Senior duty manager Work, Jobs in Norwich, Eng (with Salaries)

Regional Operations Director
Kingsley Healthcare —Lowestoft
- £85,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Operations Manager
Kingsley Healthcare —Lowestoft
- £65,000 a year
- Full-time
- Management
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Senior Clinical Manager for Complaints, Learning and Improvement
Norfolk & Suffolk Foundation Trust —Norwich
- £66,582 - £77,368 a year
- Full-time
- Customer service
- Master's degree
- No degree
9d
Assistant Manager - The Stables
Royal Norwich Golf Club Limited —Norwich
- From £29,500 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Ward Manager
Norfolk & Suffolk Foundation Trust —Norwich
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Travel
- Leadership
- Annual leave
- Employee discount
6d
Inspection Lead
Suffolk County Council —Lowestoft
- £60,135 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
4d
Sales Manager/Senior Negotiator-
Flick & Son —Beccles
- £25,000 - £40,000 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
Quick apply
13d
Deputy Manager
Liaise - Casarita —Taverham
- £15.50 an hour
- Weekend availability
- Computer literacy
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Contract Manager
Churchill Group —Norwich
- £16 an hour
- Customer service
- English
- Communication skills
- Employee discount
3d
Administrator
Pilgrims' Friend Society —North Walsham
- £29,120 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
2d
Senior Mental Health Practitioner
Norfolk and Suffolk NHS Foundation Trust —Great Yarmouth
- £39,959 - £48,117 a year
- Full-time
- Communication skills
10d
Project Coordinator - 12-month Fixed Term Contract
WSP —Norwich
- Customer service
- Microsoft Office
- Administrative experience
12d
Senior Legal Cashier
Howes Percival —Norwich
- Customer service
- Communication skills
- Time management
- Employee discount
Head Housekeeper
Kingsley Healthcare —Norwich
- £13.85 an hour
- Full-time
- Hospitality
- Nursing home
- Hotel
- Employee assistance programme
- Employee discount
14d
Audit Senior
Larking Gowen —Norwich
- From £38,000 a year
- Monday to Friday
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
Senior Mental Health Practitioner
Norfolk & Suffolk Foundation Trust —Great Yarmouth
- £39,959 - £48,117 a year
- Full-time
- Supervising experience
- Travel
- Computer skills
11d
Senior Quantity Surveyor
Axiom Project Management Ltd —Norwich
- £50,000 - £65,000 a year
- Full-time
- Electrical experience
- Driving
- Organisational skills
Quick apply
6d
Principal / Senior Associate Environmental Consultant
Mott MacDonald —Norwich
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- Agile
- Employee discount
2d
Activities Unit Manager - Industries - HMP / YOI Norwich
Ministry of Justice —Norwich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Business
- Annual leave
4d
Senior Contracts Advisor
Acteon Group Ltd. —Great Yarmouth
- Full-time
- Master's degree
- Analysis skills
- Continuous improvement
12d

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Regional Operations Director

Kingsley Healthcare -
Lowestoft

Apply Now

Job details

Permanent | Full-time
£85,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Landscape maintenance
Care home
Profit & loss
Leadership
Communication skills

Full job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley's East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance.

Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group's operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region.

Reports to: Chief Operating Officer

Key duties and responsibilities

Operational Leadership

Provide strategic and operational oversight for all care homes and services within the East region
Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements
Conduct regular structured visits to homes, maintaining a visible and accessible leadership presence
Lead the operational response to any quality or compliance concerns, working closely with the Group's Quality team

Quality & Compliance

Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding
Drive continuous improvement in care quality, resident experience and clinical outcomes
Oversee preparation for CQC inspections and lead the response to regulatory findings
Embed Kingsley's values and care standards across every home in the region

Commercial Performance

Take ownership of regional occupancy, revenue and EBITDA targets
Work with Business Development and Sales teams to maintain strong referral pipelines and occupancy levels
Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality
Support fee negotiations and local commissioner relationships

People & Culture

Support recruitment, retention and succession planning at Home Manager and operation manager level across the region
Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover
Work with People team to manage complex employee relations matters at regional level
Champion Kingsley's values and embed them throughout the regional workforce

Skills and attributes

Essential

Proven senior operational leadership experience in the care home or wider healthcare sector
Track record of managing multiple sites or services simultaneously
Strong working knowledge of CQC standards and the regulatory environment for adult social care
Demonstrated ability to drive quality improvement and manage underperformance
Commercially astute, with experience owning P&L or budget accountability
Outstanding people leadership skills — a developer of talent, not just a performance manager
Excellent communication and stakeholder engagement skills

Desirable

Experience operating at regional director level or equivalent
Registered Manager qualification or equivalent clinical/care leadership background
Familiarity with the care market and local commissioning landscape
Experience supporting new home openings or acquisitions

What will you gain?

Competitive salary commensurate with experience
Company car or car allowance
Performance-related bonus
Private healthcare on qualifying
25 days annual leave plus bank holidays
Pension scheme

Kingsley Healthcare HQ, Lowestoft, Suffolk
Pay:: £85,000 per year
Type: Permanent
Shift: Days
Excellent PRP
Monthly Car Allowance

Benefits

Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme
Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
We’ll pay for your full DBS disclosure
Excellent performance related bonus
Monthly Car Allowance
Private Healthcare

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Apply Now

Refine Your Search

senior duty manager jobs in norwich, eng

Regional Operations Director

Operations Manager

Senior Clinical Manager for Complaints, Learning and Improvement

Assistant Manager - The Stables

Ward Manager

Inspection Lead

Sales Manager/Senior Negotiator-

Deputy Manager

Contract Manager

Administrator

Senior Mental Health Practitioner

Project Coordinator - 12-month Fixed Term Contract

Senior Legal Cashier

Head Housekeeper

Audit Senior

Senior Mental Health Practitioner

Senior Quantity Surveyor

Principal / Senior Associate Environmental Consultant

Activities Unit Manager - Industries - HMP / YOI Norwich

Senior Contracts Advisor

I want to receive the latest job alerts for senior duty manager in norwich, eng

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