Sales leader Work, Jobs in Newtownabbey, Ant (with Salaries)

Head of Customer Success
Yellowcom —Belfast
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Free parking
- Employee discount
Quick apply
5d
Store Manager
SPAR Stormont —Belfast
- £32,000 a year
- Full-time
- Customer service
- In-person
- Retail management
Quick apply
3d
Bookshop Manager, Bangor NI - part time
Faith Mission —Bangor
- £13.11 an hour
- Part-time
- Serving
- Hospitality
- Management
- Store discount
- Employee discount
Quick apply
Team Leader
Spar / Maxol Filling Station —Belfast
- From £13 an hour
- Full-time
- Management
- Customer service
- IT
Quick apply
2d
Internal Cleaning Team Leader
DPMNI Ltd —Belfast
- £24,420.00 - £38,260.01 a year
- Full-time
- Management
- Sales
- Driving
- Free parking
- Annual leave
Quick apply
2d
Customs Administrator - Foodservice Finance
Henderson Group —Newtownabbey
- Full-time
- Microsoft Excel
- Management
- ERP systems
- Employee assistance programme
- Employee discount
4d
Team Leader - Front of House - Pret a Manger
Carebrook Ireland —Belfast
Quick apply
Field Sales Executive
SunbeltRentals —Newtownabbey
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
Team Member
NEXT —Newtownabbey
- £8.28 - £14.53 an hour
- 8 hour shift
- Employee discount
4d
Duty Manager
Charioteer Ltd/ Madigans Court —Belfast
- £13.80 - £14.30 an hour
- Part-time
- Management
- Supervising experience
- Team management
- Free parking
- Store discount
Quick apply
10d
Tesco Colleague - Doagh Rd Express
Tesco UK —Newtownabbey
- From £13.28 an hour
- Part-time
7d
New Business Sales Executive - Belfast - £29k OTE £50k + per annum
Yell Ltd —Belfast
- £29,000 a year
- Full-time
- Sales
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Concepts Development Manager - Category Development & Quality
Henderson Group —Newtownabbey
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
8d
Business Development Manager - NI & ROI
Cubis Systems —Craigavon
- Full-time
- Hybrid work
- CRM software
- Sales
- Engineering
- Referral programme
Quick apply
1d
Sales Team Leader
LKQ Corporation —Belfast
- Full-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Floor Manager
B&M Retail —Belfast
- £27,444 a year
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Employee discount
Sales & Service Helpdesk Advisor- Sales Foodservice
Henderson Group —Newtownabbey
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
- Employee discount
14d
Sales Advisor
Radius Limited —Belfast
- Full-time
- Communication skills
Quick apply
Restaurant Manager
The Cellar @ Belfast Castle —Belfast
- From £35,000 a year
- Full-time
- Hospitality
- Management
- Restaurant management
- Employee discount
Quick apply
Sales Manager
NEXT —Newtownabbey
- From £25,045 a year
- Weekend availability
- Employee discount
2d

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Head of Customer Success

Yellowcom -
Belfast

Quick apply

Job details

Permanent | Full-time
£60,000 - £100,000 a year
5 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Driving
Telecommunication
IT
Business coaching
Account management
Communication skills

Full job description

About Yellowcom

Yellowcom is one of the UK's fastest-growing business technology providers, delivering Telecoms, IT, Cyber Security, Connectivity, Mobile, Web Design and AI solutions.

We're growing both organically and through acquisition, creating exciting opportunities for ambitious people who want to shape the future of the business.

We're now looking for an experienced leader to take ownership of our Account Management function across the UK and Ireland.

This isn't simply a management role.

We're looking for someone who can build a best-in-class customer success strategy that improves customer satisfaction, increases retention and grows revenue from our existing customer base.

The Role

Reporting directly to the Managing Director, you'll lead and develop our Account Management teams across Belfast, Glasgow and Dublin.

You'll be responsible for both our office-based and field-based Account Managers, ensuring every customer receives exceptional service while identifying opportunities to strengthen relationships and grow accounts.

Using data rather than instinct, you'll continually review performance, identify trends and implement new initiatives that improve customer outcomes and commercial performance.

Key ResponsibilitiesLeadership

Lead, coach and develop Account Managers across multiple locations
Create a high-performance culture with clear KPIs
Recruit and develop future talent
Conduct regular one-to-ones and performance reviews
Travel regularly between Belfast, Glasgow and Dublin

Customer Success

Increase customer satisfaction across the group
Improve customer engagement throughout the customer lifecycle
Reduce customer churn
Develop proactive account review programmes
Ensure customers maximise the value from Yellowcom's products and services

Commercial Growth

Increase average revenue and margin per customer
Identify cross-selling and upselling opportunities
Work closely with Telecoms, IT and Web sales teams
Develop customer growth strategies
Improve renewal performance

Strategy & Analytics

Build meaningful KPI dashboards
Analyse customer data and trends
Review retention, NPS, customer feedback and profitability
Present monthly performance reports and improvement plans
Drive continuous improvement through measurable actions

What We're Looking For

Essential

Experience managing Account Management or Customer Success teams
Strong leadership and coaching ability
Commercially minded
Comfortable analysing data and making strategic decisions
Experience improving customer retention
Excellent communication skills
Full UK driving licence

Desirable

MSP, Telecoms, IT or Technology experience
Experience across multiple sites
CRM reporting experience
Experience integrating acquired businesses
Knowledge of customer satisfaction metrics such as NPS or CSAT

Success Will Be Measured By

Customer Satisfaction (CSAT/NPS)
Customer Retention
Gross Revenue Retention
Net Revenue Retention
Margin Growth per Customer
Cross-sell Revenue
Account Review Completion
Team Performance
Customer Engagement

What We Offer

Competitive salary
Performance-related bonus
Company car or car allowance
Hybrid working
Career progression within a rapidly growing business
Opportunity to shape the future of one of the UK's fastest-growing technology providers
Ongoing investment in training and development

Pay: £60,000.00-£100,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

sales leader jobs in newtownabbey, ant

Head of Customer Success

Store Manager

Bookshop Manager, Bangor NI - part time

Team Leader

Internal Cleaning Team Leader

Customs Administrator - Foodservice Finance

Team Leader - Front of House - Pret a Manger

Field Sales Executive

Team Member

Duty Manager

Tesco Colleague - Doagh Rd Express

New Business Sales Executive - Belfast - £29k OTE £50k + per annum

Concepts Development Manager - Category Development & Quality

Business Development Manager - NI & ROI

Sales Team Leader

Floor Manager

Sales & Service Helpdesk Advisor- Sales Foodservice

Sales Advisor

Restaurant Manager

Sales Manager

I want to receive the latest job alerts for sales leader in newtownabbey, ant

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