Senior customer service Work, Jobs in Northampton, Nth (with Salaries)

Reception/Administration Clerk
Northampton General Hospital NHS Trust —Northampton
- £25,272 a year
- Part-time
2d
Front of House, Marketing & Business Development Assistant
Axon Health Ltd —Northampton
- From £24,420 a year
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
10d
TRM Customer Service Advisor
Olleco —Blisworth
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Service Delivery Manager
Cameo —Barwell
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer networking
- IT
- In-person
- Life insurance
Quick apply
10d
Track Marshal
Daytona Motorsport —Milton Keynes
- £8.05 - £12.75 an hour
- Weekend availability
- Hospitality
- Management
- First Aid Certification
Quick apply
12d
Senior Product Owner
cinch —Milton Keynes
- £65,000 - £72,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
10d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Nominations Officer (Housing)
Sage Homes —Northampton
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
Graduate Management Trainee - Northampton
Enterprise Mobility —Northampton
- Full-time
- Sales
- Customer service
- Bachelor's degree
Salary Sacrifice Specialist
SOGO Mobility Limited —Bedford
- £26,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
Marketing Manager
Cameo —Leicester
- £40,000 - £45,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Life insurance
Quick apply
Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
3d
Phlebotomist-Bank
Northampton General Hospital NHS Trust —Northampton
- £25,760 - £27,476 a year
- Part-time
- Computer skills
- Annual leave
1d
Account Executive - Northampton (HF1341418)
Flourish —Northampton
- £35,000 a year
- Full-time
- Sales
- Communication skills
Quick apply
Careers, Information, Advice and Guidance (CIAG) Coordinator
North Northamptonshire Council —Northampton
- £38,220 - £40,777 a year
- Employee assistance programme
5d
Senior Sales Executive - SaaS | Public Sector | Remote-Hybrid
Phew —Milton Ernest
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Referral programme
Quick apply
Service Advisor
Senior Garage Services —Market Harborough
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Employee discount
Quick apply
5d
Graphic Designer
Portman Finance Group —Northampton
- Microsoft Powerpoint
- Marketing
- Annual leave
Quick apply
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Office Manager
Vigilant Guardian Security Ltd —Milton Keynes
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
10d

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Reception/Administration Clerk

Northampton General Hospital NHS Trust -
Northampton

Apply Now

Job details

Part-time
£25,272 a year
2 days ago

Full job description

The post holder will provide efficient and comprehensive administration support, working as part of a team, covering all aspects of Dermatology Reception. Duties will include providing a reception service to patients, relatives/carers and all staff groups, arranging patient appointments via telephone or face to face and demonstrating a high standard of customer care.

To provide an efficient and courteous reception service to patients, relative/carers, Dermatology and the wider Trust.

Deal with often complex telephone queries from patients, GP’s, Consultants and the wider Trust which may use technical language/clinical terminology and to recognise when advise is required from more senior or clinical staff.

To arrange appointments for patients in accordance with guidelines and Trust Access Policy, communicating with patients by telephone, giving details of the appointment and preparation in language appropriate to that patient.

To demonstrate a high standard of customer care by being courteous and helpful at all times to patients, visitors and staff.

To change/reschedule appointments at the request of patients or clinicians in line with Trust Access Policy.

To communicate complex information regarding Medical Outpatients appointments and results to departments within the Trust and externally.

To communicate with the IT Department to report faults/problems with the department’s IT systems or interfaces often imparting complex or technical information.

Liaise with the administration and clinical teams when booking appointments to ensure appointments are booked onto the appropriate lists.

Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received.

We recognise that AI tools can support application writing; however, candidates are asked to keep their use to a minimum. Responses should reflect your own experience, skills and knowledge, as over-reliance on AI-generated content may result in generic answers that do not accurately represent your abilities.

University Hospitals of Northamptonshire (UHN) brings together Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As a group, we are committed to improving services for our communities through collaboration, modernising care delivery and striving for excellence. Working together enables us to share expertise, strengthen services and create greater opportunities, and there may be a requirement to work across sites depending on service needs.

Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage. UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition Scheme. Candidates who identify as members of the Armed Forces community and meet the essential criteria will be guaranteed an interview.

To input data and maintain the integrity of data held in the IT systems used within the Hospital Information System (CaMIS).

To record all requests coming into the department in an accurate and timely manner using both electronic and manual systems.

For further details, please see the attached job description and person specification

Apply Now

Refine Your Search

senior customer service jobs in northampton, nth

Reception/Administration Clerk

Front of House, Marketing & Business Development Assistant

TRM Customer Service Advisor

Service Delivery Manager

Track Marshal

Senior Product Owner

Key Account Director

Nominations Officer (Housing)

Graduate Management Trainee - Northampton

Salary Sacrifice Specialist

Marketing Manager

Service Delivery Manager

Phlebotomist-Bank

Account Executive - Northampton (HF1341418)

Careers, Information, Advice and Guidance (CIAG) Coordinator

Senior Sales Executive - SaaS | Public Sector | Remote-Hybrid

Service Advisor

Graphic Designer

Ticketing Manager

Office Manager

I want to receive the latest job alerts for senior customer service in northampton, nth

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