We are seeking to appoint a number of Housing Team Leaders to lead key areas within our Homelessness and Supported Housing service. This is an exciting opportunity to join us at a time of significant transformation as we reshape how we prevent homelessness and improve outcomes for residents across Sheffield.
Vacancies
We are recruiting Team Leaders for the following service areas:
- Housing Advice
- Adult Prevention
- Performance
- Private Rented Solutions
- Refugees
The Role
As a Housing Team Leader, you will organise, lead and develop a team of frontline officers delivering critical housing and homelessness services across the city.
You will provide day-to-day leadership, ensuring high-quality, customer-focused services that prioritise early intervention and homelessness prevention. You will be responsible for team performance, supporting staff to deliver excellent outcomes while maintaining compliance with statutory duties and council policies.
This is a key operational leadership role, where you will:
- Lead and motivate teams working in fast-paced, high-impact environments
- Lead service delivery, ensuring quality, consistency and strong customer outcomes
- Support staff development through coaching, mentoring and supervision
- Take accountability for performance, addressing challenges and driving improvement
- Work collaboratively with partners across the Council and wider system
You will also play an important role in driving service improvement, contributing to audits, responding to customer feedback and supporting ongoing transformation across the service.
What We’re Looking For
We are looking for experienced leaders who are passionate about improving services and making a difference to residents.
You will have:
- Experience of managing or supervising teams in a busy, customer-facing environment
- Strong knowledge of housing and homelessness legislation, including prevention duties
- The ability to manage performance, make sound decisions, and deliver high-quality outcomes
- Excellent communication and interpersonal skills, with the ability to build effective partnerships
- A strong customer focus and commitment to delivering accessible, inclusive services
- The ability to motivate, coach and develop others to deliver their best
You will be confident working at pace, handling complex issues, and making well-reasoned decisions in challenging situations.
Why Join Us?
This is a unique opportunity to be part of a service redesign that is strengthening prevention, improving customer experience and shaping how homelessness services operate across Sheffield.
You will join a supportive management team with a shared ambition to:
- Reduce homelessness and the need for temporary accommodation
- Strengthen early intervention and prevention approaches
- Deliver high-quality, consistent and compliant services
- Work collaboratively with partners to achieve better outcomes
Sheffield City Council – Our Commitments
We are committed to creating a diverse and inclusive workforce that reflects the communities we serve. We actively encourage applications from underrepresented groups and support flexible working arrangements.
We offer:
- A competitive salary and generous annual leave
- Flexible and hybrid working opportunities
- A commitment to learning, development and career progression
- A supportive and inclusive working environment
We are also committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment.
Further Information
These roles may require flexible working, including some out-of-hours duty cover.
Apply now and help shape Sheffield’s approach to preventing homelessness and supporting residents to secure stable housing.
About the Teams
Housing Advice
You will lead a frontline team delivering first-contact housing advice and homelessness triage. This includes providing clear, accurate guidance on housing options, allocations, and access to the private rented sector. Your team will play a critical role in early intervention, helping residents resolve housing issues before they escalate into crisis.
Adult Prevention
You will lead a specialist team delivering homelessness prevention casework for adults with complex needs. This includes supporting individuals at risk of rough sleeping or experiencing multiple disadvantage, ensuring coordinated, person-centred interventions and strong partnership working across health, social care and criminal justice services.
Performance
You will lead a team responsible for performance monitoring, data quality, and service insight. This includes overseeing statutory returns, analysing trends, and driving continuous improvement through evidence-based decision making. Your work will ensure the service is compliant, efficient, and able to demonstrate impact.
Private Rented Solutions
You will lead a team focused on increasing access to and sustainment of private rented accommodation. This includes working with landlords, developing incentives and solutions, and supporting households to secure and maintain tenancies. The team plays a key role in preventing homelessness and reducing reliance on temporary accommodation.
Refugees
You will lead a team supporting refugees and people seeking sanctuary to access safe, stable housing. This includes managing resettlement pathways, coordinating support with partners, and ensuring customers receive the advice and assistance needed to integrate successfully and sustain their accommodation.
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.
It is a great time to join us and we welcome your application.
Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.
Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.
We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.
