Senior strategic account manager Work, Jobs in Northampton (with Salaries)

Senior Strategic Account Manager
James and James Fulfilment Ltd. —Northampton
- £55,000 - £60,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Travel
- Sick pay
Quick apply
5d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Leadership
Quick apply
Strategic Service Accounts Manager - EMEA
Vertiv —Bedford
- Remote
- Travel
- Communication skills
Head of FM Key Accounts
PHSGroup —Milton Keynes
- Remote
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
Senior Sales Manager (Wholesale)
Joma Jewellery and Katie Loxton —Banbury
- £60,000 - £70,000 a year
- Hybrid work
- Business development
- Continuous improvement
- Team management
- Employee discount
12d
Strategic Account Manager
Vertiv —Bedford
- Remote
- Customer service
- Computer literacy
- Engineering
5d
Strategic Sales Property
BauWatch Group —Northampton
- £60,000 - £90,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Bachelor's degree
Proposal and Engagement Manager
Initiate —Towcester
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Gym membership
- Life insurance
Quick apply
Account Manager
Safetykleen —Bedford
- £32,000 - £100,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Senior Vulnerability Management Lead | S4 | CIO | Milton Keynes or Glasgow
A01 Santander UK plc —Milton Keynes
- £80,000 - £120,000 a year
- Full-time
- Hybrid work
- Spanish
- Team management
- Scripting
Cluster Manager
Bleckmann Solutions UK Ltd —Corby
- £95,000 - £105,000 a year
- Full-time
- Continuous improvement
- Training & development
Quick apply
Senior R&D Manager
Puratos —Fringford
- Full-time
- Bakery
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee discount
Commercial Property Manager
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply
Senior Commercial Manager - Produce
Morrisons —Thrapston
- Management
- Business development
- Store discount
- Employee discount
Quick apply
5d
Key Account & Client Relations Manager
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Mentoring
Quick apply
Corporate Business Manager
William Morgan Group —Northampton
- £35,000 a year
- Full-time
- Business development
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
11d
Sales Account Manager - Remote
eSIM Go —Banbury
- £35,000 - £45,000 a year
- Remote
- Business development
Quick apply
Senior Account Manager
Air IT —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Sector Expert-Data Centres
BouWatch —Northampton
- £48,000 - £52,000 a year
- CRM software
- Business development
- Leadership
9d
Major Account Manager
GAP Group —Kempston
- Full-time
- CRM software
- Business development
- Travel

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Senior Strategic Account Manager

James and James Fulfilment Ltd. -
Northampton

Quick apply

Job details

Full-time
£55,000 - £60,000 a year
5 days ago

Benefits

Company pension
Paid volunteer time
Sick pay

Qualifications

Account-based growth strategy development
Sales contract negotiation
Client engagement
Stakeholder liaison
Data analysis skills
3PL
Financial analysis
Analysis skills
Partnership building
Contract renewal support
Mentoring
Customer renewal management
Relationship management
Strategic selling
Account management
Financial acumen

Full job description

We're scaling fast, and we're looking for a Senior Strategic Account Manager to take strategic ownership of some of our highest value client relationships. You'll be the commercial driving force behind a portfolio of significant scale and complexity, generating substantial recurring revenue across multiple client categories - leading complex, often multi-entity negotiations, shaping account strategy, and driving revenue expansion.

Beyond your own portfolio, you'll act as a senior voice on client insight, a role model for commercial excellent within the Account Management team, and a key contributor to the direction of our product and service roadmap. You'll often be the first point of escalation for the most sensitive or highest-risk client situations across the wider team.

Who are we?

At J&J Global Fulfilment we help hundreds of eCommerce brands grow and scale globally. Our team is fast, supportive and proud of the work we do. We believe in teamwork, respect, safety, and celebrating success together. Following a merger at the end of 2025 with QLS Group we are building on our established presence in the UK, Europe, and the USA.

Why work for us?

Salary: £55K - £60K + performance related bonus
25 days holiday plus bank holidays
up to 5% matched pension
Enhanced sick pay
Enhanced maternity pay
Mental Health Support - we have a team of trained Mental Health First Aiders, to support when you may need it
Life assurance
Paid volunteering opportunities
Summer and Christmas parties

What you'll be doing...

Own the P&L performance of a large, high complexity client portfolio, driving revenue growth through strategic upsell, cross sell, contract expansion and renewal
Lead high stakes commercial negotiations and contract reviews with senior and C-suite stakeholders, securing favourable terms that protect margin and reflect the depth and value of the partnership
Maintain a structured commercial pipeline across your portfolio, prioritising opportunities by revenue impact and strategic value, and reporting on portfolio health to senior leadership
Develop and present compelling, board ready commercial proposals that articulate measurable ROI for clients, linking our capabilities directly to their growth ambitions
Build and execute long term account strategies for each key client, identifying the next stage of partnership
Conduct regular strategic business reviews at senior and executive level, going beyond service delivery to discuss market trends, commercial performance and mutual growth opportunities
Proactively challenge client fulfilment and operational practices, positioning us as a strategic enabler rather than a transactional vendor
Cultivate and sustain strong, multi level stakeholder relationships to proactively identify early risk indicators and achieve a sector leading low churn rates across a complex, high value portfolio
Use data analysis and WMS insights to benchmark client performance, surface improvement opportunities and present actionable growth plans
Take ownership of the most sensitive, high risk or high value escalations - including those referred to you from elsewhere in the Account Management team
Work closely with the Sales team to convert referrals and network introductions from within your existing client base
Act as the senior client voice internally, translating portfolio insight into structured feedback that informs our product and service roadmap, working across Operations, Onboarding, Sales and Tech
Mentor and coach Account Managers across the team, sharing commercial best practice, negotiation technique and account planning discipline
Act as a deputy or senior point of contact for the Commercial Director on portfolio matters as required

What you'll bring...

8+ years' experience in Senior / Strategic Account Management, Customer Success or a commercially led client partnership role, including managing a combined portfolio of around £20-£30M in revenue
A proven, sustained track record of growing revenue within an existing client base through strategic upsell, renewal and contract expansion, across varied categories (e.g. Beauty, Fashion, Supplements)
3PL or fulfilment industry experience is essential - a deep understanding of fulfilment operations, carrier economics, SLAs and the commercial mechanics of the sector
Strong commercial and financial acumen - able to read a client P&L, construct a business case, and lead multi stakeholder, often high value negotiations
Experience managing complex, high value contracts and commercial agreements, including renegotiations and renewals
An exceptional communicator with a demonstrated ability to influence and build trust at a C suite level
Strong analytical capability, comfortable working with data to identify trends, diagnose issues and present recommendations
A track record of mentoring or informally leading others
Ability the operate independently, manage competing priorities across a large, high value portfolio, and deliver results with minimal supervision
Willingness to travel internationally

Our hiring process

To maintain impartiality in the selection process and prevent bias from influencing shortlisting decisions, all applicants are systematically reviewed blindly by anonymising CV's
If you're shortlisted, you'll have a video interview
You'll have an interview or two on site, with our Commercial Director
You get offered the job and start your amazing new role

At James and James, we welcome and value diversity. We believe in fair hiring practices and are dedicated to considering all candidates equally, regardless of their race, colour, religion, gender, national origin, age, sexual orientation, disability, or any other protected status.

Should you require any reasonable adjustment for the role or interview process please email us and we'd be happy to discuss these with you.

#INDSJ

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Refine Your Search

senior strategic account manager jobs in northampton

Senior Strategic Account Manager

Key Account Director

Strategic Service Accounts Manager - EMEA

Head of FM Key Accounts

Senior Sales Manager (Wholesale)

Strategic Account Manager

Strategic Sales Property

Proposal and Engagement Manager

Account Manager

Senior Vulnerability Management Lead | S4 | CIO | Milton Keynes or Glasgow

Cluster Manager

Senior R&D Manager

Commercial Property Manager

Senior Commercial Manager - Produce

Key Account & Client Relations Manager

Corporate Business Manager

Sales Account Manager - Remote

Senior Account Manager

Sector Expert-Data Centres

Major Account Manager

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