Operations agent Work, Jobs in Northampton, Nth (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Night Shift Pharmacy Checker
Baxter —Northampton
- £26,000 a year
- Night shift
- Quality control
- Warehouse experience
- Communication skills
- Annual leave
3d
Customer Service & Aftercare Manager
KRD Catering Equipment —Northampton
- £40,000 - £45,000 a year
- Full-time
- Team management
- In-person
- Leadership
- Free parking
Quick apply
6h
Post Completions Assistant
Tollers —Northampton
- Part-time
2d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Leadership
Quick apply
Warehouse Operative
Warehousing agent —Milton Keynes
- £27,000 - £280,000 a year
- Part-time
- Heavy lifting
- Forklift
- Quality control
Quick apply
11d
Field Support Specialist
FOODHUB —Milton Keynes
- £34,258 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee assistance programme
- Gym membership
Quick apply
1d
Collections Agent
Billing Finance —Northampton
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
4d
Customer Service Representative
Baxter —Northampton
- Monday to Friday
- Contracts
1d
Administrator
British Summer School —Oakham
- £691.19 - £774.62 a week
- Weekend availability
- Cash handling
- School
- Annual leave
People Partner - TF Solutions
TF Solutions —Northampton
- Full-time
- Hybrid work
- Master's degree
- Leadership
- Communication skills
- Employee discount
Customs Administrator
Westland Horticulture —Corby
- Full-time
- In-person
- Communication skills
- Negotiation
- Employee discount
Quick apply
2d
Partnership Manager
Simply Conveyancing —Daventry
- £28,000 - £30,000 a year
- Full-time
- CRM software
- In-person
Quick apply
8d
Customer Experience - Epicor Systems Administrator
Fords Packaging Systems —Kempston
- Full-time
- CRM software
- Continuous improvement
- Communication skills
- Life insurance
Quick apply
Commercial Property Manager
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply
Commercial Analytics Manager - BPL
Barclays —Northampton
- Team management
- Mentoring
7d
Business Development Manager - Water
Zeta Compliance Services Ltd —Gawcott
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Employee assistance programme
Quick apply
Corporate Sales Executive - Fixed Term Contract
Silverstone —Silverstone
- Full-time
- Business development
- Business
- Communication skills
Quick apply
1d
Cloud Finops Engineer
GXO Logistics —Northampton
- Up to £56,000 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
11d
Centre Manager
British Summer School —Oakham
- £1,048.11 - £1,174.62 a week
- Weekend availability
- Management
- Medication administration
- Databases
- Annual leave

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operations agent jobs near northampton, nth

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Customer support
Customer interaction
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

operations agent jobs in northampton, nth

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Night Shift Pharmacy Checker

Customer Service & Aftercare Manager

Post Completions Assistant

Key Account Director

Warehouse Operative

Field Support Specialist

Collections Agent

Customer Service Representative

Administrator

People Partner - TF Solutions

Customs Administrator

Partnership Manager

Customer Experience - Epicor Systems Administrator

Commercial Property Manager

Commercial Analytics Manager - BPL

Business Development Manager - Water

Corporate Sales Executive - Fixed Term Contract

Cloud Finops Engineer

Centre Manager

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