Support analyst Work, Jobs in Northwood (with Salaries)

1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
Junior Support Analyst
Esri UK —Aylesbury
- From £28,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Travel
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
Data Analyst Apprentice
QA Apprenticeships —Northwood
- £26,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Free parking
- Employee discount
5d
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply
Junior Data Analyst
HIREDIN —London
- £30,420.00 - £60,285.26 a year
- Temporary
- Data analysis skills
- SQL
- Analysis skills
- Flexitime
- Work from home
Quick apply
16h
Application Support Analyst
Quarrydale Consulting Ltd —Sands
- £24,500 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Continuous improvement
- Bereavement leave
- Sick pay
Quick apply
13d
[Korea Development Bank] Junior Analyst / Administration (Entry-Level)
Korea Development Bank —London
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
5d
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Spanish
- Microsoft Office
- IT
Quick apply
Data Analyst (Part-Time – 1 Day Per Week)
Upham Inns Support Centre (Home Counties) —Berkhamsted
- Part-time
- Hospitality
- Microsoft Excel
- Hotel
Quick apply
4d
Business Analyst
Imperial College London —White City
- £57,785 - £69,365 a year
- Full-time
- Annual leave
12d
Support Analyst
Palantir —London
- Weekend availability
- Remote
- Maths
Quick apply
Application Support Analyst
Civica —London
- Full-time
- Remote
- Customer service
- Continuous improvement
- Annual leave
- Referral programme
Quick apply
1d
1st Line IT Support Analyst FTC
Achieve together —Oxshott
- £28,325 a year
- Azure
- Customer service
- Windows
- Employee discount
Quick apply
11d
Junior Trade Support Analyst
Cantor Fitzgerald —London
- Full-time
11d
Graduate Data Analyst
Native —London
- £33,000 a year
- Hybrid work
- SQL
- Python
4d
Service Desk Analyst (1st Line)
British Business Bank —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Software troubleshooting
- Continuous improvement
- IT
- Annual leave
- Employee discount
Quick apply
11h
Data Entry
Planners Services & Sundries Ltd —St Albans
- Up to £12.71 an hour
- 8 hour shift
- Microsoft Excel
- Administrative experience
- JavaScript
- Employee discount
Quick apply
7d
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
Solution Analyst
Insurity —London
- £36,000 - £60,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
Quick apply

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1st Line support Analyst

Apcoa -
Uxbridge

Quick apply

Job details

Full-time
Up to £26,000 a year

Benefits

Company pension
Employee discount

Qualifications

Windows
IT support
Computer networking
SharePoint
IT
Account management
Communication skills
Active Directory

Full job description

The Role

IT 1st Line Support Analyst

Uxbridge (Onsite) | Full-time | Rotational Shifts | Up to £26,000 per annum

Are you starting out in IT or looking to build hands-on experience in a busy service desk environment? Do you enjoy helping people, learning new technologies, and developing your technical skills on the job?

We’re looking for an IT 1st Line Support Analyst to join our service desk team based in Uxbridge. This role is ideal for someone early in their IT career who wants structured exposure to real-world systems, users, and support processes.

The role

As part of the service desk, you’ll be the first point of contact for IT queries from internal and external users. You’ll log and resolve common technical issues, escalate more complex problems when needed, and provide a friendly, professional support experience.

This is an onsite role, working 5 days out of 7 on a rota basis, with shifts between 6:00am and 11:00pm (8.5-hour shifts).

What you’ll do

Provide first line IT support via phone, email, and a ticketing system.
Log, prioritise, and resolve IT incidents and service requests.
Support users with day-to-day IT issues (password resets, account access, and basic troubleshooting).
Assist with Active Directory user administration (accounts, passwords, groups).
Support Windows 10/11, Microsoft 365, Exchange, and SharePoint environments.
Troubleshoot basic hardware issues with laptops, desktops, and peripherals.
Help manage IT assets and stock, including issuing, replacing, and tracking equipment.
Liaise with suppliers and third-party support teams for repairs and escalations.
Assist with project work and new site setups, following clear processes and guidance.
Image and deploy devices using Acronis or similar tools.
Deliver a positive customer experience while working to SLAs.

What you’ll bring

Some experience in an IT support, service desk, or technical support role (including internships, placements, or apprenticeships).
A genuine interest in IT and eagerness to learn and develop technical skills.
Basic understanding of Windows operating systems and Microsoft applications.
Awareness of Active Directory and user account management.
Basic knowledge of networking concepts (such as connectivity and troubleshooting).
Strong communication skills and a customer-focused approach.
Good organisation skills and the ability to follow processes.
A proactive attitude and willingness to ask questions and take ownership.

What’s on offer

Up to £26,000 per annum, depending on experience.
25 days holiday + 8 bank holidays.
Pension scheme and employee discount programme.
Company Pension.
Training, mentoring, and clear development opportunities within IT.
A supportive team environment where learning is encouraged.

Ready to start or grow your IT career?
Apply now and one of our team will be in touch.

Quick apply

Refine Your Search

support analyst jobs in northwood

1st Line support Analyst

Application Support Analyst

Junior Support Analyst

Data Analyst Apprentice

Legal Assistant / Client Support Analyst

Junior Data Analyst

Application Support Analyst

[Korea Development Bank] Junior Analyst / Administration (Entry-Level)

1st Line Support Analyst

Data Analyst (Part-Time – 1 Day Per Week)

Business Analyst

Support Analyst

Application Support Analyst

1st Line IT Support Analyst FTC

Junior Trade Support Analyst

Graduate Data Analyst

Service Desk Analyst (1st Line)

Data Entry

Training and Support SME (Military)

Solution Analyst

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