Business support advisor Work, Jobs in North Kilworth, Lec (with Salaries)

Technical Product Advisor
Hafele UK Ltd —Rugby
- £28,613 a year
- Full-time
- CRM software
- Schematics
- Customer service
- Free parking
- Employee assistance programme
Quick apply
4d
Senior Enterprise Consultant
4C Strategies Ltd —Market Harborough
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- Free parking
- Employee assistance programme
Quick apply
11d
International Emigration & Education Consultant
Epic Overseas Limited —Leicester
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- In-person
Quick apply
11d
Business Support Advisor
Berrys —Towcester
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Mortgage Advisor
The Mortgage Experts —Rushden
- £60,000 - £100,000 a year
- Remote
Quick apply
Holiday Advisor
G Touring —Market Harborough
- Weekend availability
- Microsoft Outlook
- Sales
- Computer literacy
- Employee discount
Quick apply
Mortgage Broker - Partner Advisor
The Mortgage Experts —Northampton
- £60,000 - £100,000 a year
- Remote
- Marketing
Quick apply
Carers Energy Support Advisor
Carers Trust Heart of England —Coventry
- £10,189 - £11,081 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
10d
Business Development Representative - Leicestershire
AG Barr —Leicester
- £26,500 - £27,800 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
Head of Account Growth
Culina Group —Lutterworth
- Full-time
- Hybrid work
- CRM software
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Regional HR Advisor
Elis —Lutterworth
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Internal Sales Advisor
TruFrame —Melton Mowbray
- £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Data entry
- Free parking
- Employee assistance programme
Quick apply
4d
Parts Advisor | Competitive Pay & Bonuses
Motor Parts Direct —Kettering
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Quick apply
4d
Legal ID Check Advisor
Simplify Group —Leicester
- £24,879.83 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
5d
Customer Relationship Advisor
Elis —Lutterworth
- Microsoft Excel
- Management
- Sales
- Employee assistance programme
Credit Control and Executive Support Manager
Flawless Vape Distribution —Leicester
- £30,000 - £35,000 a year
- Full-time
- ERP systems
- Organisational skills
- In-person
Quick apply
Customer Advisor First Notification of Loss
Hastings Direct —Leicester
- From £26,230 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Life insurance
- Referral programme
Parts Advisor
BCA —Corby
- £30,997.33 a year
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
HR Advisor
Ricoh —Northampton
- Customer service
- Organisational skills
Strategic Finance Business Partner (Capital & Projects)
North Northamptonshire Council —Kettering
- £72,383 - £77,041 a year
- Employee assistance programme
9d

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Technical Product Advisor

Hafele UK Ltd -
Rugby

Quick apply

Job details

Permanent | Full-time
£28,613 a year
4 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
On-site parking

Qualifications

CRM software
Schematics
Customer service
Salesforce
Technical support
Microsoft Office
Organisational skills
Communication skills

Full job description

Technical Product Advisor

Permanent, Site based, Full Time, 38.75 hours, Monday to Friday 8:45am to 5:30pm

Location: Rugby Head Office – CV21 1RD

Your new Company:

Häfele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of product as well as our expertise in the industry and excellent customer service.

Your new role:

As a Technical Product Advisor, you will be responsible for delivering technical advice, product guidance, and specification support to both internal and external customers. Acting as a key point of contact, the role involves resolving technical queries, supporting customer requirements, and contributing to a positive customer experience.

Working within a structured technical support team, with clear progression pathways, offering the opportunity to develop from foundational product knowledge through to a subject matter expert level. This position suits someone who enjoys problem-solving, collaboration, and delivering consistent, high-quality support in a fast-paced environment.

Key Responsibilities:

· Provide technical advice and support to customers and internal stakeholders via phone, email, and live chat

· Respond to queries in a timely and professional manner, ensuring a high level of service

· Troubleshoot product issues and support customers with appropriate solutions, replacements, or repairs

· Build and maintain effective working relationships with suppliers and internal teams

· Support the full customer journey, including enquiries, quotations, orders, and delivery updates

· Assist with new product introductions and contribute to the improvement of processes and services

· Manage and follow up on customer enquiries through to resolution, ensuring clear communication throughout

· Maintain accurate records and reporting using CRM systems

· Contribute to knowledge sharing, including maintaining FAQs and supporting internal learning initiatives

· Work collaboratively with cross-functional teams to meet business and customer needs

What you’ll need to succeed:

· Strong customer service skills and a commitment to delivering high-quality support

· Good technical aptitude and ability to understand product specifications and systems

· Experience using Microsoft Office and CRM systems (knowledge of Salesforce beneficial)

· Ability to interpret technical drawings, plans, or schematics

· Clear and effective communication skills, with the ability to explain technical information

· Strong organisational skills and the ability to manage and prioritise workload

· A proactive and solution-focused approach to problem-solving

· Ability to adapt to changing priorities and work effectively under pressure

· Comfortable working both independently and as part of a team

· Commitment to ongoing learning and professional development

What you’ll get in return:

· £28,613 basic salary with the added potential to earn an annual bonus of up to 10%.

· Benefits including:

o Holiday of 23 days’ basic + 8 bank holidays in a complete year, increasing to 28 days basic with our length of service programme

o Health Cash plan scheme; Claim back up to £765 annually for medical and wellbeing costs for yourself, and up to £470 for dependent children. This covers a wide range of treatments including dental, optical, therapy, and wellbeing costs, with the added option to increase your level of cover and add another adult.

· Additional benefits include:

o Employee Assistance Programme (EAP) offering confidential support and guidance for you and your family

o 24/7 GP phone service for easy access to medical advice

o Quicker access to medical scans and surgical procedures

o Counselling services

o Discounts on gym memberships to help you stay active

o Hospital treatment insurance

o Huge range of shopping, restaurant and activity discounts

o Enhanced Pension Scheme to secure your financial future & regular financial awareness initiatives

o Life Cover – providing financial security for your loved ones.

o Take advantage of discounts on company stock.

o Cycle to Work Scheme: Make your commute greener and healthier. Save up to 47% on the cost of a new bike and accessories, and spread the payments in a tax-efficient way.

o Volunteering Days: 2 full days per 12 month period paid to volunteer at a registered charity and give back to the community

We offer a structured career pathway within the Technical Support team, with opportunities to develop your skills and knowledge, level of responsibility, impact and therefore earning potential.

This is a full-time, permanent position, based on site in our fantastic offices in Rugby. Core hours of work are 8:45am to 5:30pm, Monday to Friday.

A job profile is available on request. Please send your current total remuneration package, CV and covering letter to the Recruitment Team at [email protected].

Shortlisting and interviews for this role will take place while the advert is live; the vacancy will be closed as soon as the successful candidate is appointed. Applicants are therefore encouraged to submit applications as soon as possible. We are committed to equal opportunities

At Häfele UK, we’re proud to be a Living Wage accredited employer, demonstrating our commitment to fair pay and the wellbeing of our people. This means every member of our team earns a wage that meets the real cost of living – not just the government minimum – because we believe hard work deserves fair reward.

Pay: £28,613.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Paid volunteer time

Work Location: In person

Quick apply

Refine Your Search

business support advisor jobs in north kilworth, lec

Technical Product Advisor

Senior Enterprise Consultant

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Business Support Advisor

Mortgage Advisor

Holiday Advisor

Mortgage Broker - Partner Advisor

Carers Energy Support Advisor

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Head of Account Growth

Regional HR Advisor

Internal Sales Advisor

Parts Advisor | Competitive Pay & Bonuses

Legal ID Check Advisor

Customer Relationship Advisor

Credit Control and Executive Support Manager

Customer Advisor First Notification of Loss

Parts Advisor

HR Advisor

Strategic Finance Business Partner (Capital & Projects)

I want to receive the latest job alerts for business support advisor in north kilworth, lec

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