Budget manager Work, Jobs in Northern Ireland (with Salaries)

Customer Operations Manager
Maurer & Sons Ltd. —Armagh
- £3,300 - £4,600 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Health & wellbeing programme
Quick apply
Lead Account Manager
Cooneen Group —Fivemiletown
- Full-time
- Remote
- Microsoft Office
- Team management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Senior Audit Manager
ACC Financial Advisory UK Ltd. —Belfast
- £78,000 - £95,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
Strategic Account Manager
BidvestNoonan —Belfast
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
Quick apply
3d
Director of Operations
Stoa Business Solutions Limited —Antrim
- £84,000 - £125,000 a year
- Full-time
- Management
- Continuous improvement
- In-person
Quick apply
Factory Manager
V.Semple and Sons —Drumsurn
- From £27,000 a year
- Full-time
- Continuous improvement
- Quality control
- Organisational skills
- Sick pay
Quick apply
Manager - Royalty Audit – EMEA
Connor Consulting —Belfast
- Full-time
- Remote
- Spanish
- English
- Master's degree
Quick apply
Healthcare Project Manager - Assistant Manager/Manager - Belfast
Grant Thornton —Belfast
- Full-time
- Research
- Business development
- Analysis skills
Registered Manager
Conway Group Heathcare —Belfast
- £60,000 - £70,000 a year
- Full-time
- Management
- Nursing home
- Patient care
- Free parking
- Paid training
Quick apply
Business Unit Manager
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
11d
Service Delivery Manager
CGI —Belfast
- Full-time
- Continuous improvement
- Travel
- Budgeting
Quick apply
Senior Consultant or Manager, IT Asset Management, Cyber, Extended Enterprise, Defence & Security, Government and Public Sector
Deloitte —Belfast
- Hybrid work
- PMP
- Business development
- Analysis skills
Operations Manager
Vertiv —Derry
- Engineering
- Continuous improvement
- Organisational skills
Senior Risk Operations Manager
Raylo —Belfast
- Hybrid work
- Analysis skills
- AI
- Leadership
- Work from home
Quick apply
3d
Project Manager
National Trust —Dundrum
- £36,621 a year
- Full-time
- Computer literacy
- Hotel
- Project management
- Free parking
- Employee assistance programme
7d
Project Manager
Mivan —Antrim
- Team management
- Travel
- IT
Quick apply
11d
SENIOR COMMERCIAL MANAGER (Drylining)
Teeavan interiors —Dungiven
- £65,000 - £80,000 a year
- Full-time
- Project management
- Team management
- Contracts
- Free parking
Quick apply
5d
E+ Senior Eurodesk Manager
British Council —Belfast
- £38,820 a year
- PMP
- No degree
- Budgeting
Data Operations Associate - Financials
9fin —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Sick pay
Programme Manager
Thompson Aero Seating —Banbridge
- Full-time
- Engineering
- Microsoft Office
- Presentation skills
- Annual leave
- Referral programme
Quick apply

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budget manager jobs near northern ireland

Customer Operations Manager

Maurer & Sons Ltd.
Armagh

Quick apply

Job details

Permanent | Full-time
£3,300 - £4,600 a month

Benefits

Free parking
Health & wellbeing programme
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Business Management
Dashboard visualisation
Resource allocation planning
Operations management
Stakeholder collaboration
Stakeholder liaison
ERP software
Microsoft Office Suite
Analysis skills
Bachelor's degree
Continuous improvement
Continuous improvement cycles oversight
Team management
Conflict management
Recruiting
Operational strategy development
Management reporting
Customer support
Budgeting
Business
Leadership
Communication skills
Operations leadership experience
Analytics
Rota coordination

Full job description

Job Summary

Maurer & Sons Ltd. is seeking an experienced, customer-focused, and results-driven Customer Operations Manager to lead our customer operations function in Armagh.

As the Customer Operations Manager, you will oversee the daily delivery of customer support and operational services, ensuring exceptional customer experiences, efficient processes, and high-performing teams. You will collaborate with senior leadership and cross-functional departments to optimize service delivery, improve operational performance, and strengthen long-term customer relationships.

This opportunity is ideal for professionals with experience in customer operations, customer service management, business operations, BPO, contact centres, logistics, professional services, or client success who are looking to make a meaningful impact within a growing organisation.

What You'll Do

Lead and manage the daily operations of the customer service and customer operations teams.
Develop and implement operational strategies that improve customer satisfaction and business performance.
Monitor operational KPIs, service levels, response times, and customer satisfaction metrics.
Coach, mentor, and develop team leaders and customer support professionals.
Manage escalated customer concerns and ensure timely, professional resolution.
Collaborate with sales, logistics, finance, IT, and operations teams to deliver seamless customer experiences.
Oversee workforce planning, scheduling, and resource allocation.
Prepare operational reports, performance dashboards, and executive summaries.
Analyze customer feedback and operational data to identify improvement opportunities.
Implement process improvements that enhance efficiency and service quality.
Support recruitment, onboarding, training, and performance management initiatives.
Ensure compliance with company policies, quality standards, and relevant regulations.
Manage operational budgets and resource utilization where appropriate.
Drive a culture of continuous improvement, accountability, and customer excellence.
Support strategic projects that strengthen operational capability and business growth.

Requirements

Previous experience as a Customer Operations Manager, Customer Service Manager, Operations Manager, Customer Success Manager, or similar leadership role.
Strong leadership, coaching, and people management experience.
Excellent communication, interpersonal, and stakeholder management skills.
Proven experience managing KPIs, service levels, and operational performance.
Strong analytical, planning, and decision-making abilities.
Experience using CRM platforms, customer service software, ERP systems, or workforce management tools.
Advanced proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.
Customer-first mindset with exceptional problem-solving and conflict-resolution skills.
Ability to manage multiple priorities in a fast-paced operational environment.
Bachelor's degree in Business Management, Operations Management, Customer Service, or a related discipline is preferred.
Professional qualifications in management, customer experience, or operational excellence are advantageous but not essential.
Applicants who meet most, but not all, of the qualifications are encouraged to apply.

Pay: £3,300.00-£4,600.00 per month

Benefits:

Company pension
Flexitime
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

budget manager jobs in northern ireland

Customer Operations Manager

Lead Account Manager

Senior Audit Manager

Strategic Account Manager

Director of Operations

Factory Manager

Manager - Royalty Audit – EMEA

Healthcare Project Manager - Assistant Manager/Manager - Belfast

Registered Manager

Business Unit Manager

Service Delivery Manager

Senior Consultant or Manager, IT Asset Management, Cyber, Extended Enterprise, Defence & Security, Government and Public Sector

Operations Manager

Senior Risk Operations Manager

Project Manager

Project Manager

SENIOR COMMERCIAL MANAGER (Drylining)

E+ Senior Eurodesk Manager

Data Operations Associate - Financials

Programme Manager

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