Job Title: Housekeeper
Location: Scarborough Hill Country Inn, North Walsham
Position Type: Full-Time / Part-Time available
Reports to: Head Housekeeper / General Manager
The Role at Scarborough Hill
Scarborough Hill Country Inn is a small family run boutique hotel with eight bedrooms and two cottages located on the outskirts of North Walsham. As a family-run boutique inn, the housekeeping team is the backbone of our reputation. You aren't just cleaning rooms; you are preparing a sanctuary for weary travelers, wedding guests, and diners. Because our building dates back to the 1500s, this role requires a "gentle touch" with historic features and a "sharp eye" for modern cleanliness.
Key Responsibilities
- Room Turnarounds: Clean and sanitize guest bedrooms and en-suites to a 4-star standard within the "checkout-to-check-in" window (11:00 AM – 3:00 PM).
- The "Boutique" Finish: Ensure linens are bone-dry and crease-free, pillows are expertly plumped, and hospitality trays (tea/coffee) are neatly stocked.
- Public Area Care: Maintain the "wow factor" in our Georgian reception, oak-beamed bar, and dining rooms.
- Heritage Maintenance: Dusting intricate wood carvings, polishing brass, and ensuring period windows are smear-free.
- Linen Management: Assist with the sorting, washing, and folding of hotel laundry and towels.
- Guest Ambassadorship: Provide a friendly, local welcome if you encounter guests in the hallways or gardens.
What We Are Looking For
- A "Finisher": You don’t stop until the room looks like a photograph. You notice the small things—a stray hair, a dusty baseboard, or a crooked picture frame.
- Trustworthy & Discrete: You will be working around guests’ personal belongings and must maintain total professional integrity.
- Physical Resilience: You’ll be on your feet, moving between floors, and handling vacuum cleaners and laundry bags.
- Punctuality: In a small hotel, the team relies on everyone showing up on time to get rooms ready for the next arrival.
Requirements
- Previous cleaning experience (Hotel, B&B, or Holiday Let experience is a major plus).
- Ability to work weekends and bank holidays (the busiest times for the Inn).
- Reliable transport to our location just outside North Walsham.
Why Work With Us?
- Beautiful Environment: Spend your workday in a stunning historic estate.
- Family Values: Work for a business that knows your name and values your contribution.
- Local Stability: Consistent shifts in a well-established local landmark.
- Staff Discounts are available across both hotels
- Full training will be given
Hours and days are negotiable, however you must be able to work weekends.
The job is a very fast paced active role so you must have great enthusiasm and good energy levels.
Please call 01692 402 151 and send a cv.
Job Types: Part-time, Permanent
Benefits:
- Free parking
- On-site parking
Experience:
- housekeeping: 1 year (preferred)
Work Location: In person
