Technical support Work, Jobs in Nidd, Nyk (with Salaries)

Technical Support
Restrain Company Ltd —Knaresborough
- £28,000 - £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer skills
Quick apply
2d
2nd Line IT Support Engineer
Integral IT Services —Knaresborough
- From £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
IT Support / Operations Administrator
Dementia Forward —Harrogate
- £14.49 an hour
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Sick pay
Quick apply
1d
Senior Technician
Mastercard —Harrogate
- Weekend availability
- Customer service
- Bachelor's degree
- No degree
2d
Technical Support Specialist
Diagnostic Healthcare Ltd —Farsley
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- Engineering
- English
- Bachelor's degree
- Annual leave
2d
Technical Support Analyst - SketchUp
Trimble —Leeds
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
7d
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Windows
- Travel
Quick apply
6h
Junior IT Support Engineer
Ward & Burke Construction Ltd —Swillington
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
8d
Technical Support Manager
StarCompliance —York
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Organisational skills
Quick apply
10h
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
IT Support & Engagement Officer (Shift-based)
YPO —Wakefield
- £30,024 - £31,537 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
13d
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
8d
Product Specialist
TPP —Leeds
- £60,000 a year
- Spanish
- Travel
Digital Support Apprentice
ABP UK —Leeming Bar
- Full-time
- Computer Science
- Customer service
- IT
Quick apply
9d
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
10d
Service Desk Co-Ordinator
NHS England —Leeds
- £39,959 - £48,117 a year
- Full-time
- Annual leave
6d
End User Device Specialist (Fixed term 12 months)
Leeds Beckett University —Leeds
- £26,093 - £30,378 a year
- Customer service
- University
- Organisational skills
14d
IT Support Engineer
HSL Chairs —Batley
- £30,000 a year
- Weekend availability
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
10d

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Technical Support

Restrain Company Ltd
Knaresborough

Quick apply

Job details

Permanent | Full-time
£28,000 - £35,000 a year
2 days ago

Benefits

Company pension
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Computer skills
Communication skills
Help desk

Full job description

Job Title: Technical Support

Based at: Unit 9 Victory Way, Knaresborough. HG5 0ZS (with out-of-hours working as required)

Reporting to: Technical Manager

About us

Restrain is part of the Produce Investments Group, following our recent move to our new Knaresborough site, we're expanding our team and looking for someone to help support our customers around the world.

This is a fantastic opportunity for someone who enjoys problem-solving, working with data, and helping customers. Whether you're a recent graduate or an experienced professional looking for a career change, we'll provide the training and support needed to succeed.

About the Role

As our Technical Support, you'll be the first point of contact for customers using our technology, and monitoring systems. You'll manage customer enquiries, monitor system performance data, coordinate issues internally, and help ensure customers receive a first-class service.

This role combines customer service, administration, data analysis, technical coordination, and problem-solving. It is not an IT support role, but you should be comfortable using technology, interpreting data, and learning new systems.

What You'll Be Doing

Responding to customer enquiries via phone, email, WhatsApp, and other communication channels.
Providing clear guidance and support using internal processes and knowledge resources.
Monitoring system performance dashboards and identifying potential issues.
Escalating technical problems to the appropriate teams and tracking progress through to resolution.
Maintaining accurate records within CRM systems.
Producing simple reports and sharing insights from customer and system data.
Working closely with Technical, Production, and Commercial teams.
Supporting international customers, including occasional out-of-hours communication where required.

What We're Looking For

Strong computer skills and confidence in learning new systems.
Excellent communication skills and a professional telephone manner.
A logical, organised, and detail-focused approach.
Confidence working with data and identifying trends.
Ability to manage multiple priorities in a fast-paced environment.
A positive attitude and willingness to learn.
Interest in agriculture, technology, manufacturing, or global business would be beneficial.
Additional languages are advantageous but not essential.

Why Join Us?

Be part of a growing international business within the Produce Investments Group.
Opportunity to develop your career in customer support, business operations, data analysis, technical services, or commercial functions.
Work within a friendly and supportive small team.
Full training provided.
32 days holiday including bank holidays.

Remuneration

Salary – £28,000-£35,000

Working hours – Monday to Friday, 8:30am – 5pm with 1-hour unpaid lunch break.

Holiday entitlement – 32 days including bank holidays

Job Types: Full-time, Permanent

Pay: £28,000.00-£35,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in nidd, nyk

Technical Support

2nd Line IT Support Engineer

IT Support / Operations Administrator

Senior Technician

Technical Support Specialist

Technical Support Specialist

Technical Support Analyst - SketchUp

IT Service Desk/Site Engineer

Junior IT Support Engineer

Technical Support Manager

IT Helpdesk Engineer - Experienced

IT Support & Engagement Officer (Shift-based)

Customer Contact Centre Advisor (Payments / Technical Support)

Product Specialist

Digital Support Apprentice

2nd Line IT Support Technician

Junior Application Support Analyst

Service Desk Co-Ordinator

End User Device Specialist (Fixed term 12 months)

IT Support Engineer

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