Governance manager Work, Jobs in Northampton (with Salaries)

Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Head of Services and Partnerships
MND Association —Northampton
- £64,200 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
- Employee discount
7d
Medical Secretary/Services Administrator
The Pines Surgery —Northampton
- £24,179.93 - £26,461.05 a year
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
13d
PMO Lead
Cameo —Leicester
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Organisational skills
- Life insurance
Quick apply
4d
Customer Success Manager - BPL
Barclays —Northampton
- Management
Service Manager for Community Stroke Team
Northampton General Hospital NHS Trust —Northampton
- £57,528 - £64,750 a year
- Full-time
- Rehabilitation centre
- Leadership
- Nursing
6d
Commercial Manager
National Care Group —Daventry
- Up to £56,000 a year
- Business development
- Leadership
- Negotiation
Quick apply
Improvement Manager
Leonard Cheshire —Banbury
- £53,977 a year
- Full-time
- Microsoft Office
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
3d
Strategy & Transformation Senior Manager
Drax Group —Northampton
- Full-time
- Hybrid work
2d
Staff - Culture Change and Inclusion Manager
Northamptonshire Police —Wellingborough
- £49,194 a year
- Full-time
- Computer literacy
- Travel
- Communication skills
- Annual leave
- Flexible schedule
9d
Senior Admin Lead
Bedfordshire Supported Housing Ltd —Bedford
- £33,150 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Continuous Improvement Manager
Lockheed Martin Corporation —Ampthill
- £70,000 - £86,000 a year
- Full-time
- Analysis skills
- No degree
- Agile
- Employee assistance programme
- Employee discount
6d
Clinical Services Manager
Turning Point —Northampton
- £54,000 - £63,000 a year
- Full-time
- Annual leave
14d
Data Product Manager
Barclays —Northampton
- Product management
12d
Project Manager
MND Association —Northampton
- £46,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- Communication skills
- Annual leave
- Employee discount
13d
Part Time Operation Manager/Administrator
Kingsthorpe Golf Club —Northampton
- £21,000 - £26,000 a year
- Part-time
- Hospitality
- Administrative experience
- Human resources
- Free parking
Quick apply
Quality Manager
UCC Coffee UK & Ireland Ltd —Milton Keynes
- Full-time
- Management
- Communication skills
Quick apply
11d
General Manager
DHL —Daventry
- Up to £90,000 a year
- Continuous improvement
- Contracts
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
- Employee assistance programme
Quick apply
6d
Cluster Manager
Bleckmann Solutions UK Ltd —Corby
- £95,000 - £105,000 a year
- Full-time
Quick apply
11d

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Key Account Director

BidvestNoonan -
New Duston

Quick apply

Job details

Permanent | Full-time
Up to £57,312.72 a year

Qualifications

Profit & loss
Bachelor's degree
Contracts
Leadership

Full job description

About The Role

Title: Shopping Centre Key Account Director - Security and Cleaning

Location: National Role (with travel)

Salary: Competitive + car allowance + bonus

Role Purpose

The Shopping Centre Key Account Director – Security & Cleaning is responsible for the strategic leadership, operational excellence, and commercial performance of all security and cleaning services delivered across a national portfolio of shopping centres.

The role ensures safe, secure, welcoming, and compliant environments for customers, retailers, landlords, and asset managers, while driving continuous improvement, contract performance, and value creation.

Strategic Leadership

Define and deliver a national strategy for security and cleaning services aligned with client, landlord, and asset management objectives.
Act as the senior subject-matter expert for retail security, customer safety, and cleaning excellence within shopping centre environments.
Lead nationwide initiatives covering innovation, technology adoption, sustainability, and service transformation.
Represent the organisation at senior level meetings, client forums, and industry bodies.

Operational Excellence

Oversee security (manned guarding, mobile patrols, control rooms, CCTV, incident management) and cleaning operations across multiple shopping centres.
Ensure consistent high service standards, customer experience, and brand alignment across all sites.
Establish and monitor KPIs, SLAs, and performance frameworks, driving accountability at regional and local levels.
Manage critical incidents, high-risk events, and business continuity planning.
Preparation and delivery of monthly and quarterly client review presentations.

Compliance & Risk Management

Ensure full compliance with UK legislation and industry standards, including:
- Health & Safety at Work Act
- BS 7499 (Security Guarding)
- SIA licensing and ACS standards
- COSHH and cleaning compliance
- Equality, Safeguarding, and Data Protection requirements
Lead risk assessments, audits, and governance reviews across the national estate.
Act as the escalation point for serious incidents, reputational risk, and client concerns.

Commercial & Financial Management

Hold full P&L responsibility for the national shopping centre portfolio.
Manage budgets, cost control, margin delivery, and value engineering.
Lead contract negotiations, mobilisations, retentions, and renewals.
Identify growth opportunities, added-value services, and innovation pathways.

Client & Stakeholder Engagement

Develop senior relationships with:
- Shopping centre owners and landlords
- Managing agents and asset managers
- Retail directors and centre management teams
Serve as the primary national escalation point for key clients.
Support bids, tenders, and proposals relating to shopping centre security and cleaning.

People Leadership

Lead, mentor, and develop a high-performing soft services team at each centre.
Drive engagement, diversity, wellbeing, and talent development across large frontline workforces.
Ensure robust succession planning and capability building.
Champion a culture of professionalism, accountability, and customer focus.

Essential Requirements

Proven senior leadership experience in multi-site security and/or cleaning operations, ideally within:
Real estate
Shopping centres
Strong understanding of UK security and cleaning regulations, standards, and best practice.
Demonstrable experience managing large-scale P&L and complex contracts.
Ability to operate credibly at client, and executive level.
Excellent people leadership skills across geographically dispersed teams.
Commercially astute, data-driven, and outcome focused.
Willingness to travel extensively across the UK.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

governance manager jobs in northampton

Key Account Director

Head of Services and Partnerships

Medical Secretary/Services Administrator

PMO Lead

Customer Success Manager - BPL

Service Manager for Community Stroke Team

Commercial Manager

Improvement Manager

Strategy & Transformation Senior Manager

Staff - Culture Change and Inclusion Manager

Senior Admin Lead

Continuous Improvement Manager

Clinical Services Manager

Data Product Manager

Project Manager

Part Time Operation Manager/Administrator

Quality Manager

General Manager

Digital Marketing Manager

Cluster Manager

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