Field agent Work, Jobs in Normanton, Wyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
7d
Shipping Agent (with Stock Control and Administration)
Global Shipping Services —Goole
- £33,000 - £36,000 a year
- Weekend availability
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
2d
Call Centre Agent Bank
Fortrea —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Trainee Accounts Assistant
Northern Estate Agencies Limited —Leeds
- £24,500 a year
- Full-time
- Customer service
- Communication skills
Quick apply
10d
Property Valuer
Crucible Homes Estate Agency —Rotherham
- £26,500 - £28,500 an hour
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
Quick apply
14d
Freelance Sales & Partnerships Agent (Creative Workshops & Events)
Atelier Hub —Leeds
- From £1,200 a month
- Hybrid work
- Sales
- Customer service
- Driving
- Flexible schedule
Quick apply
2h
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Leeds
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Service Manager
Sheffield City Council —Sheffield
- £57,786 - £63,283 a year
- Bar
10d
Business Development Manager
The Auction Company —Leeds
- £72,000 - £144,000 a year
- Remote
- Sales
- Flexible schedule
Land Agent (Professional & Agency)
Carter Jonas —Harrogate
- Full-time
- Hybrid work
- Business development
- Communication skills
- Annual leave
- Referral programme
8d
Senior Web Delivery Executive
Stowe Family Law —Leeds
- £36,000 - £42,000 a year
- Hybrid work
- JavaScript
- AI
- HTML
- Annual leave
- Bereavement leave
Negotiator - Lettings
Carter Jonas —York
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
Outbound Sales Agent / Telesales Executive
Leodis Coffee Ltd —Leeds
- £26,000 - £28,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Works Manager (Fit-Out & Building Works)
BAM Nuttall —Selby
- Travel
- Contracts
2d
Project Manager
WSP —Sheffield
- Part-time
- Hybrid work
- Project management
- Contracts
- AI
- Flexitime
- Work from home
Quantity Surveyor
WSP —Sheffield
- Part-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Contracts
- Flexitime
- Work from home
Below Ground Triage Engineer
Yorkshire Water —Bradford
- Up to £55,833 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
Aftersales Manager
Vishay Precision Group —Shipley
- Full-time
- Microsoft Powerpoint
- Management
- English
- Free parking
- Annual leave
Quick apply
1d
Sub Agent - Civils
Sisk —Pudsey
- Full-time
- Management
- Construction
Principal Associate - Housing Development & Regeneration - Leeds
Gowling WLG —Leeds
- Full-time
- Hybrid work
- Annual leave

I want to receive the latest job alerts for field agent in normanton, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

field agent jobs in normanton, wyk

Revenue Protection Officer

Shipping Agent (with Stock Control and Administration)

Call Centre Agent Bank

Trainee Accounts Assistant

Property Valuer

Freelance Sales & Partnerships Agent (Creative Workshops & Events)

JUNIOR SALES CONSULTANT

Service Manager

Business Development Manager

Land Agent (Professional & Agency)

Senior Web Delivery Executive

Negotiator - Lettings

Outbound Sales Agent / Telesales Executive

Works Manager (Fit-Out & Building Works)

Project Manager

Quantity Surveyor

Below Ground Triage Engineer

Aftersales Manager

Sub Agent - Civils

Principal Associate - Housing Development & Regeneration - Leeds

I want to receive the latest job alerts for field agent in normanton, wyk

Explore jobs in more locations

Company Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected