Customer relations representative Work, Jobs in North West Leicestershire, Lec (with Salaries)

Customer Service Representative
Ballicom Limited —Coventry
- £26,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
10d
Warehouse Operations Manager
DSV —Swadlincote
- Full-time
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
PR Manager-6 Months FTC
Dunelm —Leicester
- Organisational skills
- Budgeting
9d
Claims Support Administrator
AX Motor Assist —Birmingham
- £24,977 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Human Resources Business Partner
Trelleborg Industrial Solutions - Engineered Coated Fabrics —Nottingham
- Continuous improvement
- Travel
- Recruiting
- Employee assistance programme
14d
Senior Account Manager - Derby
Everything Tech Group —Derby
- £45,000 - £55,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
- Annual leave
Quick apply
2d
Employee Experience Partner
Corpay —Meriden
- Full-time
- Analysis skills
- Travel
- Human resources
HR Manager
GXO Logistics —Birmingham
- Up to £50,000 a year
- Full-time
- Management
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Production Manager (18 months)
Caterpillar —Desford
- £41,500 - £48,500 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
- Free parking
- Annual leave
1d
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
- Cleaning
- Training & development
Quick apply
Catering Supervisor
BaxterStorey UK —Birmingham
- £14.94 an hour
- Part-time
- Hospitality
- Cooking
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Relief Chef Manager
BaxterStorey UK —Nottingham
- £36,000 a year
- Full-time
- Cooking
- Team management
- Driving
- Employee assistance programme
- Employee discount
Quick apply

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Customer Service Representative

Ballicom Limited
Coventry

Quick apply

Job details

Full-time
£26,000 a year
10 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
Internal department liaison
English
Customer support
Customer interaction
Phone etiquette
Communication skills
A Level

Full job description

Job Description

Ballicom

Ballicom is an award-winning global Information Technology company and is one of the UK’s leading suppliers of IT- related hardware and software, supplying both the private and public sectors.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and a strong ability to analyse customer needs, ensuring a high level of service and customer satisfaction.

The role is on-site, full time at our offices in Coventry.

Key Responsibilities:

· To ensure all customer enquiries via phone and email are dealt with in a timely, professional, and helpful manner.

· Ensure we are providing excellent after-care service for our customers.

· To liaise with all departments in the company to ensure smooth and effective customer resolution.

· To provide and maintain records in relation to customer returns, warranties and credits.

· Arrange collection of faulty goods and collection/delivery of faulty goods and replacements where necessary.

· Liaise with suppliers to generate accurate RMA numbers and paperwork as and when required.

· Timely and accurate communication with customers and suppliers.

· Liaise with Accounts department and suppliers in regard to invoices and credits.

Personal Profile

The ideal candidate will have:

· Minimum 2 years’ experience in Customer Service

· Excellent organisation skills and ‘attention to detail’

· Strong phone etiquette and communication skills are crucial for success in this position.

· Calm and methodical approach to work

· Confident telephone manner, excellent rapport-building skills with good written and communication skills

· A positive attitude and the ability to meet challenges and deadlines.

· A motivated self-starter who is capable of working under own initiative

· Sound commercial understanding.

If you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we would love to hear from you.

No agencies please.

Job Type: Full-time

Pay: £26,000.00 per year

Ability to commute/relocate:

Coventry CV6 5SF: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Customer service: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer relations representative jobs in north west leicestershire, lec

Customer Service Representative

Warehouse Operations Manager

PR Manager-6 Months FTC

Claims Support Administrator

Human Resources Business Partner

Senior Account Manager - Derby

Employee Experience Partner

HR Manager

Production Manager (18 months)

Hygiene Manager

Catering Supervisor

Relief Chef Manager

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