Welfare officer Work, Jobs in North West London (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Student Welfare Officer - Alternative Provision
The Complete Works Ltd. —London
- From £30,317.93 a year
- Full-time
- Bachelor's degree
- Mentoring
- In-person
- Store discount
- Employee discount
Quick apply
8d
Housing Options Initial Assessment Officer
Brent Council —Brent
- £34,998 - £37,134 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
3d
Youth Engagement Coordinator (Just for Girls)
WEST Youth Zone —London
- £32,136 a year
- Weekend availability
- Project management
- Working with children
- Team management
Quick apply
5d
SEND Communication and Interaction Service Outreach Officer
Brent Council —Brent
- £52,194 - £55,323 a year
- Full-time
- Childcare
- Communication skills
- School
- Annual leave
- Employee assistance programme
2d
Curriculum Coordinator (East London School) - Alternative Provision
The Complete Works Ltd. —London
- From £32,270 a year
- Full-time
- Bachelor's degree
- Mentoring
- Organisational skills
- Store discount
- Employee discount
Quick apply
8d
Student Welfare & Support Officer
Results Co —London
- £24,000 - £25,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- In-person
Quick apply
7d
Vetting Officer - 12 Month Fixed Term Contract
British Transport Police —London
- £35,754.47 a year
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Annual leave
- Gym membership
Quick apply
4d
Inclusion Project Support Officer
Brent Council —Brent
- £40,182 - £42,060 a year
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
3h
CCTV Intelligence and Retrievals Officer
British Transport Police —London
- £31,736.51 a year
- Full-time
- Travel
- AI
- Communication skills
- Annual leave
- Gym membership
Quick apply
10d
Project Officer
RCVS Knowledge —London
- £33,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
School Administrator
Ealing Council —London
- £27,620 - £28,821 a year
- Full-time
- School
- Free parking
4d
Student Services Officer
Hillingdon Council —Uxbridge
- £32,535 - £33,987 a year
- Administrative experience
- Organisational skills
- IT
- Free parking
- Employee discount
5d
Accommodation Officer
Hillingdon Council —Uxbridge
- £40,182 - £42,060 a year
- Communication skills
- Free parking
- Employee discount
7d
Assessment & Enablement Officer
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Annual leave
- Flexitime
6d
Placement Officer (Fostering) Full Time
Silver Lining Fostering Ltd. —Brentford
- £25,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
10d
Trainee Housing Enforcement Officer
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Negotiation
- Annual leave
- Flexitime
5d
Teaching and Learning Officer (South London School) - Alternative Provision
The Complete Works Ltd. —London
- From £35,800 a year
- Full-time
- Bachelor's degree
- Mentoring
- In-person
- Store discount
- Employee discount
Quick apply
8d
ICT Support Officer
Freedom from Torture —London
- £35,191 - £45,925 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
Quick apply
13d
Portage Officer
Brent Council —Brent
- £37,692 - £39,276 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
2d

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

welfare officer jobs in north west london

Welfare Advice Officer

Student Welfare Officer - Alternative Provision

Housing Options Initial Assessment Officer

Youth Engagement Coordinator (Just for Girls)

SEND Communication and Interaction Service Outreach Officer

Curriculum Coordinator (East London School) - Alternative Provision

Student Welfare & Support Officer

Vetting Officer - 12 Month Fixed Term Contract

Inclusion Project Support Officer

CCTV Intelligence and Retrievals Officer

Project Officer

School Administrator

Student Services Officer

Accommodation Officer

Assessment & Enablement Officer

Placement Officer (Fostering) Full Time

Trainee Housing Enforcement Officer

Teaching and Learning Officer (South London School) - Alternative Provision

ICT Support Officer

Portage Officer

I want to receive the latest job alerts for welfare officer in north west london

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