Sales professional Work, Jobs in Northern Ireland (with Salaries)

Customer Operations Manager
Maurer & Sons Ltd. —Armagh
- £3,300 - £4,600 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Health & wellbeing programme
Quick apply
Strategic Outbound Sales Development Representative
Lightspeed Commerce, Inc. —Belfast
- Full-time
- Remote
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Sales Support Manager
Nutreco —Belfast
- Full-time
- Remote
- CRM software
- Communication skills
Driver
TrustFord —Lisburn
- Customer service
- Hotel
- Annual leave
- Employee discount
Sales Executive
CFC Interiors —Derry
- Weekend availability
- Customer service
- Merchandising
- English
Quick apply
14d
Sales Host / Member Consultant
Everlast Gyms —Derry
- Part-time
- CRM software
- Sales
- Organisational skills
- Employee discount
- Gym membership
Quick apply
Outbound Sales Advisor
Radius Limited —Eglinton
- Full-time
- Customer service
- No experience needed
- Communication skills
Quick apply
Sales - Sales Advisor - UK
New Look —Craigavon
- Part-time
- Customer service
7d
Senior B2B Sales Executive
Locate a Locum —Belfast
- CRM software
- Business development
Sales Support Coordinator
Lowe Rental Corporation —Lisburn
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Sales Development Representative (SDR)
Cloudsmith —Belfast
- Hybrid work
- Travel
- Communication skills
- Annual leave
Seasonal Sales Assistant
Camerons —Ballymena
- Up to £12.71 an hour
- Temporary
- Customer service
- Merchandising
- POS
- Employee discount
Quick apply
19h
Sales Support Manager
Cooneen Group —Fivemiletown
- Full-time
- CRM software
- Management
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Car Sales Executive
Hynes Motors LTD —Rathfriland
- From £25,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
Quick apply
Property Sales Negotiator
Rainey and Gregg —Ballymena
- From £26,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
9d
Sales Representative - Belfast
Medtronic —Belfast
- £44,000 - £66,000 a year
- Weekend availability
- Business development
- Travel
Retail Assistant (Athlete) - TEMP - PT 8H - Bridgewater
Nike —Banbridge
- 8 hour shift
- Customer service
- Communication skills
- Employee discount
8d
Sales Executive
Rory's Travel Club —Belfast
- From £32,000 a year
- Full-time
- CRM software
- Hotel
- Business development
Quick apply
7d
Dental Sales Representative
IQVIA —Belfast
- Full-time
- Business development
- Communication skills
- Employee discount
- Gym membership
BELFAST FULL TIME AND PART TIME SALES ASSISTANTS
Zara, Pull&Bear, Bershka, Stradivarius —Belfast
- Temporary
- Customer service
- Annual leave
- Employee discount

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Customer Operations Manager

Maurer & Sons Ltd.
Armagh

Quick apply

Job details

Permanent | Full-time
£3,300 - £4,600 a month

Benefits

Free parking
Health & wellbeing programme
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Business Management
Dashboard visualisation
Resource allocation planning
Operations management
Stakeholder collaboration
Stakeholder liaison
ERP software
Microsoft Office Suite
Analysis skills
Bachelor's degree
Continuous improvement
Continuous improvement cycles oversight
Team management
Conflict management
Recruiting
Operational strategy development
Management reporting
Customer support
Budgeting
Business
Leadership
Communication skills
Operations leadership experience
Analytics
Rota coordination

Full job description

Job Summary

Maurer & Sons Ltd. is seeking an experienced, customer-focused, and results-driven Customer Operations Manager to lead our customer operations function in Armagh.

As the Customer Operations Manager, you will oversee the daily delivery of customer support and operational services, ensuring exceptional customer experiences, efficient processes, and high-performing teams. You will collaborate with senior leadership and cross-functional departments to optimize service delivery, improve operational performance, and strengthen long-term customer relationships.

This opportunity is ideal for professionals with experience in customer operations, customer service management, business operations, BPO, contact centres, logistics, professional services, or client success who are looking to make a meaningful impact within a growing organisation.

What You'll Do

Lead and manage the daily operations of the customer service and customer operations teams.
Develop and implement operational strategies that improve customer satisfaction and business performance.
Monitor operational KPIs, service levels, response times, and customer satisfaction metrics.
Coach, mentor, and develop team leaders and customer support professionals.
Manage escalated customer concerns and ensure timely, professional resolution.
Collaborate with sales, logistics, finance, IT, and operations teams to deliver seamless customer experiences.
Oversee workforce planning, scheduling, and resource allocation.
Prepare operational reports, performance dashboards, and executive summaries.
Analyze customer feedback and operational data to identify improvement opportunities.
Implement process improvements that enhance efficiency and service quality.
Support recruitment, onboarding, training, and performance management initiatives.
Ensure compliance with company policies, quality standards, and relevant regulations.
Manage operational budgets and resource utilization where appropriate.
Drive a culture of continuous improvement, accountability, and customer excellence.
Support strategic projects that strengthen operational capability and business growth.

Requirements

Previous experience as a Customer Operations Manager, Customer Service Manager, Operations Manager, Customer Success Manager, or similar leadership role.
Strong leadership, coaching, and people management experience.
Excellent communication, interpersonal, and stakeholder management skills.
Proven experience managing KPIs, service levels, and operational performance.
Strong analytical, planning, and decision-making abilities.
Experience using CRM platforms, customer service software, ERP systems, or workforce management tools.
Advanced proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.
Customer-first mindset with exceptional problem-solving and conflict-resolution skills.
Ability to manage multiple priorities in a fast-paced operational environment.
Bachelor's degree in Business Management, Operations Management, Customer Service, or a related discipline is preferred.
Professional qualifications in management, customer experience, or operational excellence are advantageous but not essential.
Applicants who meet most, but not all, of the qualifications are encouraged to apply.

Pay: £3,300.00-£4,600.00 per month

Benefits:

Company pension
Flexitime
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

sales professional jobs in northern ireland

Customer Operations Manager

Strategic Outbound Sales Development Representative

Sales Support Manager

Driver

Sales Executive

Sales Host / Member Consultant

Outbound Sales Advisor

Sales - Sales Advisor - UK

Senior B2B Sales Executive

Sales Support Coordinator

Sales Development Representative (SDR)

Seasonal Sales Assistant

Sales Support Manager

Car Sales Executive

Property Sales Negotiator

Sales Representative - Belfast

Retail Assistant (Athlete) - TEMP - PT 8H - Bridgewater

Sales Executive

Dental Sales Representative

BELFAST FULL TIME AND PART TIME SALES ASSISTANTS

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