Helpdesk engineer Work, Jobs in North Kilworth, Lec (with Salaries)

IT Support Engineer
Kazzoo Ltd —Leicester
- £28,000 - £32,500 a year
- Full-time
- Customer service
- Analysis skills
- Computer networking
Quick apply
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
5d
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply
Site Technician
BAM UK & Ireland —Leicester
- £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Electrical Engineer
Kier Group —Northampton
- Full-time
- Communication skills
Multi Skilled Engineer (Mobile)
Emcor —Northampton
- £38,000 a year
- Overtime
- Contracts
- IT
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Team Leader
Gallagher —Warwick
- Customer service
- Communication skills
Multi Skilled Engineer
University of Northampton —Northampton
- £26,706.73 - £31,236.27 a year
- Full-time
- Maintenance
- University
- Travel
5d
Key Accounts Administrator
Otis —Leicester
- Full-time
- Customer service
- Communication skills
Field Service Engineer
AMETEK, Inc. —Leicester
- Engineering
- Presentation skills
- Driving
- Free parking
- Employee assistance programme
Automotive Helpdesk Agent
MSX International —Coventry
- Up to £42.17 an hour
- Full-time
- Remote
- Annual leave
Quick apply
Multi Skilled Engineer
Emcor —Coventry
- £40,000 a year
- Overtime
- Contracts
- IT
- Employee assistance programme
- Referral programme
Quick apply
11d

More jobs to discover

Find similar jobs that you might be interested in.

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
Confident communicating with non-technical users in a clear and professional manner. We ensure that we have a range of policies and procedures in place which…
5d
1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
A full UK driving licence. Experience working in a school or education setting. The successful applicant will be subject to an Enhanced DBS check and all…
£25,191 - £26,409 a year
Quick apply
3d

I want to receive the latest job alerts for helpdesk engineer in north kilworth, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Engineer

Kazzoo Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,500 a year

Qualifications

TCP
System administration
Customer service
DHCP
Analysis skills
IT support
Computer networking
DNS
TCP/IP
Cybersecurity
Communication skills
Active Directory
Time management
Help desk
VPN

Full job description

Job post summary

Pay: Up to £32,500 per year

Job Description:

Overview
We are seeking a highly skilled Level 2 IT Support Engineer to provide advanced technical support to clients across a range of IT systems and infrastructure. The successful candidate will be responsible for diagnosing complex issues, maintaining IT environments, implementing best practices in cybersecurity, and ensuring high levels of customer satisfaction. This role involves both remote and on-site support, working closely with clients and internal teams to deliver reliable and secure IT services.

Key ResponsibilitiesTechnical Support & Troubleshooting

Provide remote and on-site IT support to clients.
Diagnose and resolve technical issues efficiently and professionally.
Perform network troubleshooting and configuration.

Systems Administration

Install, configure, and maintain hardware, software, and IT systems.
Perform regular system updates, patching, and security updates.
Assist with user account setup, permissions, and access control management.
Ensure compliance with data security, backup, and disaster recovery policies.

Infrastructure Monitoring & Maintenance

Monitor and manage client IT infrastructure using our support management software
Conduct scheduled maintenance and routine system health checks.
Maintain accurate system documentation and support records.
Keep the Support management software updated with current client system information and support activities.

Cybersecurity & Compliance

Implement cybersecurity best practices to protect client environments.
Assist with security audits and vulnerability assessments.
Ensure all systems comply with company IT policies and procedures.

Client Communication & Support

Communicate effectively with clients to resolve issues and ensure satisfaction.
Provide training and guidance to clients on IT systems and software.
Strive for zero customer complaints by delivering exceptional support and service.

Asset & Resource Management

Assist with IT asset management, including hardware inventory tracking and procurement.
Maintain accurate records of equipment, licenses, and infrastructure components.

Collaboration & Projects

Work collaboratively with internal teams to improve IT support processes.
Participate in IT projects, including system upgrades, migrations, and deployments.
Support continuous improvement initiatives across the IT service delivery team.

Professional Standards

Maintain a professional appearance and adhere to the company dress code.
Complete all assigned training and professional development activities.
Stay up to date with industry trends, technologies, and best practices.

Skills and Experience

Essential:

Strong experience in IT support or systems administration (Level 2 or equivalent)
Experience supporting Windows environments, networking, and cloud services
Experience with remote monitoring and management tools such as Atera
Strong troubleshooting and diagnostic skills
Knowledge of networking concepts (DNS, DHCP, VPN, TCP/IP)
Excellent communication and customer service skills

Desirable:

Experience with Microsoft 365, Entra, and Active Directory
Knowledge of cybersecurity frameworks and best practices
Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco)

Personal Attributes

Strong problem-solving and analytical skills
Excellent time management and organisation
Ability to work independently and as part of a team
Proactive and customer-focused mindset
Commitment to continuous learning and improvement

Job Type: Full-time

Work Location: In person

Pay: £28,000.00-£32,500.00 per year

Experience:

helpdesk support: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

helpdesk engineer jobs in north kilworth, lec

IT Support Engineer

1st / 2nd Line IT Support Analyst

L4 Network Engineer Apprentice

Site Technician

Help Desk Engineer

Electrical Engineer

Multi Skilled Engineer (Mobile)

Technical Support Team Leader

Multi Skilled Engineer

Key Accounts Administrator

Field Service Engineer

Automotive Helpdesk Agent

Multi Skilled Engineer

More jobs to discover

I want to receive the latest job alerts for helpdesk engineer in north kilworth, lec

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected