Home solutions advisor Work, Jobs in Northampton, Nth (with Salaries)

Customer Complaints Advisor
PRESTIGIO CARS LTD —Bedford
- £24,500 - £28,000 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Free parking
- Employee discount
Quick apply
13h
HR Advisor
Ricoh —Northampton
- Customer service
- Organisational skills
HR Advisor
Rochmills Ltd —Northampton
- Up to £35,000 a year
- Full-time
- Management
- Driving
- Human resources
- Free parking
- Store discount
Quick apply
2d
ER Advisor
Bright Horizons —Northampton
- Full-time
- Customer service
- Travel
- Human resources
Quick apply
Customer Service Advisor- 08:30-16:30 shift
BSH Home Appliances Ltd —Corby
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Employee discount
9d
Customer Service Advisor - Mini Rotation
BSH Home Appliances Ltd —Corby
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Communication skills
- Employee discount
9d
Junior Commercial Advisor
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
Quick apply
Vehicle Technician/Mechanic (No weekend work)
Parkway Volkswagen —Northampton
- £32,000 - £45,000 a year
- Full-time
- Maintenance
- Mentoring
- In-person
- Employee discount
- Referral programme
Quick apply
8d
Site Health and Safety Advisor
Prestige Homeseeker Park & Leisure Homes —Rushden
- £35,000 - £40,000 a year
- Full-time
- Management
- Computer literacy
- Driving
Quick apply
Casual Sales Assistant
Frasers —Rushden
- Part-time
- Hospitality
- Employee discount
Quick apply
5d
Capital Allowances Manager
TC-Group —Northampton
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Health and Safety Advisor - FTC
Bright Horizons —Rushden
- From £43,000 a year
- Full-time
- Childcare
- Travel
- Care plans
- Employee discount
Quick apply
9d
BMS Project Engineer
Albireo Energy —Northampton
- Schematics
- Analysis skills
- HVAC
- Employee assistance programme
Quick apply
UK NACE Technical Security Advisor
FCDO Services —Hanslope
- £48,801 a year
- Full-time
- Engineering
- Presentation skills
- Communication skills
Nurse Advisor Scotland
Ontex —Corby
- Full-time
- Computer literacy
- Annual leave
2d
Netsuite Consultant
Ekco —Milton Keynes
- Remote
- ERP systems
- Project management
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Client Service Manager
TC-Group —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Accounting
- Annual leave
- Employee assistance programme
Quick apply
3d
New Business Account Director
Ekco —Milton Keynes
- Sales
- Salesforce
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Technical & Design Specialist (Flat Roofing & Insulation)
BMI Group —Milton Keynes
- Full-time
- Hybrid work
- AutoCAD
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
4d
DEPARTMENT MANAGER - RUSHDEN LAKES
H&M —Rushden
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
1d

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home solutions advisor jobs near northampton, nth

Customer Complaints Advisor

PRESTIGIO CARS LTD
Bedford

Quick apply

Job details

Permanent | Full-time
£24,500 - £28,000 a year
13 hours ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Customer service
Upselling
Complaint handling
Analysis skills
Quality assurance
Data entry
Phone etiquette
Communication skills

Full job description

Location - Brogborough, off M1 J13

Prestigio Cars Ltd is an award-winning family-run business with over 250 vehicles, including cars, vans and motor homes! We are a diverse company looking to expand our team, we will provide training and lots more benefits!

Job Summary

We are seeking a dedicated and professional Customer Complaints Advisor to join our team. The successful candidate will be responsible for managing customer complaints efficiently and courteously, ensuring a high level of customer satisfaction. This role involves handling sensitive issues with empathy, providing clear communication, and offering solutions to resolve concerns promptly. The ideal applicant will possess excellent communication skills, attention to detail, and the ability to analyse situations critically. This paid position offers an opportunity to develop valuable skills within a supportive environment.

Duties

Respond promptly and professionally to customer complaints via phone, email, or live chat.
Record complaint details accurately using data entry systems while maintaining confidentiality.
Analyse customer issues to identify root causes and suggest appropriate resolutions.
Communicate clearly and empathetically with customers, demonstrating excellent phone etiquette and interpersonal skills.
Upsell relevant products or services where appropriate, enhancing customer experience and business growth.
Collaborate with other departments to ensure complaints are resolved efficiently and effectively.
Follow up with customers post-resolution to ensure satisfaction and gather feedback for continuous improvement.
Maintain organised records of all interactions for reporting purposes and quality assurance.

Experience

Proven experience in customer service or complaint handling roles is preferred.
Strong data entry skills with attention to accuracy and detail.
Excellent communication skills, both verbal and written, with professional phone etiquette.
Analytical skills to assess situations critically and identify effective solutions.
Experience in upselling products or services is a plus but not essential.
Ability to remain calm under pressure, demonstrating patience and empathy when dealing with dissatisfied customers.

This role offers an engaging environment for individuals passionate about delivering exceptional customer service while developing their professional expertise in complaint management.

Pay: £24,500.00-£28,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

home solutions advisor jobs in northampton, nth

Customer Complaints Advisor

HR Advisor

HR Advisor

ER Advisor

Customer Service Advisor- 08:30-16:30 shift

Customer Service Advisor - Mini Rotation

Junior Commercial Advisor

Vehicle Technician/Mechanic (No weekend work)

Site Health and Safety Advisor

Casual Sales Assistant

Capital Allowances Manager

Health and Safety Advisor - FTC

BMS Project Engineer

UK NACE Technical Security Advisor

Nurse Advisor Scotland

Netsuite Consultant

Client Service Manager

New Business Account Director

Technical & Design Specialist (Flat Roofing & Insulation)

DEPARTMENT MANAGER - RUSHDEN LAKES

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