Support engineer Work, Jobs in Northfield, Wmd (with Salaries)

Internal Sales Co-Ordinator-Office Based
Sumitomo Electric Hardmetal Ltd —Longbridge
- From £25,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Maintenance Helpdesk Executive
SSP —Birmingham
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Door Engineer
Auto Repairs —Bromsgrove
- Full-time
- Heavy lifting
- Assembly
- Organisational skills
Quick apply
Biomedical Technician - United Kingdom
IQVIA —Birmingham
- Engineering
- English
- Microsoft Office
Service Coordinator
Bailey & Bowes Recruitment —Solihull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
9d
Hot Tub & Spa Service Engineer – Repairs / Maintenance/Installs – Start ASAP
Daizy's Leisure Time Ltd, t/a Hot Tub and Spa - Solihull —Solihull
- £25,000 - £30,000 a year
- Full-time
- Maintenance
- Plumbing
- In-person
- Free parking
Quick apply
8h
CAD Engineer
Dalair Ltd. —Wednesbury
- Full-time
- AutoCAD
- Free parking
- Annual leave
Trainee Fire and Security Engineer
A&E Fire and Security Ltd —Droitwich
- From £20,280 a year
- Overtime
- Maintenance
- Programmable logic controllers
- Driving
Quick apply
9d
Customer Support Technician Site ( United Utilities )
SCC —Birmingham
- Overtime
- Hybrid work
- Administrative experience
- Organisational skills
Support Desk Engineer
Southern Communications Group —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- Free parking
- Employee assistance programme
Project Technician – Wastewater & Bio-electrochemical Systems
Byohm (A trading name of Wastewater Fuels Ltd) —Coventry
- £26,000 - £35,000 a year
- Full-time
- Engineering
- Laboratory experience
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
Customer Support Engineer (Site)
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Administrative experience
- Organisational skills
Mobile Fabric Engineer
Equans —Birmingham
- Up to £30,000 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
Pump Station Engineer
Green Spark Environmental Ltd —Birmingham
- Up to £43,000 a year
- Overtime
- In-person
- Mechanical knowledge
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Supplier Quality Engineer - 6 Month Contract
Ricardo —Leamington Spa
- £20 - £25 an hour
- Engineering
- Assembly
- Driving
Building Services Engineer (West Midlands)
Unite Students —Birmingham
- Microsoft Office
- Supervising experience
- Plumbing
- Annual leave
- Employee assistance programme
Site Engineer
Balfour Beatty Vinci —Birmingham
- Full-time
- Civil engineering
- Engineering
- Driving
- Free parking
Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On
Axiom Technologies —Worcester
- Part-time
- Windows
- In-person
Assistant/Apprentice Project Manager
Studio Fourteen Interiors Limited —Droitwich
- £25,000 - £35,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- First Aid Certification
- Free parking
- Work from home
Quick apply
9d
Trainee Site Engineer - England & Wales
United Infrastructure —Birmingham
- Full-time
- Hybrid work
- English
- In-person
- Communication skills
- Annual leave
- Life insurance
Quick apply

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Internal Sales Co-Ordinator-Office Based

Sumitomo Electric Hardmetal Ltd
Longbridge

Quick apply

Job details

Permanent | Full-time
From £25,000 a year
9 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
GCSE
English
Analysis skills
Data entry
Phone etiquette
Communication skills
Microsoft Dynamics Navision
Time management

Full job description

Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills and the ability to handle various customer interactions with professionalism and care.

Duties

Respond promptly to customer inquiries via phone, email, ensuring high standards of service.
Accurately enter sales orders and quotations and maintain customer data in our systems.
Analyse customer needs and provide appropriate solutions or escalate issues as necessary.
Assist with admin duties where required.
Prepare and depsatch customer Invoices.
Maintain a thorough understanding of our products and services to assist customers effectively.
Demonstrate excellent phone etiquette while interacting with customers.
Collaborate with team members to improve service delivery and resolve complex issues.
Operate & follow service procedures, policies & standards.
Improve customer experience by enagagement and building relationships.
Support the external Sales Representatives and Engineers with enquiries.
Represent the company values.
Troubleshoot and resolve customer complaints.

Skills

GCSE English & Maths.
1-3 years of relevant work experience desirable.
Proficient in data entry with attention to detail.
Enthusiastic team player witha proactive approach and positive attitude.
Strong communication skills, both verbal and written, with the ability to convey information clearly.
Excellent analysis skills for identifying customer needs and providing suitable solutions.
Effective under pressure with strong time management skills.
Self-motivated and highly organised with the ability to multi-task and prioritise workload.
A commitment to delivering outstanding customer service at all times. We invite individuals who are passionate about helping others and thrive in a dynamic environment to apply for this exciting opportunity as a Customer Service Representative.
Experience working on Navision system desirable but not essential.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Sick pay

Education:

GCSE or equivalent (required)

Experience:

Customer Service in an Office enviroment: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Longbridge B31 (preferred)

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in northfield, wmd

Internal Sales Co-Ordinator-Office Based

Maintenance Helpdesk Executive

Door Engineer

Biomedical Technician - United Kingdom

Service Coordinator

Hot Tub & Spa Service Engineer – Repairs / Maintenance/Installs – Start ASAP

CAD Engineer

Trainee Fire and Security Engineer

Customer Support Technician Site ( United Utilities )

Support Desk Engineer

Project Technician – Wastewater & Bio-electrochemical Systems

Customer Support Engineer (Site)

Mobile Fabric Engineer

Pump Station Engineer

Supplier Quality Engineer - 6 Month Contract

Building Services Engineer (West Midlands)

Site Engineer

Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On

Assistant/Apprentice Project Manager

Trainee Site Engineer - England & Wales

I want to receive the latest job alerts for support engineer in northfield, wmd

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