Job Description
Job title: Compliance Officer
Reports to: Compliance Lead
Salary: £29,000-£35,000 depending on experience
Hours: Full time – 38 hours per week flexible as the role requires
Contract: 6 months
We are an inclusive, equal opportunities employer, we support the recruitment and employment of staff with disabilities wherever possible.
Place of Work
Hybrid working, with regular travel across Trust services and sites as required.
Purpose of the job:
The Compliance Officer will support the Compliance Lead in maintaining an effective compliance, governance and assurance framework across the Trust.
The role will provide practical compliance support to managers and departments, helping to ensure the Trust meets its obligations under Charity Commission requirements, Care Quality Commission (CQC) regulations, health and safety legislation, safeguarding duties, data protection legislation and other statutory and contractual requirements.
The postholder will act as a trusted business partner to operational teams, supporting audits, inspections, governance processes, policy management and improvement activity, while promoting a positive culture of accountability, continuous improvement and regulatory compliance across the organisation.
Main Duties:
Compliance Monitoring
· Support the implementation and maintenance of the Trust's compliance framework.
· Maintain compliance registers, trackers and monitoring systems.
· Monitor key statutory, regulatory and contractual requirements.
· Support managers to understand and meet compliance obligations.
· Escalate compliance concerns and risks to the Compliance Lead.
· Assist in maintaining the Trust-wide compliance calendar.
Audits and Assurance
· Undertake internal compliance audits across services and departments.
· Collect and verify evidence against regulatory standards.
· Assist in preparing services for regulatory inspections and external audits.
· Monitor and track completion of audit actions and improvement plans.
· Support thematic reviews and quality assurance exercises.
· Produce audit reports and compliance summaries.
Governance Support
· Assist in the administration of governance processes.
· Maintain governance records, registers and documentation.
· Support policy review programmes and version control systems.
· Coordinate actions arising from governance meetings and committees.
· Assist with preparation of Board and Committee reports.
· Maintain evidence repositories for assurance reporting.
Risk Management
· Support maintenance of the Corporate Risk Register.
· Assist departments in identifying and recording risks.
· Monitor progress against risk mitigation actions.
· Support review of business continuity arrangements.
· Ensure risk information remains accurate and up to date.
Information Governance and Data Protection
· Support compliance with UK GDPR and Data Protection legislation.
· Assist with Data Protection Impact Assessments (DPIAs).
· Maintain records relating to information governance activity.
· Support Information Asset Owners across the Trust.
· Assist with management of data breaches and information governance incidents.
· Monitor compliance with information handling procedures.
Safeguarding and Quality Assurance
· Maintain safeguarding compliance records and reporting systems.
· Support monitoring of incidents, complaints and safeguarding concerns.
· Assist with investigations and learning reviews where appropriate.
· Monitor implementation of corrective actions and service improvements.
· Support organisational learning from incidents and audit findings.
Reporting and Data Management
· Produce routine compliance reports and dashboards.
· Maintain accurate compliance records and evidence files.
· Support performance reporting to managers and committees.
· Analyse compliance data and identify emerging trends.
· Assist with preparation of organisational assurance reports.
General:
· Promote a culture of continuous improvement and accountability.
· Develop positive working relationships across all Trust departments.
· Maintain knowledge of relevant legislation, regulation and best practice.
· Attend meetings, training and development activities as required.
· Maintain confidentiality and information security at all times.
· Uphold the values and behaviours of the Trust.
· Undertake any other duties reasonably required by the Compliance Lead, CEO, Operations Director or Trust.
Personnel:
- To manage their time effectively
- Develop and maintain good working relations with all Wilberforce Trust staff
- Promote good employment practices, equal opportunities, and welfare in accordance with Trust policies, including disciplinary and grievance procedures
- To have the flexibility to work outside office hours as may be required.
- Ability to deliver difficult improvement requirements in a constructive way
- Investigation and interview skills
- Forensic auditing and reporting skills
- To work independently to tight deadlines
- Always uphold the values of The Wilberforce Trust
- Build constructive and open working relationships with all service users of the Trust to ensure a high-quality experience – and invite feedback to inform future developments
- To represent the Trust as required
- Thorough understanding of ethics, regulations, and laws
- To undertake such other duties as the Chief Executive or Trustees may reasonably require from time to time
Essential Knowledge and Experience
· Experience working within a regulated environment.
· Experience maintaining records, databases or compliance monitoring systems.
· Experience supporting audits, inspections or quality assurance activities.
· Experience preparing reports and analysing information.
· Understanding of compliance and governance principles.
· Knowledge of risk management processes.
· Understanding of confidentiality and information governance requirements.
Desirable Knowledge and Experience
· Experience within a charity, health, social care or housing environment.
· Knowledge of Charity Commission requirements.
· Understanding of CQC regulation and Fundamental Standards.
· Knowledge of safeguarding legislation.
· Understanding of GDPR and Data Protection legislation.
· Experience supporting Board or Committee governance.
Skills and Behaviours
· Excellent organisational and administrative skills.
· Strong attention to detail.
· Ability to manage competing priorities.
· Good written and verbal communication skills.
· Ability to build positive relationships across departments.
· Analytical and problem-solving skills.
· Ability to challenge constructively and professionally.
· High levels of integrity and professionalism.
· Commitment to continuous improvement.
Wilberforce Trust also offers a wide range of benefits including:
· Milestone‑Based enhanced annual leave entitlement
· Benenden Health Care scheme (following successful probation)
· A paid day off to celebrate your birthday
· Flexible and hybrid working arrangements where possible
· Paid exceptional leave days
· Blue Light discount card
· Pension scheme
· Life insurance (1 x salary)
The above job description is for guidance only and is not contractual. The Management and Board of Trustees reserve the right to alter, delete or add any part after consultation
Pay: £29,000.00-£35,000.00 per year
Benefits:
- Company pension
- Flexitime
- Health & wellbeing programme
Work Location: Hybrid remote in York (North Yorkshire)
