Software development specialist Work, Jobs in Newtownabbey, Ant (with Salaries)

IT Technical Support Specialist
Omexom UK —Belfast
- Continuous improvement
- Mentoring
- Computer networking
AI Engineer (Agentic Systems)
Data Intellect —Belfast
- Full-time
- Hybrid work
- Java
- Master's degree
- Software development
- Referral programme
Quick apply
Billing and Credit Control Specialist
PlotBox —Ballymena
- Hybrid work
- Google Suite
Project Assistant
Henderson Group —Newtownabbey
- Full-time
- Computer Science
- Engineering
- Travel
- Employee assistance programme
- Employee discount
1d
Goods In & Goods Out Coordinator - Technology
Henderson Group —Newtownabbey
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Employee assistance programme
- Employee discount
14d
Lab Analyst (Micro Specialist)
Cirdan —Lisburn
- Microsoft Powerpoint
- Microsoft Word
- Laboratory experience
Principal Software Engineer
Gaon Digital Solutions Ltd —Belfast
- £69,800 - £77,400 a year
- Full-time
- Java
- Mentoring
- Software development
Quick apply
13d
Accounts Receivable Analyst 1 (12 month Fixed Term Contract)
TP ICAP —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
QA Engineer
Aflac Northern Ireland —Belfast
- Full-time
- Hybrid work
- DevOps
- Agile
- AI
7d
Options Graduate & Placement Programme
Options Technology —Belfast
- Full-time
- Organisational skills
- Communication skills
Quick apply
Client Lifecycle Onboarding Senior Associate - 12 Month FTC
TP ICAP —Belfast
- Full-time
- Microsoft Word
- Analysis skills
- Supervising experience
3d
Administrator/Finance Assistant
247 Aircraft Maintenance —Belfast
- £30,000 a year
- Full-time
- Microsoft Word
- In-person
- Free parking
- Annual leave
Quick apply
1d
Senior QA Engineer
TP ICAP —Belfast
- Full-time
- Bachelor's degree
- Scripting
- Agile
Endpoint Management Specialist
Capita —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Specialist - Tech Talent Sourcing at Barclays
Alexander Mann Solutions —Belfast
- Recruiting
6d
Software Engineering Specialist (Data & AI)
BT —Belfast
- £60,386 - £71,042 a year
- Machine learning
- Software development
- AI
Civil Engineering Graduate / Water - Belfast (Summer 2026 starts)
AECOM —Belfast
- Hybrid work
- Civil engineering
- Computer literacy
- Engineering
Trainee Oracle Cloud Consultant
Version 1 —Belfast
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Databases
Quick apply
Manager - Full-stack Developer - DE - TC - UKI - Belfast
EY —Belfast
- Mentoring
- Agile
- Employee discount
Business Analyst
TP ICAP —Belfast
- Full-time
- Master's degree
- Analysis skills
- No degree

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software development specialist jobs near newtownabbey, ant

IT Technical Support Specialist

Omexom UK -
Belfast

Apply Now

Job details

Permanent

Qualifications

Technical troubleshooting
ITIL Certification
Stakeholder collaboration
Stakeholder liaison
Mentoring junior staff
IT service management
Service restoration
Continuous improvement
Staff training
CompTIA Network+
Mentoring
Computer networking
Software testing
Professional development mentoring
Application support
Training & development
Root cause analysis
Fault diagnosis and repair
Communication skills

Full job description

Job Title: IT Technical Support Specialist

Location: Belfast
Department: IT
Reports to: IT Service Desk Manager

Role Purpose

The IT Technical Support Specialist provides advanced support, acting as a technical escalation point for the Service Desk and projects. The role diagnoses complex issues, contributes to problem management, investigates new technologies, and supports the continual improvement of IT services.

The role also includes mentorship and guidance for Technical Support Specialists, ensuring technical quality, knowledge sharing, and alignment with ITIL best practice.

Key Responsibilities

Advanced Technical Support

Act as an escalation point for complex or high‑impact incidents.
Work as part of a team to implement new software and technologies.
Investigate and diagnose advanced hardware, software, and networking issues.
Perform root‑cause analysis and contribute to Problem Management activities.
Own and resolve persistent or recurring issues.

Mentorship & Team Development

Provide day‑to‑day guidance and coaching to IT Technical Support Specialists.
Support onboarding and training of new team members.
Review tickets for quality, accuracy, and adherence to SLAs.

Solutions Investigation & Continuous Improvement

Evaluate new tools, technologies, and processes that could improve service delivery.
Support testing and implementation of new systems or upgrades.
Lead improvements to knowledge base content and technical SOPs.

Service Desk Operations Support

Assist the Service Desk Manager during major incidents.
Contribute to performance reporting, trend analysis, and service improvement planning.
Support the refinement of ITIL processes (Incident, Problem, Knowledge).

Stakeholder & Vendor Coordination

Work closely with business teams to understand recurring issues and service needs.
Liaise with external suppliers and partners for escalated technical issues.

Skills & Competencies

Strong understanding of ITIL processes and service operations.
Proven experience in 2nd/3rd line technical support.
Advanced troubleshooting skills across Windows, O365, networking, and enterprise apps.
Ability to coach and mentor junior team members.
Excellent communication and problem‑solving skills.
Ability to manage complex priorities in a dynamic environment.

Desirable Experience & Qualifications

ITIL Foundation certification or willingness to obtain.
Industry‑recognised technical certification (e.g., CompTIA Network+, Microsoft, Cisco).
Experience supporting enterprise environments and cloud‑based platforms.

Apply Now

Refine Your Search

software development specialist jobs in newtownabbey, ant

IT Technical Support Specialist

AI Engineer (Agentic Systems)

Billing and Credit Control Specialist

Project Assistant

Goods In & Goods Out Coordinator - Technology

Lab Analyst (Micro Specialist)

Principal Software Engineer

Accounts Receivable Analyst 1 (12 month Fixed Term Contract)

QA Engineer

Options Graduate & Placement Programme

Client Lifecycle Onboarding Senior Associate - 12 Month FTC

Administrator/Finance Assistant

Senior QA Engineer

Endpoint Management Specialist

Specialist - Tech Talent Sourcing at Barclays

Software Engineering Specialist (Data & AI)

Civil Engineering Graduate / Water - Belfast (Summer 2026 starts)

Trainee Oracle Cloud Consultant

Manager - Full-stack Developer - DE - TC - UKI - Belfast

Business Analyst

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