customer experience manager Work, Jobs in northampton, nth (with Salaries)

Operations Program Manager
CTDI —Wellingborough
- £39,000 - £45,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
- Life insurance
Quick apply
Transport Shift Manager
Dominos —Leighton Buzzard
- Weekend availability
- Organisational skills
1d
Team Leader
Card Factory —Northampton
- £13 an hour
- Leadership
Park Ranger
Anglian Water Services Ltd —Northampton
- From £25,000 a year
- Full-time
- Customer service
- Maintenance
- IT
5d
Stocktaker
nGeneration —Northampton
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Jaguar Land Rover Business Manager
Sytner Group —Northampton
- Weekend availability
- Sales
- Accounting
- Retail sales
Operations Team Lead - Distribution
Healthxchange —Kettering
- 8 hour shift
- Employee assistance programme
- Employee discount
Strategic Asset Manager
Bright Horizons —Northampton
- From £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
General Manager
Holiday Inn Rugby - Northampton —Northampton
- From £54,000 a year
- Full-time
- Hotel
- Communication skills
- Free parking
Quick apply
Merchandiser - Northampton
Smiths News —Northampton
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
Employability and Graduate Outcomes – Officer / Team Member
Results Co —Northampton
- £26,000 - £28,000 a year
- Weekend availability
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
Nominations Officer (Housing)
Sage Homes —Northampton
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
8d
Graduate Management Trainee - Northampton
Enterprise Mobility —Northampton
- Full-time
- Sales
- Customer service
- Bachelor's degree
Operations Manager
David Lloyd Clubs —Kettering
- £30,000 a year
- Employee discount
4h
Lettings Officer
Sage Homes —Northampton
- Hybrid work
- Microsoft Office
- Continuous improvement
- Organisational skills
8d
Repairs Scheduler - Housing
Sage Homes —Northampton
- £32,000 - £32,500 a year
- Hybrid work
- Maintenance
- Communication skills
Quick apply
5d
Monitoring and Risk Manager
Billing Finance Ltd. —Northampton
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Financial services
- Free parking
- Employee assistance programme
Quick apply
13d
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
14d
General Manager
Greene King —Northampton
- £41,000 - £45,000 a year
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
13d
Know Your Customer (KYC) Team Lead/ SME
Barclays —Northampton
- Microsoft Powerpoint
- Microsoft Excel
- Continuous improvement
6d

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customer experience manager jobs near northampton, nth

Operations Program Manager

CTDI
Wellingborough

Quick apply

Job details

Permanent | Full-time
£39,000 - £45,000 a year

Benefits

Company pension
Life insurance

Qualifications

Programme management
Logistics
Cost control
Profit & loss
Project management
Customer relationship management
Organisational skills
Telecommunication
Project management software
Management reporting
Leadership
Time management

Full job description

Company Introduction

CTDI is a full service, global engineering, repair and logistics Company providing best cost solutions to many of the worlds’ premier brands. We support the entire product life cycle, from original design input, pre-sales testing, local customisation and configuration through to our field support activities that include technical assistance as well as product repair, replacement and refurbishment programs.

We are looking for an experienced Program Manager who will manage day to day operational and financial performance for multiple customer accounts.

You are the first point of contact for the customer and customer engagement is key factor in being successful in this role.

Here are the main area’s you will be responsible for in this role:

· Prepare customer invoices (automated and manual) and validate supplier invoices.

· Provide regular reporting for assigned account.

· Monitor and manage WIP.

· Complete month end closing tasks.

· Manage KPIs and escalate performance issues.

· Hold P&L responsibility for assigned account, including risks, WIP and opportunities.

· Manage operational supplier relationship for assigned account (BAU).

Skills and Behaviours for Success

Success in this role is about both your technical capabilities and how you lead and support people.

· Understanding of operational workflows for assigned customer account.

· Competence in billing, WIP management, and month end processes. (P & L)

- Experience of knowledge of working within a telecommunications or logistics environment is key

· Able to analyse KPIs and escalate issues.

- High level of multi tasking as you will be maintaining multiple accounts at any time

· Excellent communication with internal teams and stakeholders.

· Attention to detail and process orientated.

- Project management would be advantageous but not essential.

As an equal opportunities employer, CTDI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join CTDI.

Job Types: Full-time, Permanent

Pay: £39,000.00-£45,000.00 per year

Benefits:

Company pension
Life insurance

Application question(s):

Do you have financial awareness of managing costs? Please detail below
Please provide details of your experience of supporting multiple customer accounts on day to day basis by KPI delivery, supplier management and billing.

Experience:

Project management: 3 years (preferred)
Customer relationship management: 5 years (required)
Management reporting: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in northampton, nth

Operations Program Manager

Transport Shift Manager

Team Leader

Park Ranger

Stocktaker

Jaguar Land Rover Business Manager

Operations Team Lead - Distribution

Strategic Asset Manager

General Manager

Merchandiser - Northampton

Employability and Graduate Outcomes – Officer / Team Member

Nominations Officer (Housing)

Graduate Management Trainee - Northampton

Operations Manager

Lettings Officer

Repairs Scheduler - Housing

Monitoring and Risk Manager

Customer Service Specialist

General Manager

Know Your Customer (KYC) Team Lead/ SME

I want to receive the latest job alerts for customer experience manager in northampton, nth

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