Coordinator, patient services Work, Jobs in Northampton, Nth (with Salaries)

Coordinator, Patient Services
Baxter —Northampton
- £27,000 a year
- CRM software
- Customer service
- Microsoft Office
7d
Patient Care Coordinator
Queensview Medical Centre —Northampton
- £24,851.23 - £28,351.13 a year
- Full-time
- GP surgery experience
- Driving
- In-person
- Free parking
Quick apply
T-Level Placement Coordinator
Northampton College —Northampton
- £26,830 - £29,654 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
10d
Service Desk Advisor
Willow Communications Limited —Northampton
- £27,000 a year
- Full-time
- No experience needed
- IT
- In-person
- Employee assistance programme
- Sick pay
Quick apply
6d
Administrator / Coordinator
Keystone Building & Renovation —Northampton
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
1d
Customer Services Coordinator
Rushlift —Northampton
- Customer service
- IT
- Communication skills
- Employee assistance programme
Logistics Coordinator
Yusen Logistics (UK) —Northampton
- £31,125.55 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Referral programme
14h
Corrective Action Coordinator
Wickes —Northampton
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
13d
Receptionist
The Mounts Medical Centre —Northampton
- £16,523 - £22,600 a year
- Part-time
- Hospitality
- Customer service
- GP surgery experience
- Annual leave
Quick apply
10d
Medical Receptionist
King Edward Road Surgery —Northampton
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- In-person
- Free parking
Quick apply
21h
HR Services Assistant
St Andrew's Healthcare —Northampton
- £26,900 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Free parking
- Annual leave
PA to the Practice Manager / Complaints Coordinator
Leicester Terrace Health Care Centre —Northampton
- From £14.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
14d
Logistics Coordinator
Mitsubishi Electric —Northampton
- £27,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
2h
Customer Operations Coordinator
Brampton Chase —Northampton
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
10d
Patient Service Executive
CARE Fertility —Northampton
- £25,284.50 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
3d
Wedding Conference & Events Coordinator
Levy —Northampton
- £13.86 an hour
- 8 hour shift
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
10d
Onboarding and Training Coordinator
Kier Group —Milton Keynes
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Flexible schedule
10d
Customer Service Coordinator
Rushlift —Northampton
- Customer service
- IT
- Communication skills
- Employee assistance programme
VacancyTitle: Resident Experience Coordinator
Housing 21 —Duston
- £10,741.48 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
10d
Pharmacy Care Coordinator
General Practice Alliance Ltd. —Northampton
- From £25,000 a year
- Part-time
- Hybrid work
- Organisational skills
- Time management
- Annual leave
- Work from home
Quick apply

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Coordinator, Patient Services

Baxter -
Northampton

Apply Now

Job details

£27,000 a year
7 days ago

Qualifications

CRM software
GPhC
Customer service
Microsoft Office
Organisational skills
IT

Full job description

Req # 205580 Location Northampton, England, United Kingdom Job Category Supply Chain Date posted 07/09/2026

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Summary

This role will coordinate the prescription management process, patient stock levels for medical & ancillary products, process orders for delivery to home patients, and undertake patient account management in line with standard operating procedures, service specifications and operational KPIs (under the supervision & direction of the Responsible Pharmacist).

Monday to Friday - Shift rotation 8:30 to 16:30 / 9:30 - 17:30

The role will be initially hybrid based in Northampton before moving to a home-based role in 2027.

Key Accountabilities

Respond to inbound calls and initiate outbound calls/email correspondence (including shared inbox management) to patients & customers in order to process stock orders and resolve patient queries.
Activate new patients onto the service and coordinating the installation delivery in line with customer requirements.
Accurately enter prescriptions and the directions on the Patient Management System
Process patient orders (including charge orders) accurately on the Patient Management System as directed by the patient’s prescription
Organise collections and process sales returns within the allocated timeframes.
Manage the administration (e.g. tracking, filing, requesting, archiving) of physical & electronic pharmacy records including patient prescriptions in an accurate and timely manner.
Report and escalate system inaccuracies to the Customer Service & Patient Services Supervisor.
Liaise with third-party partners (e.g. transport, nursing, technical services) to facilitate and deliver patient treatments
Coordinate the back-order management process including communicating with patients & pharmacists, liaising with third-party partners and updating the system.
Support the resolution of customer invoice queries to enable payment of services provided.
Record patient complaints and incidents immediately on the Complaint Management System and investigate where appropriate.
Escalate clinical queries and patient safety incidents to the Responsible Pharmacist within the defined timeframes as per the Communications Standard Operating Procedure.

Education and Experience

Successful experience in customer service or patient-centric roles
Successful experience is using customer relationship management systems
Previous experience of working in a pharmacy/healthcare setting would be advantageous
Previous experience of demonstrating strong administration skills in high volumes
Strong verbal and written communications skills (e.g. professional telephone manner)
High attention to detail
Good IT proficiency (including Microsoft Office)
Strong organisational & prioritisation skills in a demanding environment
Process-driven
Dispensing Assistant Qualification or equivalent (minimum of Regulated Qualifications Framework Level 2 as defined in GPhC guidance), preferential but not essential.

What are some of the benefits of working at Baxter?

£27,000 base salary, plus competitive benefits
Professional development opportunities
High importance placed on work life balance

#LI-MT1

#IND-UKOPS

#IND-UKCOM

#LI-BAXGEN

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply Now

Refine Your Search

coordinator, patient services jobs in northampton, nth

Coordinator, Patient Services

Patient Care Coordinator

T-Level Placement Coordinator

Service Desk Advisor

Administrator / Coordinator

Customer Services Coordinator

Logistics Coordinator

Corrective Action Coordinator

Receptionist

Medical Receptionist

HR Services Assistant

PA to the Practice Manager / Complaints Coordinator

Logistics Coordinator

Customer Operations Coordinator

Patient Service Executive

Wedding Conference & Events Coordinator

Onboarding and Training Coordinator

Customer Service Coordinator

VacancyTitle: Resident Experience Coordinator

Pharmacy Care Coordinator

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