Helpdesk support Work, Jobs in Northampton, Nth (with Salaries)

Helpdesk Operator
Mitie —Northampton
- Overtime
- Customer service
- Microsoft Office
- Communication skills
7d
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
1st / 2nd Line Support Engineer
Billing Finance —Northampton
- £30,000 a year
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
1d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
IT Helpdesk Technician Apprentice
QA Apprenticeships —Milton Keynes
- £16,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Technical Support Manager
Portman Finance Group —Northampton
- Microsoft Access
- Azure
- Salesforce
- Annual leave
Quick apply
13d
IT Helpdesk Technician
Symcirrus Limited —Market Harborough
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Computer networking
Quick apply
6d
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
Facilities Coordinator
JLL —Milton Keynes
13d
2nd Line Engineer
Bechtle UK —Northampton
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
8d
Nights Role: Mobile Response Officer
Key Security (UK) Ltd —Milton Keynes
- £13.45 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Driving
- Free parking
Quick apply
3d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Milton Keynes
- Full-time
Quick apply
13d
Compliance Surveyor
North Northamptonshire Council —Kettering
- £48,226 - £51,356 a year
- Organisational skills
- Communication skills
- Employee assistance programme
Building Services Engineer
Kier Group —Northampton
- Full-time
- Communication skills
Site Technician
BAM UK & Ireland —Market Harborough
- £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT
3d
Multi Skilled Engineer (Mobile)
Emcor —Northampton
- £38,000 a year
- Overtime
- Contracts
- IT
- Annual leave
- Employee assistance programme
Quick apply
Relationship Director
HSBC Global Services Limited —Milton Keynes
- Full-time
- Banking
2d

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Helpdesk Operator

Mitie -
Northampton

Apply Now

Job details

Permanent | Full-time
7 days ago

Qualifications

Customer service
Microsoft Office
Numeracy
Communication skills
Help desk

Full job description

Helpdesk Operator – Join Our Team!

We are looking for a motivated and customer-focused Helpdesk Operator to join our team.

Working Hours

Thursday to Saturday
12-hour shifts
36 hours per week

This is an office-based role, with overtime opportunities available working from home.

About the Role

We are seeking a friendly, professional, and passionate individual with strong customer service experience to support our busy helpdesk operation. The successful candidate will be responsible for managing incoming phone calls and email requests, supporting employees, and accurately logging information onto our company systems.

As the first point of contact for the Mitie team, you will play a key role in ensuring all requests are handled efficiently and professionally, delivering excellent customer service at all times.

Key Responsibilities

Answer all calls and emails to the helpdesk promptly and professionally
Log and manage requests accurately using internal systems
Ensure timely input and output of all helpdesk data
Schedule tasks and produce relevant reports
Maintain a continuous and efficient flow of requests
Follow Mitie policies, processes, and procedures at all times
Support customers and colleagues while maintaining confidentiality

What We Are Looking For

The ideal candidate will:

Have excellent customer service skills and a professional telephone manner
Be able to work under pressure and meet demanding deadlines
Demonstrate strong attention to detail and accuracy
Have good literacy and numeracy skills
Be confident using Microsoft Office applications
Possess excellent written and verbal communication skills
Have strong planning and organisational abilities
Be capable of managing workloads effectively in a fast-paced environment

If you are organised, proactive, and passionate about delivering high levels of service, we would love to hear from you.

Apply Now

Refine Your Search

helpdesk support jobs in northampton, nth

Helpdesk Operator

Helpdesk Agent (Full Time Office Working inc weekends)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

1st / 2nd Line Support Engineer

IT Support Engineer – 1st Line (Managed Service Provider)

Contact Centre Advisor (Night Shift)

IT Helpdesk Technician Apprentice

Support Technician

Technical Support Manager

IT Helpdesk Technician

Help Desk Engineer

Facilities Coordinator

2nd Line Engineer

Nights Role: Mobile Response Officer

Facilities Coordinator

Compliance Surveyor

Building Services Engineer

Site Technician

Multi Skilled Engineer (Mobile)

Relationship Director

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