Customer care case Work, Jobs in Nottingham, Eng (with Salaries)

Customer Care Case Handler
The CDA Group Ltd —Nottingham
- £24,785.69 a year
- Full-time
- Hybrid work
- Customer service
- English
- Data entry
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Customer Services Coordinator
Mi Hub Ltd —Derby
- £25,065.82 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
4d
Customer Advisor First Notification of Loss
Hastings Direct —Leicester
- From £26,230 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Life insurance
- Referral programme
Dispenser
Boots —Nottingham
- £13.92 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
17h
Ambulance Care Assistant
EMED Group —Nottingham
- £12.71 an hour
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Move on Resettlement Case Worker
Falcon Support Services —Loughborough
- £13.85 an hour
- Part-time
- Customer service
- Mentoring
- Organisational skills
Quick apply
Bank Radiology Assistant
Spire Healthcare —Nottingham
- English
- Microsoft Office
- Free parking
- Annual leave
Customisation Operative
Mi Hub Ltd —Nottingham
- £25,063 a year
- Full-time
- English
- Warehouse experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
8d
Application Support Developer
Mi Hub Ltd —Derby
- £35,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
- Free parking
- Health & wellbeing programme
Quick apply
7d
Endoscopy Lead Practitioner
Circle Health Group —Nottingham
- Up to £46,500 a year
- Part-time
- Hospital
- Teaching
- Employee discount
- Life insurance
Financial Investigator
HM Revenue and Customs —Nottingham
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
23h
Transport Controller / Planner
EMED Group —Nottingham
- £13.55 an hour
- 12 hour shift
- Nursing home
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Home Claims Recovery Handler
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
5d
Community Support Worker - Finance
Leicestershire County Council —Leicester
- £32,070 - £34,359 a year
- Part-time
- Hybrid work
- English
- Negotiation
- Paid training
- Flexible schedule
6d
Adjudication Investigator
HM Revenue and Customs —Nottingham
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
7d
Community Safety Officer
Amplius —Nottingham
- £38,746.40 a year
- Full-time
- Hybrid work
- Case management
- Travel
14d
Antisocial Behaviour Legal Officer
PA Housing —Leicester
- £36,943 - £38,514 a year
- Call to connect
- Hybrid work
- Analysis skills
- Annual leave
- Employee discount
4d
Retail Sales Designer
Wren —Nottingham
- £26,440 - £50,000 a year
- Weekend availability
- Sales
- Annual leave
- Employee discount
Quick apply
Complex Loss Handler - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Construction
- Annual leave
1d
Capacity Manager
Spire Healthcare —Nottingham
- Full-time
- Communication skills
- Annual leave
4d

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Customer Care Case Handler

The CDA Group Ltd -
Nottingham

Quick apply

Job details

Permanent | Full-time
£24,785.69 a year
2 days ago

Benefits

Health & wellbeing programme
Company pension
Discounted gym membership
Employee discount
Gym membership
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
English
Data entry
IT
Phone etiquette
Communication skills

Full job description

Join CDA as a Customer Care Case Handler!

The Role

At CDA we understand that to be the best brand we can possibly be, we need the best people on board. Our work culture is inclusive, and we offer our employees a welcoming environment, allowing our people to perform at their best, delivering great service to our customers whilst achieving their personal career goals.

Our end-user customers contact us through our aftersales contact centre using chat, telephone and email. As a Case Handler, you will have the satisfaction of knowing that you own the customer journey from start to finish.

What You’ll Be Doing

You will use your skills, training, knowledge and experience to assess a customer query and provide an optimal solution, whether that be resolving an issue remotely or arranging a visit by one of our highly skilled engineers.

· Handle inbound and outbound customer/retailer contacts covering a full range of differing issues

· Turn problems around, cost effectively, positively and with the customer at the forefront

· Ensure that all contacts and information is recorded efficiently and accurately

You’ll be working 37.5 hours per week between 8:30am-6pm, Monday to Friday, with a shorter 9am–1pm shift on Saturdays, worked on a rota basis. We understand the importance of work-life balance, so while there may be times when flexibility is needed to meet business demands, we aim to keep things predictable and fair.

We also offer a hybrid working model – with 1 weekday and Saturdays worked from home.

Who we are looking for

You will take pride in delivering an exceptional level of service. You’ll be a good listener; attention to detail is key and you’ll be the kind of person who finds solutions and takes ownership with a sense of responsibility.

You’ll need a friendly telephone manner and have good verbal and written communication skills. A candidate with IT literacy would be highly beneficial, as we rely on the latest software tools to provide excellent service.

You will be able to empathise with our customers and genuinely want to help resolve their issue quickly.

Prior experience in customer service is a plus, but not a requirement—we provide full training to set you up for success!

What You’ll Get in Return

A salary of £24,785.69 and annual bonus potential after a probation and training period.

We are located in an idyllic rural setting on the outskirts of Nottingham in Langar.

We also offer an excellent suite of benefits including.

23 days plus bank holidays rising to 25 in year 2 and 27 in year 5.
Company contributory pension package.
Life assurance
Westfield health membership
Free onsite gym
Exclusive staff discount on all our appliances
Holiday Purchase Scheme

As you progress at CDA we will continue to offer internal and external training courses and professional development support. There will be opportunities to develop your career through secondment and promotion and we will support you with mentoring and coaching.

Please read our job applicant privacy notice here: www.cda.co.uk/careers

If you are passionate about delivering exceptional service and thrive in a dynamic environment, we want to hear from you.

Job Types: Full-time, Permanent

Pay: £24,785.69 per year

Benefits:

Company pension
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Ability to commute/relocate:

Nottingham NG13 9HT: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Nottingham NG13 9HT

Quick apply

Refine Your Search

customer care case jobs in nottingham, eng

Customer Care Case Handler

Customer Services Coordinator

Customer Advisor First Notification of Loss

Dispenser

Ambulance Care Assistant

Move on Resettlement Case Worker

Bank Radiology Assistant

Customisation Operative

Application Support Developer

Endoscopy Lead Practitioner

Financial Investigator

Transport Controller / Planner

Home Claims Recovery Handler

Community Support Worker - Finance

Adjudication Investigator

Community Safety Officer

Antisocial Behaviour Legal Officer

Retail Sales Designer

Complex Loss Handler - Home Claims

Capacity Manager

I want to receive the latest job alerts for customer care case in nottingham, eng

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