- Hybrid work
- Presentation skills
- In-person
- Annual leave
5d
Supervisor (Part-Time)
Pandora Jewelry —Newtownabbey
- £14.53 an hour
- Part-time
- Sales
- Customer service
- Driving
- Employee discount
4d
Designate RFC Manager
LKQ Corporation —Mallusk
- Full-time
- Leadership
- Negotiation
- Annual leave
- Employee assistance programme
Beauty Coach (12.5hrs/wk)
Clarins —Lisburn
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Store Manager
Holland & Barrett —Newtownards
- Up to £31,900 a year
- Weekend availability
- Leadership
- Store discount
- Annual leave
Assistant Manager - Victoria Square, Abercrombie & Fitch
AFH STORES UK LIMITED —Belfast
- Management
- Sales
- English
- Store discount
- Annual leave
HR Officer
National Crime Agency —Belfast
- £3,375 - £4,218 a month
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Human resources
- Annual leave
8d
Estate Agent
The Property Experts —Belfast
- £60,000 - £100,000 a year
- Remote
Quick apply
12d
Elevate Programmes 2026
Vantage Point —Belfast
- Hybrid work
- AWS
Supervisor
Savers —Antrim
- £13.50 an hour
- Weekend availability
- Employee assistance programme
- Sick pay
4d
Assistant Store Manager - Victoria Square & Abbey Centre
Lovisa —Belfast
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
HR Business Partner
Pilgrim's Europe —Craigavon
- Full-time
- Human resources
- Leadership
- Communication skills
Quick apply
10d
Account Manager
TeamFeePay —Belfast
- Full-time
- Hybrid work
- Business development
- Communication skills
- Free parking
Quick apply
9d

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Head of Customer Success

Yellowcom -
Belfast

Quick apply

Job details

Permanent | Full-time
£60,000 - £100,000 a year
6 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Driving
Telecommunication
IT
Business coaching
Account management
Communication skills

Full job description

About Yellowcom

Yellowcom is one of the UK's fastest-growing business technology providers, delivering Telecoms, IT, Cyber Security, Connectivity, Mobile, Web Design and AI solutions.

We're growing both organically and through acquisition, creating exciting opportunities for ambitious people who want to shape the future of the business.

We're now looking for an experienced leader to take ownership of our Account Management function across the UK and Ireland.

This isn't simply a management role.

We're looking for someone who can build a best-in-class customer success strategy that improves customer satisfaction, increases retention and grows revenue from our existing customer base.

The Role

Reporting directly to the Managing Director, you'll lead and develop our Account Management teams across Belfast, Glasgow and Dublin.

You'll be responsible for both our office-based and field-based Account Managers, ensuring every customer receives exceptional service while identifying opportunities to strengthen relationships and grow accounts.

Using data rather than instinct, you'll continually review performance, identify trends and implement new initiatives that improve customer outcomes and commercial performance.

Key ResponsibilitiesLeadership

Lead, coach and develop Account Managers across multiple locations
Create a high-performance culture with clear KPIs
Recruit and develop future talent
Conduct regular one-to-ones and performance reviews
Travel regularly between Belfast, Glasgow and Dublin

Customer Success

Increase customer satisfaction across the group
Improve customer engagement throughout the customer lifecycle
Reduce customer churn
Develop proactive account review programmes
Ensure customers maximise the value from Yellowcom's products and services

Commercial Growth

Increase average revenue and margin per customer
Identify cross-selling and upselling opportunities
Work closely with Telecoms, IT and Web sales teams
Develop customer growth strategies
Improve renewal performance

Strategy & Analytics

Build meaningful KPI dashboards
Analyse customer data and trends
Review retention, NPS, customer feedback and profitability
Present monthly performance reports and improvement plans
Drive continuous improvement through measurable actions

What We're Looking For

Essential

Experience managing Account Management or Customer Success teams
Strong leadership and coaching ability
Commercially minded
Comfortable analysing data and making strategic decisions
Experience improving customer retention
Excellent communication skills
Full UK driving licence

Desirable

MSP, Telecoms, IT or Technology experience
Experience across multiple sites
CRM reporting experience
Experience integrating acquired businesses
Knowledge of customer satisfaction metrics such as NPS or CSAT

Success Will Be Measured By

Customer Satisfaction (CSAT/NPS)
Customer Retention
Gross Revenue Retention
Net Revenue Retention
Margin Growth per Customer
Cross-sell Revenue
Account Review Completion
Team Performance
Customer Engagement

What We Offer

Competitive salary
Performance-related bonus
Company car or car allowance
Hybrid working
Career progression within a rapidly growing business
Opportunity to shape the future of one of the UK's fastest-growing technology providers
Ongoing investment in training and development

Pay: £60,000.00-£100,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

career coach jobs in newtownabbey, ant

Head of Customer Success

General Manager

Assistant General Manager

Threat Senior Officer

Pausa Coach

Proceeds of Crime Centre Development Manager

Sales Manager

Proceeds of Crime Centre (PoCC) Regulator

Supervisor (Part-Time)

Designate RFC Manager

Beauty Coach (12.5hrs/wk)

Store Manager

Assistant Manager - Victoria Square, Abercrombie & Fitch

HR Officer

Estate Agent

Elevate Programmes 2026

Supervisor

Assistant Store Manager - Victoria Square & Abbey Centre

HR Business Partner

Account Manager

I want to receive the latest job alerts for career coach in newtownabbey, ant

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