practice manager Work, Jobs in north west region (with Salaries)

Hospital Bookings Manager
Bespoke Healthcare Group —Preston
- Up to £40,000 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
14d
Operations Manager
Scientific Safety Alliance —Lancaster
- £50,000 - £80,000 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Life insurance
Quick apply
Admin Team Leader
Lancashire and South Cumbria NHS Foundation Trust —Burnley
- £27,485 - £30,162 a year
- Full-time
- Management
- Business
- Leadership
- Annual leave
8d
Clinic Administrator Burnley
Diaverum —Burnley
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Customer service
1d
Clinic Administrator (FTC)
Diaverum —Burnley
- £24,785 - £25,086 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
1d

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Hospital Bookings Manager

Bespoke Healthcare Group
Preston

Quick apply

Job details

Full-time
Up to £40,000 a year
14 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Company pension
Canteen
Company events
Private medical insurance
On-site parking

Qualifications

Management
Master's degree
Administrative experience
Supervising experience
Human resources
Financial management
A Level

Full job description

The Lead Hospital Bookings Manager is responsible for the safe, efficient and patient‑focused coordination of all elective, diagnostic, inpatient and day‑case bookings at Greater Lancashire Hospital. The role ensures optimal theatre utilisation, consultant availability and a high‑quality private patient experience, whilst maintaining compliance with CQC Fundamental Standards and internal governance requirements.

.Key Responsibilities

1. Leadership and Operational Management

Lead and manage the hospital booking and scheduling service
Ensure accurate and timely scheduling of out-patient, in-patient / day‑case and diagnostic activity in line with local and national waiting times
Act as senior escalation point for booking and scheduling issues
Be primary point of contact for all clinicians / consultants regarding booking arrangements
Ensure service resilience during periods of high demand

2. Patient Experience and Private Care Pathways

Deliver patient‑centered booking processes reflective of private healthcare standards
Oversee patient communications including appointment confirmation and changes
Respond appropriately to patient feedback and concerns

3. Theatre and Capacity Optimization

Demonstrate commitment to optimisation of clinical capacity across all services
Support all specialties to minimise delays in the patient pathway and cancellations and optimise patient experience and outcomes
Support service development and pathway redesign

4. Governance and Compliance

Ensure compliance with CQC Fundamental Standards, consent and GDPR
Contribute to audits, quality reviews and inspections as required
Escalate potential /actual capacity, utilisation or safety risks appropriately

5. Workforce Management

Line manage all booking/scheduling and admissions staff
Lead recruitment, induction, appraisal and performance management within the service
Ensure appropriate staffing levels to optimise standards, waiting times and patient experience

6. Performance and Reporting

Monitor KPIs including utilisation, cancellations and patient waiting times
Provide reports to senior management
Drive service improvement

7. Systems and Data

Ensure effective use of booking and patient administration systems
Maintain accurate, confidential records
Support digital improvements

Person Specification

Essential

Significant experience managing hospital bookings or patient access services
Demonstrable knowledge and experience of operational performance
Proven people‑management experience
Strong knowledge of CQC requirements

Desirable

Management qualification (ILM/CMI)
Experience in a private or independent hospital setting
Experience in service development / redesign

Values and Behaviours

Commitment to high‑quality patient care
Professionalism and accountability
Collaborative and improvement‑focused approach

Job Type: Full-time

Pay: Up to £40,000.00 per year

Benefits:

Additional leave
Canteen
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking

Education:

A-Level or equivalent (preferred)

Experience:

NHS Operational Performance: 3 years (required)
Administrative and / or Customer: 3 years (required)

Work Location: In person

Quick apply

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practice manager jobs in north west region

Hospital Bookings Manager

Operations Manager

Admin Team Leader

Clinic Administrator Burnley

Clinic Administrator (FTC)

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