commercial manager Work, Jobs in north wales (with Salaries)

Operations Director - North
Huws Gray Group —North Wales
- Leadership
- Employee discount
13d
Assistant Procurement Business Manager
NHS Wales Shared Services Partnership —St. Asaph
- £32,557 - £39,631 a year
- Full-time
- English
- Negotiation
12d
Country House Assistant Manager
HF Holidays —Dolgellau
- £32,086 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
1d
Chef Manager - Blaenau Ffestniog
Dine Contract Catering —Caernarfon
- Up to £31,940 a year
- Full-time
- Management
- Cooking
- Mentoring
Cost Controller
Wood —Clwyd
- Full-time
- Hybrid work
- Project management
- Annual leave
- Life insurance
Apprentice Project Manager
Costain —Blaenau-Ffestiniog
- Full-time
- Travel
- In-person
- Communication skills
Sales Manager
NEXT —Clwyd
- From £10,536 a year
- Part-time
- Employee discount
Senior Drilling Engineer - PSC
Wood —Clwyd
- Full-time
- Microsoft Office
Project Manager
AmcoGiffen —Abergele
- £65,000 - £74,000 a year
- Weekend availability
- Civil engineering
- Engineering
- Project management
- Life insurance
Quick apply
Contracts Manager
JN Bentley —Rhyl
- Full-time
- Civil engineering
- Engineering
- No degree
Quick apply
7d
Procurement Officer
Jones Bros Civil Engineering —Rhuthun
- Full-time
- Tax experience
- Negotiation
Quick apply
SCL Engineers/Shift Managers
Joseph Gallagher Limited —Snowdonia
Document Controller (Projects)
ENGIE —Llanberis
- Microsoft Office
- Organisational skills
- In-person
1d
Health Safety & Environment Manager
Mondelēz International —Chirk
- Full-time
- Management
- English
- Project management
Acquisitions and Deal Flow Manager
Levelup123 —St. Asaph
- £25,000 - £33,500 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Stock Manager
NEXT —Clwyd
- From £10,882 a year
- Part-time
- Customer service
- Leadership
- Employee discount
12h
Production Operative and Warehouse Packer
Bodelwyddan Business Park —Rhyl
- £12.71 an hour
- Full-time
- Warehouse experience
- In-person
- Communication skills
- Free parking
Quick apply
2d
Civil Design Engineer
Eric Wright Group Limited —St. Asaph
- AutoCAD
- Civil engineering
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply

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Assistant Procurement Business Manager
NHS Wales Shared Services Partnership —St. Asaph
As the work we do within Procurement Services is highly skilled, varied and complex you will need to build effective working relationships with your peers and…
£32,557 - £39,631 a year
12d
Procurement and Transactions Officer
The City of Liverpool College —Liverpool
To provide advice and guidance to internal customers on procurement of goods and services. Promote the procurement function to both internal and external…
£30,758 - £36,376 a year
Quick apply
12d

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commercial manager jobs near north wales

Operations Director - North

Huws Gray Group -
North Wales

Apply Now

Job details

Permanent
13 days ago

Benefits

Company pension
Employee discount

Qualifications

Leadership

Full job description

Information

Job Ref:
NE1557497NorODN

Location:
North & Wales

Postcode:
North & Wales

Type of contract:
Permanent

Salary:
£Competitive + Bonus Per Annum

Posted Date:
Thursday, May 21, 2026

Closing Date:
Thursday, June 18, 2026

Operations Director - North

Customer Operations Director – Huws Gray Group (North & Wales)

Lead the Experience. Drive Performance. Shape How We Serve Our Customers.

Be Part of Something Bigger at Huws Gray

Whether you're in the trade or simply enjoy a good home improvement project, chances are you’ll know who we are. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre.

Across our nationwide branch network, we support local communities with everything they need to build, improve and create and behind that is a huge focus on delivering outstanding customer experience. That’s where you come in.

The Opportunity

We’re looking for a Customer Operations Director to take a pivotal leadership role in shaping how we work with our customers across HGSCS.

This role is to cover the North & Wales, where you’ll have ownership of customer operations performance, service delivery and retention. You’ll lead a team of Customer Operations Managers and Customer Relationship Managers, driving consistency, operational excellence and long‑term partnerships.

This role puts you at the heart of the business, working closely with Branch Teams, Area Directors, Commercial and Senior Leadership to ensure we’re delivering on our promises every time.

What You’ll Be Doing

As our Customer Operations Director, you’ll take the lead on:

Setting the strategy for customer operations, developing service commitments, KPIs and performance measures that deliver real results
Leading and developing Customer Operations Managers and Customer Relationship Managers, ensuring they’re supported, motivated and high‑performing
Driving customer experience and retention, creating feedback mechanisms, surveys and action plans to strengthen long‑term contracts
Overseeing customer performance and reporting, using data, KPIs and operational insight to identify trends, risks and opportunities
Owning service delivery against contracts, including quarterly and annual customer reviews and strategic meetings
Managing standalone branch performance, ensuring compliance across stock availability, aged stock and health & safety standards
Ensuring stock availability and compliance, maintaining a minimum of 98.5% availability across all HGSCS customers
Leading operational action plans and recovery plans where required, including CDN‑related activity
Collaborating across the business, working closely with Commercial on product and range change, Finance on invoice query resolution, and Operations on service execution
Championing effective use of Monday.com, ensuring CRM and COM teams use the platform effectively and understand its wider commercial and operational value

In short, you’ll be the driving force behind consistent, high‑quality customer operations across the business.

What You’ll Bring

We’re looking for a confident, commercially aware leader who’s passionate about customer experience and operational delivery. You’ll succeed in this role if you:

Are highly customer‑focused, with a track record of retaining and growing key accounts
Bring strong operational leadership experience, ideally in a multi‑site or national environment
Have the ability to build credible relationships at senior level, both internally and externally
Are commercially aware and comfortable working across contracts, KPIs and performance measures
Thrive in a collaborative environment and enjoy working as part of a wider leadership team
Use insight and data to drive smart decisions and continuous improvement

What’s in it for You

We believe great leadership should be recognised and supported. In return, you can expect:

A senior leadership role with real influence across a national business
Competitive salary and company bonus scheme
Company pension and life assurance
23 days holiday plus bank holidays
Colleague discount across our group brands
Access to training, development and leadership support
A chance to shape how one of the UK’s leading builders’ merchants delivers for its customers

At Huws Gray, we’re proud to be an equal opportunities employer. We’re committed to building a respectful, inclusive workplace where everyone can thrive. If you need any adjustments to support you through the recruitment process, please let us know.

Apply Now

Refine Your Search

commercial manager jobs in north wales

Operations Director - North

Assistant Procurement Business Manager

Country House Assistant Manager

Chef Manager - Blaenau Ffestniog

Cost Controller

Apprentice Project Manager

Sales Manager

Senior Drilling Engineer - PSC

Project Manager

Contracts Manager

Procurement Officer

SCL Engineers/Shift Managers

Document Controller (Projects)

Health Safety & Environment Manager

Acquisitions and Deal Flow Manager

Stock Manager

Production Operative and Warehouse Packer

Civil Design Engineer

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