Social housing officers Work, Jobs in Norwich, Nfk (with Salaries)

Housing Wellbeing and Resolution Officer
East Suffolk Council —Lowestoft
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Employee discount
2d
Neighbourhood Officer
Saffron Housing Trust —Norwich
- £36,778.73 a year
- Full-time
- Communication skills
- Negotiation
14d
Homeless Prevention Officer
GreatYarmouthBoroughCouncil —Great Yarmouth
- £29,540 - £32,061 a year
- Organisational skills
- Resort
3h
Homeless Options Advisor
GreatYarmouthBoroughCouncil —Great Yarmouth
- £32,597 - £36,363 a year
- Continuous improvement
- Communication skills
- Resort
1h
Housing Engagement Support Worker
YMCA Norfolk —Norwich
- £13.90 an hour
- Full-time
- Café
- Communication skills
- Annual leave
- Employee discount
6d
Private Rented Sector Compliance Officer
North Norfolk District Council —Cromer
- £29,540 - £32,597 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Private Rented Sector Compliance Officer
NNDC —Cromer
- £29,540 - £32,597 a year
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Housing Support Worker - Norwich
Nacro —Norwich
- £26,807 - £27,807 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- In-person
Quick apply
Technical Officer Independent Living
East Suffolk Council —Lowestoft
- £35,412 - £42,839 a year
- Full-time
- Experience working with individuals with disabilities
- Employee discount
7d
Supported Housing Officer
Anglia Care Trust —Lowestoft
- From £24,810 a year
- Full-time
- In-person
Quick apply
1d
Choice Based Lettings Officer
East Suffolk Council —Lowestoft
- £28,598 - £34,434 a year
- Full-time
- Employee discount
2d

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Housing Wellbeing and Resolution Officer
East Suffolk Council —Lowestoft
The officer will work across departments to deliver joined-up, resident-focused solutions that prioritise wellbeing, safety, and long-term home standards.
£31,537 - £34,434 a year
2d

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Housing Wellbeing and Resolution Officer

East Suffolk Council -
Lowestoft

Apply Now

Job details

Permanent | Full-time
£31,537 - £34,434 a year
2 days ago

Benefits

Company pension
Employee discount

Qualifications

Complaint handling
Tenant engagement
Housing Health and Safety Rating System (HHSRS)

Full job description

East Suffolk Council, Lowestoft and Melton
£31,537 - £34,434 (Band 5)
37 hours per week
Full Time, Permanent

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

We currently have an opportunity to join East Suffolk Council's Regulatory Compliance Team as a Housing Wellbeing and Resolution Officer.

Your role:

The successful candidate will act as a lead point of contact and case coordinator for residents experiencing issues related to poor housing conditions, including disrepair, damp and mould, and HHSRS hazards. This role will ensure complaints and concerns are handled promptly, compassionately, and in line with statutory obligations such as Awaab’s Law. The officer will work across departments to deliver joined-up, resident-focused solutions that prioritise wellbeing, safety, and long-term home standards.

What you will need:

The successful candidate will have proven experience in a housing, customer service or resident engagement role with experience of working directly with vulnerable people or in a resident facing role.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube).

Here are some of the main benefits:

Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
Local government pension scheme
Flexible working arrangements
Learning and development tailored to your role
A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Find more information about what we offer in our benefits brochure (pdf).

The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

For more information

For an informal discussion regarding this post, please contact Lewis Parr at: [email protected]

Closing date: 9 am, 21 August 2026.

Interview date: 3 September 2026

How to apply

Step 1 - Read the advert and the Job Description and Person Specification.

Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site (URL).

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0

Apply Now

Refine Your Search

social housing officers jobs in norwich, nfk

Housing Wellbeing and Resolution Officer

Neighbourhood Officer

Homeless Prevention Officer

Homeless Options Advisor

Housing Engagement Support Worker

Private Rented Sector Compliance Officer

Private Rented Sector Compliance Officer

Housing Support Worker - Norwich

Technical Officer Independent Living

Supported Housing Officer

Choice Based Lettings Officer

Other jobs to consider

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