Service delivery officer Work, Jobs in Nottingham, Eng (with Salaries)

[6798] Control Room Operator
National Highways —Nottingham
- £36,262.50 - £37,762.50 a year
- Typing
- Communication skills
12d
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Community Engagement Officer
Carefound Home Care —West Bridgford
- Up to £28,000 a year
- Organisational skills
- Communication skills
Quick apply
1d
Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Hybrid work
Compliance Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Travel
- Contracts
- School
2d
Trainer and Development Officer
Skills Motor Coaches —Nottingham
- From £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
2d
Community Care Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Communication skills
8d
Theatre Resource Officer
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £25,760 - £27,476 a year
- Part-time
- Communication skills
1d
Operations Support Officer
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £32,073 - £39,043 a year
- Full-time
- Analysis skills
- Continuous improvement
2d
HR Manager
Nottinghamshire Wildlife Trust —Nottingham
- £27,948 a year
- Part-time
- Human resources
Environmental Health Officer
Newark and Sherwood District Council —Newark-on-Trent
- £39,152 - £40,777 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Security Officer
Apleona —Mansfield
- £37,139.64 a year
- Employee discount
Commissioning Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Analysis skills
- No degree
- Communication skills
2d
Homelessness Officer
Mansfield District Council —Mansfield
- £28,598 - £33,699 a year
- Call to connect
- Employee discount
8d
HR Manager
Royal Society of Wildlife Trusts —Nottingham
- £27,948 a year
- Part-time
- Human resources
- School
Housing Choice Officer
Mansfield District Council —Mansfield
- £15,699 - £16,733 a year
- Part-time
- Employee discount
8d
Short Breaks Personalisation Officer
Civic Recruitment Limited —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Quick apply
2d
HR & Administration Officer
Carers Federation Ltd —Nottingham
- From £26,095 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
4d
Estates Audit Officer
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £25,760 - £27,476 a year
- Full-time
8d
Customer Care Co-Ordinator
Network Plus —Alfreton
- £28,000 - £28,600 a year
- Communication skills
Quick apply
9d

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[6798] Control Room Operator

National Highways -
Nottingham

Apply Now

Job details

Permanent
£36,262.50 - £37,762.50 a year
12 days ago

Qualifications

GCSE
Typing
Communication skills

Full job description

Job reference: 000484

Salary: Competitive

Department: Traffic and Operational Delivery

Location: Nottingham (East Midlands ROC)

Employment type: Permanent

Hours Per Week: 37

Job start date: 14/09/2026

Closing date: 15/06/2026

Job Description

About the job.

As a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.

Every day in our Regional Operations Centre is different. It’s fast-paced, dynamic and incredibly rewarding. We take immense pride in our work, knowing that we’re connecting businesses, families, and communities across the country with passion and dedication.

We’re looking for people to join our diverse and energetic team to manage our road networks in the East Midlands region, where you’ll be based at our Regional Operations Centre in Nottingham.

Our Control Room Operator's operate 24/7, 365 days of the year, so our operators work 6 days on, 3 days off. Consisting of: 3 earlies (6am – 2.26pm), 3 lates (2pm – 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm – 6.26am), 3 rest.

The starting salary for this role is up to £36,262.50(made up of base salary plus 25% shift allowance) increasing to up to £37,762.50 (made up of base salary plus 25% shift allowance) after 9 months probation.

Monitoring live traffic conditions, using a range of tools and technologies, such as CCTV cameras, traffic sensors, and real-time data feeds, to keep an eye on traffic flow, congestion, and incidents.
Incident management, when an incident occurs, such as an accident, breakdown, or severe weather event, ROC operators are among the first to respond. You’ll coordinate the immediate response, which might involve dispatching traffic officers, alerting emergency services, or setting up road closures and diversions.
Providing accurate and timely information to road users. This can include updating digital road signs (Variable Message Signs), coordinating with local media, and providing updates to traffic information services.
Working closely with various stakeholders, including the police, fire services, and local authorities, to manage incidents and ensure the safety of road users.

About you.

We are looking for people who are great communicators and proficient problem-solvers. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Some skills and requirements we are looking for include;

Decision-making and problem-solving skills
Excellent communication skills and telephone manner
Ability to work calmly under pressure
Comfortable with technology and able to quickly learn new systems
A high level of typing proficiency

Other Requirements

GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, please do still apply, as we’re likely to accept applicants who have relevant work experience or similar level qualifications.
Prepared to work shifts as part of a 24/7 cover.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Apply Now

Refine Your Search

service delivery officer jobs in nottingham, eng

[6798] Control Room Operator

Referrals Coordinator

Community Engagement Officer

Complaints Insight Specialist

Compliance Officer

Trainer and Development Officer

Community Care Officer

Theatre Resource Officer

Operations Support Officer

HR Manager

Environmental Health Officer

Security Officer

Commissioning Officer

Homelessness Officer

HR Manager

Housing Choice Officer

Short Breaks Personalisation Officer

HR & Administration Officer

Estates Audit Officer

Customer Care Co-Ordinator

I want to receive the latest job alerts for service delivery officer in nottingham, eng

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