accommodation manager Work, Jobs in northampton, nth (with Salaries)

Customer Service Team Manager
Globus Medical —Northampton
- Full-time
- Customer service
- English
- Microsoft Office
Graduate Management Trainee - Northampton
Enterprise Mobility —Northampton
- Full-time
- Sales
- Customer service
- Bachelor's degree
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Festival Catering Supervisor / Manager
Yellow Bus Catering —Northampton
- £175 - £300 a day
- Temporary
- Hospitality
- Management
- Supervising experience
Quick apply
Housing Enforcement Manager
West Northamptonshire Council —Northampton
- £49,587 - £52,860 a year
- Hybrid work
- Communication skills
General Manager - Live In
King Henry's Taverns —Bitteswell
- From £35,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
10d
Registered Manager – Ofsted 16+ Supported Accommodation
DOUBLE EM SERVICES LTD —Northampton
- £30,000.00 - £56,978.10 a year
- Management
- Organisational skills
- In-person
Quick apply
2d
Bar staff / 6158 - The Cordwainer, Northampton
J D Wetherspoon plc —Northampton
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
1d
Activities, Welfare & Accommodation Manager (Fixed Term Summer Contract)
BSC Education Limited —Bedford
- £790 - £965 a week
- Full-time
- Management
- Computer literacy
- English
- Paid training
Quick apply
Bar staff / 334 - The Red Well, Wellingborough
J D Wetherspoon plc —Wellingborough
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
2d
Operations Manager - Temporary Accommodation
County Rents —Newport Pagnell
- £40,000 a year
- Full-time
- Organisational skills
- Business
- Negotiation
Quick apply
9d
Loss Prevention Manager
Alliance Healthcare —Northampton
- Full-time
- Microsoft Excel
- Continuous improvement
- Employee assistance programme
- Employee discount
Deputy Manager
Silver Birch Care Holdings —Northampton
- £17.61 an hour
- Weekend availability
- Childcare
- Driving
- Care plans
- Employee assistance programme
- Referral programme
Trainer
Amazon UK Services Ltd. - A10 —Kettering
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
8d
Operations Administrator
Acorn Safety Services —Northampton
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- English
- Business development
Quick apply
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Milton Keynes
- Full-time
Quick apply
13d
Centre Manager
British Summer School —Oakham
- £1,048.11 - £1,174.62 a week
- Weekend availability
- Leadership
- School
Team Leader
Silver Birch Care Holdings —Northampton
- £15.34 an hour
- Weekend availability
- Childcare
- Driving
- Care plans
- Employee assistance programme
- Referral programme
6d
Restaurant Assistant Manager - New Restaurant Opening
Burger King UK —Banbury
- £31,750 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Restaurant Assistant Manager - New Restaurant Opening
Burger King - Banbury - Southam Road —Banbury
- £31,750 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply

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accommodation manager jobs near northampton, nth

Customer Service Team Manager

Globus Medical -
Northampton

Apply Now

Job details

Full-time

Qualifications

Customer service
English
Microsoft Office
Communication skills
FDA regulations

Full job description

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

Position Summary

The Customer Service Manager leads the Customer Service team and serves as an escalation point for customers, field sales, and distributor representatives, ensuring timely and accurate order processing, compliant handling of Human Tissue products, and high-quality telephone and written support.

Essential Functions

Manage the day-to-day activities of the CS team, including workload allocation, holidays and absences, order processing, and call handling, to ensure service levels and turnaround times are met.
Manage performance and discipline of the CS team.
Monitor and oversee the receipt and processing of customer orders by any available means, ensuring all incoming orders are entered accurately and within required timelines (typically within 24 hours).
Oversee scheduling of loaners and coordination of surgery coverage, ensuring appropriate stock availability and that loaners are returned promptly after surgery.
Support and guide the CS team in assisting the sales group with obtaining purchase orders from hospitals and in processing proposals and quote requests from field sales.
Monitor shipment tracking and ensure that late or problematic shipments are proactively identified, escalated, and resolved, communicating updates to customers and sales as needed.
Ensure accurate notification to accounting for billing of lost or damaged equipment and review such cases for trends and process improvements.
Oversee order placement and order management of Human Tissue products in line with all applicable regulations and internal procedures, ensuring staff follow defined protocols.
Maintain oversight of customers ordering and using Human Tissue products to ensure full compliance with existing regulations and procedures and intervene or escalate when non-compliance risks are identified.
Ensure that all relevant data (complaints, customer information, change orders) is accurately entered and maintained.
Act as an escalation point for complex or sensitive customer complaints, resolving issues through product upgrades, price adjustments, or alternative solutions, and coaching team members on effective resolution.
Oversee resolution of issues related to order status, credit, and shipping problems, coordinating with internal departments (e.g., Finance, Logistics, Sales) to achieve timely outcomes.
Ensure team’s timeliness for replies to the Field and other information requests, maintaining standards for response quality and timeliness.
Liaise with Regulatory Affairs on priority complaints or those involving regulatory agencies such as the FDA, ensuring appropriate documentation, communication, and follow-up by the team.
Ensure all team activities are performed in compliance with applicable FDA and state regulations and standards, including but not limited to ISO 13485, and participate in audits or inspections as required.
Monitor key performance indicators (KPIs) as agreed by Operations Manager, prepare regular reports on service performance and compliance, and implement process improvements to enhance customer satisfaction and operational efficiency.
Recruit, train, mentor, and evaluate customer service staff, providing regular coaching, feedback, and development plans to build team capability and support succession planning.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Qualifications:

Good communication skills and speaks fluent English.
Can work independently, has a good understanding of people skills and is highly customer service oriented.
Is accurate and finds effective and creative solutions to solve logistic problems.
Has worked with SAP modules or other relevant software packages as well as MS Office.
Lives in the region.

Our Values:

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.
Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity:

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Apply Now

Refine Your Search

accommodation manager jobs in northampton, nth

Customer Service Team Manager

Graduate Management Trainee - Northampton

Ticketing Manager

Festival Catering Supervisor / Manager

Housing Enforcement Manager

General Manager - Live In

Registered Manager – Ofsted 16+ Supported Accommodation

Bar staff / 6158 - The Cordwainer, Northampton

Activities, Welfare & Accommodation Manager (Fixed Term Summer Contract)

Bar staff / 334 - The Red Well, Wellingborough

Operations Manager - Temporary Accommodation

Loss Prevention Manager

Deputy Manager

Trainer

Operations Administrator

Facilities Coordinator

Centre Manager

Team Leader

Restaurant Assistant Manager - New Restaurant Opening

Restaurant Assistant Manager - New Restaurant Opening

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