Phone operator Work, Jobs in Northampton, Nth (with Salaries)

Customer Service Controller - Evenings & Weekends
Auto-Rescue Logistics —Northampton
- £12.80 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
CCTV Operator/Customer services
Mitie —Northampton
- £31,994.19 a year
- Overtime
- Customer service
- Computer literacy
- No experience needed
Helpdesk Operator
Mitie —Northampton
- Overtime
- Customer service
- Microsoft Office
- Communication skills
7d
Weekend Call Handler - 6am to 2pm
Teletrac Navman —Milton Keynes
- Weekends only
- Customer service
- English
- IT
Weekend Call Handler - 2pm to 8pm
Teletrac Navman —Milton Keynes
- Weekends only
- Customer service
- English
- IT
Call Handler
Teletrac Navman —Milton Keynes
- Full-time
- English
- Organisational skills
- Communication skills
7d
Mobile crane operator
BERRY CRANES LTD —Towcester
- Up to £17.50 an hour
- Overtime
- In-person
- Free parking
Quick apply
SMED Operator
Multi-Color Corporation —Daventry
- £25,700 a year
- Full-time
- Computer skills
- Employee discount
Quick apply
Customer Service Coordinator
BMI Group —Milton Keynes
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Inside Sales Representative
Watling JCB —Leicester
- Full-time
- Sales
Quick apply
Field Service Engineer - Northamptonshire / Milton Keynes
Bandai Namco Amusement Europe Ltd —Milton Keynes
- Weekend availability
- Annual leave
Quick apply
Senior Logistics Associate, EMEA Supply Chain (Maternity Cover)
Fanatics Collectibles —Milton Keynes
- Microsoft Excel
- Communication skills
Quick apply
14d

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Customer Service Controller - Evenings & Weekends

Auto-Rescue Logistics
Northampton

Quick apply

Job details

Permanent | Part-time
£12.80 an hour

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
No experience needed
A Level

Full job description

Evening Customer Service Controller – Part Time / Evenings & Alternative Weekends
Northampton, NN3
£12.80 per hour - Holiday accrued based on working hours + benefits

Customer Service Controller

Auto-Rescue Logistics (ARL) provides 24/7 vehicle recovery & breakdown services to motor insurers, car and commercial fleets, salvage companies, transport and coach operators, and body shops. ARL also provides an out of hours insurance claims and call handling service to motor insurers and accident management companies.

We are looking for someone who:

Is helpful and confident on the telephone
Can use their own initiative
Can work as part of a team as well as independently
Can provide quality customer care and understands the importance of a good customer journey
Is reliable
Is willing to learn
Is methodical and conscientious
Can multi-task and be proactive
Has a positive outlook to life and your career

Duties include:

Handling incoming and outbound calls – dealing with businesses and the motoring public
To provide accurate and relevant information to various involved parties on a regular and timely basis
Arranging vehicle recoveries as per customer requirements
Dealing with ongoing recovery cases and assisting with any issues that may arise
Arranging assistance for breakdown customers
Taking inbound calls relating to insurance claims and processing the calls accordingly
Building customer relationships and providing second to none customer service

Required Education, Skills and Qualifications

Given the nature of the role you should have a confident approach and good telephone manner to speak with businesses and the motoring public. A helpful attitude and enthusiasm are essential when joining us. You must also have experience using Microsoft programmes such as Outlook and Word. We offer full in-house training with support and guidance, no previous experience within this sector is necessary.

Working Hours: We work to a six-week rota, so you know your shifts well in advance. You will be working 5 – 11pm or 6 – 12pm 2/3 evenings a week (alternate weeks) and 8.5 hour shifts (with a one hour unpaid lunch break) every other weekend between the hours of 7am and 11pm.

Benefits

· Fantastic in-house training is provided which includes a mentoring stage, so you feel comfortable and confident before you start working independently

· Company pension scheme

Free on-site staff parking
Contributions towards eye tests and glasses
Casual dress code for our evening and night team
Private health insurance
Death in service insurance
Additional holiday days are awarded for length of service

We currently have a hybrid working model in place, working at least two days in the office and the other days remotely.

Your training will be conducted in office for the first six weeks, once ready to work independently, you will begin your hybrid working.

You will need to have a smart phone/tablet to allow us to video call when needed, as well as a working space at home and a good internet connection.

All IT equipment will be provided and will need to be collected from our office.

** You will be required to work during the daytime for the first week to complete your initial induction and training, this will be full time. Your second and third weeks of training will be during evening hours. After this, you will then begin your normal hours **

Job Types: Part-time, Permanent

Pay: £12.80 per hour

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance

Experience:

Customer service: 1 year (required)

Work Location: Hybrid remote in Northampton NN3 6RW

Quick apply

Refine Your Search

phone operator jobs in northampton, nth

Customer Service Controller - Evenings & Weekends

CCTV Operator/Customer services

Helpdesk Operator

Weekend Call Handler - 6am to 2pm

Weekend Call Handler - 2pm to 8pm

Call Handler

Mobile crane operator

SMED Operator

Customer Service Coordinator

Inside Sales Representative

Field Service Engineer - Northamptonshire / Milton Keynes

Senior Logistics Associate, EMEA Supply Chain (Maternity Cover)

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