Appointment setting Work, Jobs in Nottingham (with Salaries)

Customer Service Associate
Hillarys —Carlton
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
1d
Research Support Officer
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
- £32,073 - £39,043 a year
- Part-time
- University
- Driving
- Travel
4d
Administration Assistant
Kirkby Health Centre —Nottingham
- £12.71 an hour
- Temporary
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
9d
Front of House Assistant
Bannatyne —Leicester
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Home Visits Administrator/Scheduler
Specsavers —Mansfield
- £25,175 a year
- Full-time
- Microsoft Office
- Time management
- Free parking
- Annual leave
3d
Administrator - Sexual Health
HCRG Care Group —Loughborough
- £24,853 - £27,387 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
3d
Sales Assistant
Graft Marketing Limited —Leicester
- £350 - £550 a week
- Part-time
- Bilingual
- Customer service
- In-person
Quick apply
11d
Service Support Assistant
Leicestershire County Council —Glenfield
- £25,995 - £26,409 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Data analysis skills
- Annual leave
- Employee discount
7d
EMPLOYABILITY AND SKILLS MANAGER
Nottingham Forest Community Trust —Nottingham
- Weekend availability
- Driving
- Mentoring
- Free parking
- Annual leave
9d
Medical Secretary (Bank)
Circle Health Group —Nottingham
- Up to £12.79 an hour
- Part-time
- Hospital
- Microsoft Office
- Administrative experience
- Annual leave
Administrative Assistant (Maternity Cover)
Winshill Village Primary School —Burton-On-Trent
- £25,989 - £26,403 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
8d
Study Support Tutor (Part Time)
University of Nottingham —Nottingham
- £35,608 - £47,389 a year
- Part-time
- Hybrid work
- University
- Organisational skills
- IT
- Employee discount
Administration Assistant
Christ the King Catholic Voluntary Academy —Leicester
- £13,005 - £13,418 a year
- Part-time
- Microsoft Office
- Organisational skills
- Communication skills
3d
Trainee High Intensity Therapist - University of Nottingham
Vita Health Group —Leicester
- £39,227 a year
- Full-time
- Remote
- University
- Bachelor's degree
- Travel
3d
Sales Advisor
M&S Opticians —Derby
- Sales
- Customer service
- No experience needed
Quick apply
Healthcare Assistant
Elysium Healthcare —Mansfield
- £25,058 a year
- 12 hour shift
- Free parking
- Annual leave
Quick apply
SCHOOLS MANAGER
Nottingham Forest Community Trust —Nottingham
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Free parking
- Annual leave
9d
Virtual Ward Community Practitioner
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
- £39,959 - £48,117 a year
- Weekend availability
- Remote
- Care experience
- Acute care
- Communication skills
4d
Group Wedding Coordinator
Casa Hotel —Chesterfield
- CRM software
- Hospitality
- Sales
Care Assistant
Woodthorpe View LTD —Nottingham
- From £12.71 an hour
- Full-time
- English
- IT
- In-person
- Free parking
Quick apply
8d

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Customer Service Associate

Hillarys -
Carlton

Quick apply

Job details

Full-time
1 day ago

Benefits

Free parking
Employee discount

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
SAP
GCSE
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

We are looking for enthusiastic and customer-focused individuals to join our dynamic Contact Centre team as Business Generation Associates. In this fast-paced role, you will be the first point of contact for both new and existing customers, handling a variety of queries and appointment requests through multiple communication channels. You will play a key role in scheduling appointments, providing excellent service, and supporting our advisors by ensuring their schedules are efficiently coordinated.

Key Responsibilities:

Act as the first point of contact for new and existing customers via telephone, email, and online requests.
Handle both inbound and outbound calls in a professional, timely, and efficient manner.
Coordinate and schedule appointments between customers and field advisors, ensuring accuracy and availability alignment.
Respond to cancellations and rescheduling requests, ensuring excellent service continuity.
Use effective questioning to understand customer requirements and match them with appropriate services.
Ensure all interactions comply with company quality standards and General Data Protection Regulations (GDPR).
Maintain accurate records of customer interactions and appointments using internal systems.
Meet individual and team-based Key Performance Indicators (KPIs).
Support customer engagement by promoting services, products, and current promotions where appropriate.
Follow company procedures for handling escalated issues, complaints, cancellations, and rebooking.
Outbound call customers as required to confirm or reschedule appointments.
Collaborate with internal teams to ensure seamless customer service delivery.
Attend regular training and development sessions to enhance knowledge and performance.

What we are looking for:

Excellent telephone manner with strong communication skills.
Minimum of GCSE (or equivalent) level education.
Ability to work independently with minimal supervision.
Strong time management and organisational skills; able to prioritise workload and meet deadlines.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Previous experience in a customer service or contact centre environment (desirable but not essential).
Experience with SAP or CRM systems (desirable but not essential).
Willingness to attend training sessions and actively participate in ongoing development.
Ability to respond positively to performance feedback and appraisals.

What We Offer:

Permanent, full-time role in a supportive and engaging team environment.
Flexible working shifts between 9am and 7pm, across weekdays and weekends.
Comprehensive training and development opportunities.
Opportunity to work in a fast-paced, customer-focused setting with clear progression path

You can look forward to joining a lively and friendly team with a fun but fast-paced working environment, where you can have a bright career, and enjoy a fantastic range of benefits. These include free car parking, a health care and lifestyle benefits package, and generous staff discount.

We understand that there is no ‘one size fits all’ approach, and with this in mind, we are dedicated to providing an inclusive workplace where every colleague feels valued and comfortable to be their true self. If you require any reasonable adjustments throughout the recruitment process, please do let us know and we will be happy to accommodate

Everyone who applies will receive a response.

Quick apply

Refine Your Search

appointment setting jobs in nottingham

Customer Service Associate

Research Support Officer

Administration Assistant

Front of House Assistant

Home Visits Administrator/Scheduler

Administrator - Sexual Health

Sales Assistant

Service Support Assistant

EMPLOYABILITY AND SKILLS MANAGER

Medical Secretary (Bank)

Administrative Assistant (Maternity Cover)

Study Support Tutor (Part Time)

Administration Assistant

Trainee High Intensity Therapist - University of Nottingham

Sales Advisor

Healthcare Assistant

SCHOOLS MANAGER

Virtual Ward Community Practitioner

Group Wedding Coordinator

Care Assistant

I want to receive the latest job alerts for appointment setting in nottingham

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