Customer specialist Work, Jobs in Norwich, Eng (with Salaries)

Systems Support Specialist
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- SQL
- No degree
- IT
8d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Norwich
- Temporary
- Customer service
Operational Support Officer
HM Courts & Tribunal Service —Norwich
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
8d
Bereavement Services Co-Ordinator
East Suffolk Services Limited —Lowestoft
- £31,537 - £34,434 a year
- Full-time
- IT
- Employee discount
- Life insurance
6d
Customer Assistant
Lidl —Norwich
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
8d
Customer Resolution Specialist
RCP Parking Ltd —Norwich
- £13.59 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
23h
Systems Support Specialist
Norfolk & Suffolk Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- SQL
- Project management
- No degree
8d
Jewellery Customer Advisor
Aleks Jewellers —Norwich
- From £26,000 a year
- Full-time
- Sales
- In-person
- Store discount
- Employee discount
Quick apply
7d
Customer Experience Consultant (Temporary)
Awaze —Lowestoft
- £28,019.56 a year
- Temporary
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Administration Assistant
Carelift Services —Bowthorpe
- From £13,520 a year
- Part-time
- Microsoft Office
- Organisational skills
- Front desk
- Annual leave
- Gym membership
Quick apply
10d
Post Office Counter Clerk
TGJones —Norwich
- £10.85 - £12.71 an hour
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
8d
Trainee DNA Technical Specialist
Key Forensic Services —Wymondham
- Microsoft Excel
- Laboratory experience
- Microsoft Office
- Employee assistance programme
Quick apply
7d
Customer Happiness Executive
Zest Car Rental —Dereham
- £27,500 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Store discount
Quick apply
9d
Sales & Customer Supervisor
Specialist Toughened Glass Ltd —Rackheath
- £35,500 - £39,800 a year
- Full-time
- Sales
- Customer service
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
11d
Trainee Mortgage Advisor
Haysto —Norwich
- £25,776 - £35,000 a year
- Full-time
- In-person
Quick apply
7d
Tesco Colleague
Tesco UK —Norwich
- £13.28 - £14.55 an hour
- Full-time
10d
Housing Income Assistant
Norwich City Council —Norwich
- £26,824 - £29,064 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
12d
Customer Services Assistant
Huws Gray Group —Diss
- Sales
- Customer service
- Plumbing
- Employee discount
8d
Customer Delivery Hub, Driver Installer
John Lewis & Partners —Norwich
- £29,500 - £41,100 a year
- Full-time
1d
Sales Assistant
Topps Tiles —Norwich
- £10.85 - £12.71 an hour
- Weekend availability
- Sales

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Systems Support Specialist

Norfolk and Suffolk NHS Foundation Trust -
Norwich

Apply Now

Job details

Full-time
£39,959 - £48,117 a year
8 days ago

Qualifications

SQL
Data management
IT
Information Technology

Full job description

We are seeking a highly skilled and motivated Systems Support Specialist to join our New Electronic Patient Record (EPR) Programme at Norfolk and Suffolk NHS Foundation Trust. In this pivotal role, you will be instrumental in delivering major and complex projects that are central to the Trust’s vision, values, and strategy. Your work will directly support the delivery of high-quality, patient-centred care by ensuring our core business and clinical systems are robust, reliable, and responsive to the evolving needs of the organisation.

As a Systems Support Specialist, you will provide expert support for core business and clinical systems, including national applications, ensuring high availability and optimal performance for all end-users across the Trust and commercial partners. You will collaborate with the Digital Transformation Team to plan, configure, and implement innovative solutions, working closely with a wide range of stakeholders such as project teams, business change leads, information governance, and external suppliers. This will ensure seamless coordination across interdependent workstreams and projects.

You will analyse complex data, resolve system issues, and recommend enhancements that improve service delivery and operational efficiency. The role includes maintaining access controls, supporting data migration and cleansing, and ensuring high standards of confidentiality and information governance. You will deliver user training, develop operational processes, and support the continuous improvement of digital services across the Trust.

Based primarily at County Hall, Norwich, with travel to other Trust sites as required, this role offers the opportunity to make a meaningful contribution to patient care within a diverse healthcare environment. You will work within a supportive team and take part in key digital transformation initiatives, with access to ongoing professional development.

The Systems Support Specialist provides local support for core business and clinical systems, including national applications, for Trust users and commercial customers. The role ensures high system availability through effective system configuration and liaison with third‑party suppliers. You will maintain alignment with organisational requirements and develop a working knowledge of the National Care Record Service and its integration with national applications such as the Patient Demographic Service.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

The post holder will have a comprehensive understanding of how systems are used in the business environment across a diverse estate of the Trust and commercial customers, and in delivering healthcare and related services in conjunction with other NHS integrated data sharing services.

We are looking for someone with a degree (or equivalent experience) in IT or a related field, with significant experience in systems analysis, implementation, support, and test management. Strong technical skills in business systems analysis, data management, SQL, and system development are essential, as are excellent communication and stakeholder engagement abilities. A collaborative and proactive approach, along with a commitment to the Trust’s values of Teamwork, Accountability, Learning and Improvement, and Kindness, is vital.

If you are passionate about digital transformation in healthcare and want to help shape the future of digital services at NSFT, we would love to hear from you.

Please see attached Job Description and Person Specification.

Apply Now

Refine Your Search

customer specialist jobs in norwich, eng

Systems Support Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Operational Support Officer

Bereavement Services Co-Ordinator

Customer Assistant

Customer Resolution Specialist

Systems Support Specialist

Jewellery Customer Advisor

Customer Experience Consultant (Temporary)

Administration Assistant

Post Office Counter Clerk

Trainee DNA Technical Specialist

Customer Happiness Executive

Sales & Customer Supervisor

Trainee Mortgage Advisor

Tesco Colleague

Housing Income Assistant

Customer Services Assistant

Customer Delivery Hub, Driver Installer

Sales Assistant

I want to receive the latest job alerts for customer specialist in norwich, eng

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