Member services representative Work, Jobs in Northern Ireland (with Salaries)

Customer Representative - Omagh
Alexander Mann Solutions (AMS) —Omagh
- £13.87 an hour
- Part-time
- Customer service
- Communication skills
Sales - Sales Advisor - UK
New Look —Belfast
- Part-time
- Microsoft Word
5d
Business Service Desk Agent, Deloitte Digital, T&T Solutions
Deloitte —Belfast
- Overtime
- Hybrid work
- Microsoft Outlook
- Customer service
- Communication skills
Customer Service Advisor
UDS Freight Ltd —Ballymena
- £27,000 - £35,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
Quick apply
2h
Customer Service Representative
Terex Corporation —Dungannon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee stock purchase plan
Trainee Operations Manager
RiverRidge —Mallusk
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Annual leave
- Sick pay
11d
Customer Representative - Glengormley & Carrickfergus
Nationwide Building Society —Glengormley
- From £25,250 a year
- Temporary
- Customer service
- Banking
4d
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
Sales Representative - Belfast
Butternut Box —Belfast
- From £45,000 a year
- Part-time
- Sales
- In-person
- Annual leave
- Employee discount
Quick apply
Practice Administrator
Fieldfisher —Belfast
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Sales Representative
Balloo Hire —Belfast
- Full-time
- Sales
- Communication skills
Quick apply
Conference and Events Sales Executive
Hilton Belfast —Belfast
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
4d
Activities Co-ordinator
Presbyterian Church in Ireland —Newcastle
- £12.90 an hour
- Weekend availability
- Microsoft Word
- IT
- Annual leave
- Bereavement leave
Quick apply
13d
Adagio Aparthotel - General Manager
Andras Hotels —Belfast
- Full-time
- Hospitality
- Maintenance
- Hotel
- Free parking
- Annual leave
Quick apply
7d
Customer Service Representative
Woodside Logistics Group —Belfast
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
23h
Onsite Operative
ABM UK —Belfast
- £13.23 an hour
- Full-time
- In-person
- Employee discount
Quick apply
Sales Development Representative
EPAM Systems, Inc. —Newry
- Spanish
- Sales
- Customer service
- Employee assistance programme
- Referral programme
M&E Coordinator - Midlands
GRAHAM Group —Hillsborough
- Civil engineering
- Electrical experience
- Communication skills
AI Strategist
PA Consulting —Belfast
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
- Annual leave
M&E Coordinator - London
GRAHAM Group —Hillsborough
- Civil engineering
- Electrical experience
- Communication skills

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Customer Representative - Omagh

Alexander Mann Solutions (AMS) -
Omagh

Apply Now

Job details

Part-time
£13.87 an hour

Qualifications

Customer service
Communication skills

Full job description

Job description - summary

On behalf of Nationwide, AMS are seeking a Customer Representative working across our Omagh branch

Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose: Banking – but fairer, more rewarding, and for the good of society.

As champions of the mutual way, we challenge the financial sector status quo. We don't see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.

Job description - the role

What you’ll be doing

Customer representatives are multi-skilled. As you’d expect, you’ll be welcoming members into our branches and talking them through how to use digital services and the self-service tech available in our banking hall.

Our customers value being able to talk to a friendly human face-to-face about their finances, and during those conversations you might pick up additional needs they have and, for example, pass them on to an expert colleague, or give them guidance on fraud to protect them from becoming a victim.

You’ll be given plenty of training on our products, services, and processes; you just need to be comfortable using digital tools and apps.

Candidate Profile: Key accountabilities, skills & experience

About you

We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.

What’s the essential and measurable experience and skills required to do this job?

Previous customer service experience

Excellent written and verbal communication skills
Ability to resolve issues and handle complaints
Ability to build rapport and communicate effectively with Nationwide members
Can work well in a team under pressure and in a fast-paced environment
Excellent IT Competency
ignoring risks to get it done quickly at the expense of quality or outcome. Nor is it doing things in isolation, without bringing in the right people or perspectives.

About the client

What’s on offer?

Hourly rate: £13.87 per hour
Total hours: 21 hours per week (Wednesday, Thursday & Friday)
Provisional start date: ASAP
Training will be full time: Monday - Friday, 9am -5pm, for approx 3 weeks
Contract length: 4 Months

At Nationwide we do have a travel expectation for Customer Representatives to support covering nearby branches if required so please make sure you can adhere to this expectation when applying.

Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.

Job Reference: AMSCWS01166

Apply Now

Refine Your Search

member services representative jobs in northern ireland

Customer Representative - Omagh

Sales - Sales Advisor - UK

Business Service Desk Agent, Deloitte Digital, T&T Solutions

Customer Service Advisor

Customer Service Representative

Trainee Operations Manager

Customer Representative - Glengormley & Carrickfergus

IT Helpdesk Analyst Tier 1

Sales Representative - Belfast

Practice Administrator

Sales Representative

Conference and Events Sales Executive

Activities Co-ordinator

Adagio Aparthotel - General Manager

Customer Service Representative

Onsite Operative

Sales Development Representative

M&E Coordinator - Midlands

AI Strategist

M&E Coordinator - London

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