Emergency response Work, Jobs in North East Region (with Salaries)

Communications Officer (A&E Ambulance Dispatch)
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- 12 hour shift
- Communication skills
7d
Health Advisor - 111/999 Call Taker
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £34,000 a year
- Full-time
- English
- Computer skills
- Communication skills
11d
Ambulance Support Practitioner
Ambulnz Community Partners —Cramlington
- £15.75 - £17.25 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Emergency Response Volunteer (Newcastle)
British Red Cross Volunteer —Newcastle upon Tyne
- Driving
Security Officer
ABM UK —Cramlington
- £13.27 an hour
- Full-time
- Communication skills
- Employee discount
Quick apply
Operations Assistant Manager- Events and Guarding
K4 GROUP —Newcastle upon Tyne
- £32,000 - £38,000 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
Quick apply
2d
Business Support Assistant
North Tyneside Council —North Tyneside
- £26,403 - £27,254 a year
- Full-time
4d
Care Call Assistant (Emergency Responder)
Gateshead Council —Gateshead
- £26,824 - £28,142 a year
- Part-time
- Hybrid work
- Customer service
- Driving
- Communication skills
- Annual leave
- Employee discount
1d
Event Paramedic (NQP also considered)
FSNE MEDICAL LTD —Blyth
- From £22.41 an hour
- Driving
- Patient care
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Farming Statistics Analysts
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Microsoft Excel
- Microsoft Access
- Doctoral degree
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Rapid Response Care Assistant
Komplex Group —Durham
- £16.50 - £17.00 an hour
- Overtime
- Travel
- Care plans
- Annual leave
Quick apply
Apprentice Ambulance ECA (Emergency Care Assistant)
FSNE MEDICAL LTD —Blyth
- From £18,200 a year
- Full-time
- Patient care
- Communication skills
- Free parking
Quick apply
9d
Security Response Officer
ASEL —Gateshead
- £13 an hour
- Full-time
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Community Physiotherapy Clinical Manager
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £57,528 - £64,750 a year
- Full-time
9d
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Customer Service Officer
ABM UK —Cramlington
- £12.75 an hour
- Full-time
- Communication skills
- Employee discount
Quick apply
Apprentice Ambulance ECA (Emergency Care Assistant) Specialising in End of Life Care
FSNE MEDICAL LTD —Blyth
- From £18,200 a year
- Full-time
- Patient care
- Communication skills
- Free parking
Quick apply
11d

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Communications Officer (A&E Ambulance Dispatch)

North East Ambulance Service NHS Foundation Trust -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
7 days ago

Qualifications

Communication skills

Full job description

As an A&E Communications Officer, you will act as the essential link between ambulance crews and the Emergency Operations Centre (EOC), supporting the coordination and deployment of emergency resources across the North East.

Working alongside Dispatch Officers, you will ensure patients receive timely and appropriate care. The role involves rotational working across control room sites and requires excellent communication skills in a fast-paced environment.

You will complete a Level 2 Customer Service Practitioner Apprenticeship within 13 months.

Training

6 weeks classroom training (100% attendance required)
3 weeks supported coaching
Level 2 Apprenticeship within 18 months

Assisting with the running of one of the EOC operational desks on a 24 hour shift basis. Assisting with the co-ordination and providing an efficient and effective response to agreed performance levels maximising the utilisation of available resources.

Operating the radio system to work as the communication link between the operational staff out on the road and the control room.

The handling, receiving and dissemination of complex, sensitive, contentious and confidential information.

The Communications Officer is responsible for monitoring and reviewing information to detect or assess issues. They will observe, receive and obtain information from all relevant sources and liaise with the Dispatch Officer.

It is the responsibility of the Communications Officer to record relevant information onto the case records and relay to the appropriate information if necessary.

Ensure that clear concise and accurate information is passed when dispatching patient details to crews.

Take responsibility to ensure ‘at risk’ patients are dealt with appropriately and the correct information is flagged and passed to the crews in line with NEAS communication procedures.

To assist in the development of trainee Communications Officers.

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Operation of the trusts communication system to relay information between the operational staff on the road and the control room.

Passing time critical information to the other emergency service or hospital staff regarding patients.

Assisting the Dispatch Officer with the deployment of vehicles and the general running of the assigned area on a 12 hour shift basis.

For full detailed job description and main responsibilities please refer to the attached.

Apply Now

Refine Your Search

emergency response jobs in north east region

Communications Officer (A&E Ambulance Dispatch)

Health Advisor - 111/999 Call Taker

Ambulance Support Practitioner

Alarm Call Handler

Emergency Response Volunteer (Newcastle)

Security Officer

Operations Assistant Manager- Events and Guarding

Business Support Assistant

Care Call Assistant (Emergency Responder)

Event Paramedic (NQP also considered)

Farming Statistics Analysts

Alarm Call Handler (Full-Time PM)

Alarm Call Handler (Part-Time AM)

Rapid Response Care Assistant

Apprentice Ambulance ECA (Emergency Care Assistant)

Security Response Officer

Community Physiotherapy Clinical Manager

Alarm Call Handler (Part-Time PM)

Customer Service Officer

Apprentice Ambulance ECA (Emergency Care Assistant) Specialising in End of Life Care

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