Call centre Work, Jobs in Norwich (with Salaries)

Customer Service Advisor
Sanderson —Norwich
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
12d
EMERGENCY CALL HANDLER - Evenings and Weekend Part-Time
Careline365 —Norwich
- £12.81 an hour
- Part-time
- Hybrid work
- Free parking
- Paid training
6d
Telesales Advisor - Part time & Weekend Only
Careline365 —Norwich
- £12.81 an hour
- 8 hour shift
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Free parking
- Employee assistance programme
Emergency Call Handler
Total Assist Group —Norwich
- £12.71 - £17.56 an hour
- Temporary
- Customer service
- First Aid Certification
- IT
Quick apply
7d
Emergency Call Handler - Full Time
Careline365 —Norwich
- £12.81 an hour
- Full-time
- Hybrid work
- Free parking
- Annual leave
6d
Contact Centre Team Manager - Customer Service
Careline365 —Norwich
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Employee assistance programme
13d
Outbound sales Consultant - SDR
Epos Now —Norwich
- £26,436 a year
- Full-time
- CRM software
- Sales
- Communication skills
- Free parking
- Referral programme
Part Time Customer Service & Sales Administrator
Mattressman —North Walsham
- £12,000 a year
- Hybrid work
- Sales
- Customer service
- Microsoft Office
6d
Telesales
Nexen Lift Trucks —Kessingland
- Full-time
- Microsoft Excel
- Sales
- No experience needed
Telesales Executive
Zipwater —Dereham
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d

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EMERGENCY CALL HANDLER - Evenings and Weekend Part-Time
Careline365 —Norwich
With a cool head an empathetic manner you will be answering varying calls , anything from providing reassurance, actioning accidental calls or test calls, to…
£12.81 an hour
6d

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Customer Service Advisor

Sanderson -
Norwich

Quick apply

Job details

Full-time
£26,500 a year
12 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
Communication skills

Full job description

£26,500
Monday to Friday, 08:30am - 5:30pm
40 hours per week
Norwich

Are you passionate about helping people and making a real difference in their lives? If so, you may be interested in our Customer Services team where you will be offering front line support to our customers.

We are looking for someone who is ready to dive into the world of life and pension policies, delivering top-notch service that puts our customer first. Working in our fast-paced Contact Centre, you will be handling a mix of inbound and outbound calls, aiming to resolve things first time and in the right way.

What we’re looking for...

Previous Call Centre experience required
Great communication skills and a natural ability to listen
Strong communicators who can listen, simplify complex information, and stay calm under pressure
Adaptable problem-solvers, with attention to detail and comfortable using multiple IT systems including Microsoft Office (Word & Excel)
A team player who is open to feedback and always looking to improve

What you will get…

Annual Leave: 20 days of paid holiday, plus 5 additional Rejuvenation Days to help you rest and recharge, alongside all UK public holidays
Pension Scheme
Life Assurance
Income Protection
Private Medical Insurance

What you will be doing...

Handling calls to and from customers about their life assurance, savings, investments, or pension plans, confidently, making sure every customer feels heard and supported
Respond to and resolve customer queries from different teams with empathy, maintaining high standards of service
Maintain accurate records and documentation in line with company processes and regulatory requirements
Spotting opportunities to improve how we do things and sharing your ideas

Why join us?

You will be part of a supportive team that is all about doing the right thing for our customers. You will receive the training you need, the support to grow, and the chance to make a real impact.

About our client:

Servaada is a UK-based, FCA-regulated business and a wholly owned subsidiary of Wipro Limited, a leading AI-powered consulting, technology, engineering, and business process services company. We help our clients provide excellent customer service to their retail and corporate customers – while optimising efficiency, reducing operational risk, and operating consistently with the FCA’s strict regulatory framework. Our core mission is to enhance customer journeys and support our clients in placing their customers at the heart of their business. Every engagement is designed to reflect brand values and deliver fair, transparent, and consistent outcomes.

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call centre jobs in norwich

Customer Service Advisor

EMERGENCY CALL HANDLER - Evenings and Weekend Part-Time

Telesales Advisor - Part time & Weekend Only

Emergency Call Handler

Emergency Call Handler - Full Time

Contact Centre Team Manager - Customer Service

Outbound sales Consultant - SDR

Part Time Customer Service & Sales Administrator

Telesales

Telesales Executive

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