& assurance Work, Jobs in Norwich, Eng (with Salaries)

Universal Banker
HSBC Global Services Limited —Norwich
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
11d
Assistant National Trail Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Customer Service Advisor
Sanderson —Norwich
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
14d
Quality Assurance and Training Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Microsoft Office
Quick apply
Onsite Counsellor
Optima Health —Norwich
- £28,500 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- In-person
- Paid training
- Annual leave
13d
Information Compliance Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Employee discount
- Gym membership
2h
Office Administrator
HCR —Norwich
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Business Support Officer
Norfolk County Council —Norwich
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
13d
Retail Assistant - Part Time
Farmfoods —Norwich
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
Retail Sales Assistant
Eurochange —Norwich
- £12.81 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
Archive Project Assistant (Hall Marks)
Norfolk County Council —Norwich
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
- Gym membership
5d
Executive Assistant
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- SharePoint
- Employee discount
- Gym membership
Head of Health, Safety, Compliance and Facilities Management
Norwich City Services Limited —Norwich
- £72,000 - £85,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Annual leave
Quick apply
13d
Pension Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Gym membership
2h
Family Practitioner
Norfolk County Council —Norwich
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
- Employee discount
- Gym membership
5d
Assistant Practitioner (3 posts) 10763
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Temporary
- Hybrid work
- IT
- In-person
- Communication skills
- Employee discount
- Gym membership
VacancyTitle: Customer Advisor - Arrears Support
Northumbrian Water/Essex & Suffolk Water —Lowestoft
- £25,878 - £30,000 a year
- Full-time
- Customer service
- No experience needed
- Paid training
- Annual leave
7d
Engineering Administrator - Medical Devices
Spire Healthcare —Norwich
- Part-time
- Microsoft Office
- Organisational skills
- Medical terminology
- Free parking
- Annual leave
Assistant Practitioner (2 posts) 10316
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Digital Communications Coordinator (part time - 6 months)
Big C Cancer Charity —Norwich
- £18,294.86 - £29,442.00 a year
- Part-time
- Hybrid work
- Social media management
- Organisational skills
- IT
- Employee assistance programme
- Sick pay
Quick apply
11d

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Universal Banker

HSBC Global Services Limited -
Norwich

Apply Now

Job details

Full-time
From £27,200 a year
11 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Universal Banker, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Universal Bankers actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.
We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

& assurance jobs in norwich, eng

Universal Banker

Assistant National Trail Officer

Customer Service Advisor

Quality Assurance and Training Specialist

Onsite Counsellor

Information Compliance Officer

Office Administrator

Business Support Officer

Retail Assistant - Part Time

Retail Sales Assistant

Archive Project Assistant (Hall Marks)

Executive Assistant

Head of Health, Safety, Compliance and Facilities Management

Pension Officer

Family Practitioner

Assistant Practitioner (3 posts) 10763

VacancyTitle: Customer Advisor - Arrears Support

Engineering Administrator - Medical Devices

Assistant Practitioner (2 posts) 10316

Digital Communications Coordinator (part time - 6 months)

I want to receive the latest job alerts for & assurance in norwich, eng

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