Application support specialist Work, Jobs in Northern Ireland (with Salaries)

German speaking Support Specialist
Lightspeed Commerce, Inc. —Belfast
- Weekend availability
- Hybrid work
- Hospitality
- English
- Computer networking
- Annual leave
Quick apply
GMP Equalisation Specialist
XPS Pensions Group —Belfast
- Full-time
- Employee discount
- Referral programme
Legal Specialist
Scissero —Belfast
- Remote
- English
- Continuous improvement
- Contracts
- Annual leave
- Work from home
Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
6d
Club Development Specialist (England) (Remote)
Freshteam —Belfast
- Full-time
- Remote
- Organisational skills
- Communication skills
Citi Developer Concierge – Application Support Technical Specialist - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
8h
Reward Specialist
Everway —Antrim
- Remote
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Flexible schedule
Quick apply
Functional Specialist - Northern Ireland
Capita Health Assessment Advisory Service —Dungannon
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Paid training
- Employee discount
Quick apply
Account & Applications Manager - Industrial Wastewater Treatment
Tidal Vision —Belfast
- £75,000 a year
- Full-time
- CRM software
- Up to 50% travel
- Bachelor's degree
- Annual leave
Quick apply
7d
General Manager – Specialist Lifting Solutions
Rock Castle —Newtownabbey
- From £70,000 a year
- Full-time
- Business development
- Continuous improvement
- Travel
Quick apply
8h
Assistant Officer - Investigation Services
HM Revenue and Customs —Belfast
- £28,016 a year
- Part-time
- Hybrid work
- Microsoft Word
- Customer service
- Presentation skills
- Work from home
5d
Client Lifecycle Onboarding Analyst 1
TP ICAP —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Endpoint Management Specialist
Capita —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Retention / Klaviyo Specialist
Known Marketing Agency Ltd. —Belfast
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Paid training
- Flexitime
Quick apply
2d
Research Assistant, fDi Markets
Financial Times —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Research
- Organisational skills
- Annual leave
6d
Lab Analyst (Micro Specialist)
Cirdan —Lisburn
- Microsoft Powerpoint
- Microsoft Word
- Laboratory experience
14d
AI Implementation Specialist
ProfileTree —Belfast
- Full-time
- Hybrid work
- APIs
- AI
- Communication skills
- Annual leave
Quick apply
Lead Officer - Special Schools & Specialist Provisions, Resourcing & Budgetary
Education Authority —Belfast
- £65,226 - £68,475 a year
- Weekend availability
- Bachelor's degree
- Team management
- Budgeting
1d
Tenant Engagement Officer
Choice Housing —Belfast
- £32,913 - £42,964 a year
- Continuous improvement
- Annual leave
- Bereavement leave
5d
Operations and HR Administrator (Graduate)
MTM Engineering —Armagh
- Microsoft Outlook
- Administrative experience
- Human resources
Quick apply

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application support specialist jobs near northern ireland

German speaking Support Specialist

Lightspeed Commerce, Inc. -
Belfast

Quick apply

Job details

Full-time

Benefits

Annual leave
Private medical insurance

Qualifications

Live chat
French
Hospitality
Technical troubleshooting
Customer service call handling
iOS
Ticket management
English
Computer networking
Customer interaction
SaaS
Communication skills
German
Dutch
Help desk

Full job description

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

As part of Lightspeed’s Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything in between.

Working closely with various global teams at Lightspeed, you will investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service.

What you’ll be doing:

Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM
Flexibility on working days and shifts (weekends included)
Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email.
Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution
Work within our customer support platforms to document, track and resolve interactions
Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member
Advocate and promote improvements to our products and services
Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager)

What you’ll be bringing to the team:

Previous customer service experience and/or technical support Strong attention to detail with an emphasis on providing an exceptional customer experience
Excellent verbal and written communication skills in German & English
Basic experience using common online, mobile and desktop platforms; iOS, Android, OSX, Windows

Even better if you have, but not necessary:

Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms
Experience or knowledge of the Hospitality industry
Experience supporting a SaaS product
Experience supporting an iOS application
Computer networking experience or interest

Even better if you have, but not necessary

Passion in technology;
Working knowledge of Mac OS and basic knowledge of HTML/CSS;
Hospitality experience;
Dutch or French written and verbal communication skills;

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
Please make sure to apply with a CV in English.

What’s in it for you:

Unlimited Annual Leave with our PTO scheme
£400 annually towards Health and Wellbeing
Dental cover
Private healthcare
Optical cover
Opportunity to join a growing team, in a fast-paced, high-growth company
Work with a team of incredibly talented and forward-thinking people!
Work for a team that values hard work, and knows how to celebrate the wins
Amazing benefits & perks, including equity for all Lightspeeders

In short, an opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Quick apply

Refine Your Search

application support specialist jobs in northern ireland

German speaking Support Specialist

GMP Equalisation Specialist

Legal Specialist

Technical Support Engineer

Club Development Specialist (England) (Remote)

Citi Developer Concierge – Application Support Technical Specialist - Assistant Vice President

Reward Specialist

Functional Specialist - Northern Ireland

Account & Applications Manager - Industrial Wastewater Treatment

General Manager – Specialist Lifting Solutions

Assistant Officer - Investigation Services

Client Lifecycle Onboarding Analyst 1

Endpoint Management Specialist

Retention / Klaviyo Specialist

Research Assistant, fDi Markets

Lab Analyst (Micro Specialist)

AI Implementation Specialist

Lead Officer - Special Schools & Specialist Provisions, Resourcing & Budgetary

Tenant Engagement Officer

Operations and HR Administrator (Graduate)

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