Customer relations representative Work, Jobs in Northwich (with Salaries)

Customer Satisfaction Coordinator
Radwell International —Newcastle-under-Lyme
- Hybrid work
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Annual leave
6h
Outbound Sales Representative
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Knowledge Mobilisation Fellow
NHS Greater Manchester Integrated Care —Manchester
- £57,528 - £64,750 a year
- Full-time
- Communication skills
20h
Sales Administrator
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
3d
Operational Support Officer
HM Courts & Tribunal Service —Manchester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Work from home
5d
Customer Service Advisor
Liverpool City Council —Liverpool
- £27,254 - £31,022 a year
- Rotating shift
- Employee assistance programme
5d
Senior Education Coordinator
The Christie NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
3d
Money Advice Specialist (Benefits and Financial Inclusion)
OnwardHomes —Manchester
- £37,250 a year
- Call to connect
- Computer skills
- Training & development
- Annual leave
- Employee discount
2d
Safer Neighbourhood Specialist (ASB Officer)
OnwardHomes —Manchester
- £40,650 a year
- Call to connect
- Customer service
- Communication skills
- Annual leave
- Employee discount
12d
Pharmacy Retail Lead
Talke Pharmacy —Stoke-on-Trent
- Up to £33,976.80 a year
- Full-time
- In-person
- Retail management
- Marketing
- Employee discount
Quick apply
2h
HR & Training Advisor
Pilkington Family Trust —St Helens
- Up to £25,723 a year
- Part-time
- Management
- Research
- Continuous improvement
- Free parking
- Annual leave
Quick apply
1d
Fundraising sales rep
Rise and Restore —Manchester
- £10.50 - £12.00 an hour
- Temporary
- Hybrid work
- Sales
- Customer service
- Communication skills
Quick apply
Cyber Risk Service Manager
Barclays —Knutsford
- Team management
- Mentoring
- AI
Social Care Charging Officer
Liverpool City Council —Liverpool
- £31,022 - £35,412 a year
- Employee assistance programme
5d
Home Ownership Coordinator
OnwardHomes —Manchester
- £31,350 a year
- Call to connect
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee discount
3d
Fire Safety Compliance Coordinator
OnwardHomes —Manchester
- £31,350 a year
- Call to connect
- Hybrid work
- Databases
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
1d
Senior HR Operations Specialist - EMEA
Geosyntec Consultants, Inc. —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bachelor's degree
- Travel
Senior Account Manager
Everything Tech Group —Manchester
- £45,000 - £55,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
- Annual leave
Quick apply
3d
Senior People (HR) Advisor
Newcastle Under Lyme Borough Council —Newcastle-under-Lyme
- £40,777 - £42,839 a year
- Full-time
- Team management
- Human resources
- Leadership
- Free parking
- Annual leave
9d
Fundraising Sales Representative (Entry-Level)
Rise & restore —Manchester
- £24,784 - £50,000 an hour
- Temporary
- Hybrid work
- CRM software
- Sales
- Customer service
- Relocation assistance
Quick apply

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customer relations representative jobs near northwich

Customer Satisfaction Coordinator

Radwell International -
Newcastle-under-Lyme

Apply Now

Job details

6 hours ago

Benefits

Free parking
Annual leave
Employee assistance programme
Private medical insurance
Employee discount
Life insurance
On-site parking

Qualifications

CRM software
Computer literacy
Internal department liaison
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Customer Satisfaction Coordinator

Newcastle-under-Lyme, UK

Are you looking to advance your career within Customer Relations? If so, we are currently recruiting for a Customer Satisfaction Coordinator to make an impact in our growing Customer Relations team!

The Opportunity

Radwell is committed to rewarding and investing in our people, and we believe this must be reflected in our salaries and benefits. As our Customer Satisfaction Coordinator, you can expect:

A competitive starting salary
A hybrid working policy (after successful completion of probationary period and initial training)
A (starting) annual leave of 25 days
Private Health/Medical Insurance
Life Insurance
Access to our benefits portal with a wide range of offerings from high street to local discounts, including car valets at a reduced rate whilst you work!
A company passionate about wellbeing: 24/7 free EAP helpline, free counselling sessions and access to trained Mental Health First Aiders.
Free tea and coffee
Free on-site parking
Celebration of National Engagement Days such as Employee Appreciation Day, a company passionate about supporting charitable and community work.

As Customer Satisfaction Coordinator, you will gain invaluable insight and experience within a hard-working Customer Relations team who have a demonstrable daily impact on a growing organisation. Radwell is committed to providing our employees with learning opportunities, both inhouse and externally, so you can make the most of your role and actively contribute to the success of our business. If you’re looking for a fast-paced customer-focussed role where you can build valuable skills, grow your expertise, and contribute to a supportive team, this could be the opportunity you’ve been waiting for.

The Role

As Customer Satisfaction Coordinator, you will participate in all aspects of customer service and problem solving. Working in a fast-paced and multi-faceted manner, you provide excellent customer service to get them back up and running as quickly as possible. In addition, you will:

Expedite Orders – Track and update customers on open orders.
Record Changes – Log delays, discrepancies, and cancellations.
Respond Quickly – Handle enquiries via phone and email in line with internal SLAs.
Process Returns – Manage credits, repairs, and warranty cases.
Coordinate Across Teams – Work with various internal department across our global sites.
Manage Warranties – Arrange evaluations, repairs, and replacements.
Follow Up on Returns – Monitor, document, and close out returns.
Ensure Satisfaction – Resolve issues and escalate when needed.
Stay Organised – Maintain organised inboxes and archive communications.
Improve Processes – Use customer feedback to suggest and support improvements.

About You

Being a proactive problem-solver, and with a strong attention to detail, you will bring your previous office-based customer service or order management experience to the position, meaning the in-depth training you receive from us will be bolstered by your own knowledge and experience. Furthermore, you will have:

5 GCSEs A*-C, or grade 5 or above (must include English) or equivalent qualifications.
Office-based customer service or order management experience.
Strong attention to detail and accuracy when recording and updating information.
Excellent written and verbal communication skills, with the ability to respond professionally across phone and email.
Ability to work collaboratively with other departments to ensure customer satisfaction.
Proven ability to manage multiple tasks, prioritise effectively, and meet tight deadlines.
Strong follow-up skills and persistence in resolving issues to completion.
Strong computer proficiency with the ability to quickly learn new systems and tools. Experience with a CRM is a plus but not essential.

Also, if you speak any languages other than English at a fluent level, that would be advantageous to your application; Radwell operates internationally, so any other languages you can speak will always be helpful in this role.

About Radwell

As the world's leading provider of spare parts and repair solutions in industrial electronics, robotics, and automation, Radwell has been supporting our customers in maintaining their systems for more than 40 years. Thanks to our constantly growing stock of currently more than 35+ million parts globally, and decades of cooperation with well-known manufacturers, our customers benefit from comprehensive solutions and fast response times. With an international footprint, and headquarters in New Jersey, USA, our people work collaboratively across borders. To ensure we all thrive at Radwell, we constantly invest in our people and provide a safe, happy and rewarding workplace for each and every person.

How to Apply

The closing date for this role is 7 September 2026, at 16:00. Please note that any applications received after this deadline will not be considered. Should we receive a high volume of suitable applications, we reserve the right to bring the closing date for the role forward. If the role is of interest, we would advise applying for the role immediately.

Please click the ‘Apply’ button below to start your application.

We wish you the best of luck in your application for the role of Customer Satisfaction Coordinator.

Other organisations may call this role Customer Service Representative, Customer Service Advisor, Customer Support Coordinator, Customer Care Coordinator

Join Our Diverse Team

Radwell International is an equal-opportunity employer and welcomes applications from candidates of all backgrounds. We believe that a diverse workforce is essential to our success and invite individuals who share our commitment to diversity and inclusion to join us in our mission to deliver innovative solutions and exceptional service to our customers worldwide.

Inclusion is at the heart of everything we do at Radwell International. Come be a part of our diverse and dynamic team!

Apply Now

Refine Your Search

customer relations representative jobs in northwich

Customer Satisfaction Coordinator

Outbound Sales Representative

Knowledge Mobilisation Fellow

Sales Administrator

Operational Support Officer

Customer Service Advisor

Senior Education Coordinator

Money Advice Specialist (Benefits and Financial Inclusion)

Safer Neighbourhood Specialist (ASB Officer)

Pharmacy Retail Lead

HR & Training Advisor

Fundraising sales rep

Cyber Risk Service Manager

Social Care Charging Officer

Home Ownership Coordinator

Fire Safety Compliance Coordinator

Senior HR Operations Specialist - EMEA

Senior Account Manager

Senior People (HR) Advisor

Fundraising Sales Representative (Entry-Level)

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