Support Specialist in the UK
TicketCo —London
- Remote
- AI
- Communication skills
Game Master - Full time
Aim Escape Rooms —London
- From £26,500 a year
- 8 hour shift
- Customer service
- English
- In-person
Quick apply
3d
Freelance Actors / Games Masters - Portable Escape Room
AF Games —London
- £75 - £120 a day
- Organisational skills
- In-person
- Communication skills
Quick apply
Games Master (Key holder 18+)
Know Escape Ltd —Bishop's Stortford
- Up to £12.71 an hour
- Temporary
- Customer service
- No experience needed
- English
- Employee discount
Quick apply
3d
Forward Deployed AI Scientist, Internship, United Kingdom - BCG X
Boston Consulting Group —London
- Full-time
- Doctoral degree
- Master's degree
- Machine learning
Assistant Manager
KwikFit —Brentwood
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
6d
Forward Deployed AI Scientist, United Kingdom - BCG X
Boston Consulting Group —London
- Full-time
- Doctoral degree
- Machine learning
- Software development
Junior CAD Technician
Quinnross Ltd —Sittingbourne
- From £24,784.50 a year
- Full-time
- AutoCAD
- Computer literacy
- No experience needed
- Free parking
- Annual leave
Quick apply
TCG Sales Planning Specialist
The Pokémon Company International —London
- £42,000 - £73,000 a year
- Customer service
- Budgeting
- Communication skills
- Relocation assistance
- Gym membership
5d
Technical Program Manager - EU / UK
Marqeta —London
- Remote
- Computer Science
- PMP
- Engineering
- Employee stock purchase plan
- Annual leave
Quick apply
7d
Product Marketing Associate
Puzzel —London
- £40,000 - £45,000 a month
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Internship
- Flexible schedule
Quick apply
2d
Forward Deployed AI Engineer, Internship, United Kingdom - BCG X
Boston Consulting Group —London
- Full-time
- Doctoral degree
- Master's degree
- Software development
Night Supervisor
Admiral Slots —Maidstone
- £13.45 an hour
- Weekend availability
- Customer service
- Cash handling
Quick apply
Product Data Scientist (Data Labs)
Similarweb —London
- Computer Science
- Engineering
- English
Senior Support Analyst
MRI Software —London
- Full-time
- SQL
- Communication skills
BCG X Forward Deployed AI Engineer, United Kingdom
Boston Consulting Group —London
- Full-time
- Doctoral degree
- Software development
- AI
Founding Engineer - Early Careers
Tracebit —London
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Master's degree
Supervisor
Admiral Slots —Woolwich
- £13.45 an hour
- Weekend availability
- Management
- Customer service
- Cash handling
Quick apply
Delivery Manager - Match Official Administration System (MOAS)
The Football Association —Wembley Stadium
- Full-time
- Hybrid work
- Communication skills
- Annual leave
2h
Post Graduate Teaching Assistant (INTERNAL ONLY)
University College London —London
- £19.14 an hour
- Part-time
- Doctoral degree
- Master's degree
- University

I want to receive the latest job alerts for game master in ockendon, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Support Specialist in the UK

TicketCo
London

Apply Now

Job details

Qualifications

Technical troubleshooting
Ticket management
Process improvement
Internal department liaison
B2B
Software testing
Customer support
Customer interaction
AI
Communication skills
Help desk

Full job description

Support plays a vital role in a highly competitive market, providing measurable value to our customers. To ensure our customers achieve their goals and consider TicketCo a leader on the ticketing market, we are looking for a Support Specialist to join our team. In your role, you will be responsible for professional handling of support requests and ensuring a timely resolution is offered. Other responsibilities include working with other departments, attending events to supervise operations, troubleshooting, and testing technical solutions. This role will allow your career to grow, offering opportunities to develop and advance within TicketCo.

Responsibilities

Provide first-class, relation driven support to our customers in the UK and Ireland.

Work closely with clients and the Product Team to troubleshoot and resolve technical issues.
Taking part in the matches, games and important gatherings to make sure everything runs smoothly.
Manage equipment, including testing and ensuring that it is maintained and working efficiently.
Testing of TicketCo's software and reporting any issues found.
Work on internal projects to improve the support team's efficiency
Create a value for customers by providing top of the line consulting.
Master and manage the tools used by the support department and improve communication guidelines based on the feedback received.
Train and maintain AI (artificial intelligence) systems used in Customer Support.
Learn, grow and be up to date with the latest technologies and changes in the ticketing business.
Function as the customer advocate and provide internal feedback on how we can do things better.
Identify opportunities and challenges affecting the business of our customers and team up with other departments in order to improve our services and products.
Travel to help our clients achieve success and join other teams during strategic meetings.

Experience and skills

Strong experience in customer-facing activities
Excellent communication and presentation skills with the ability to inspire others through enthusiasm and creativity.
Ability to work on multiple tasks in a short period of time.
Strong empathy for customers and ability to advocate on their behalf.
Understanding of value drivers in usage based, transaction based and recurring revenue business models.
Analytical and process-oriented mindset.
Ability to understand technical solutions.
Strong work ethic, with the ability to work independently.
Desire for continuous learning and improvement, looking to grow together with the company.
SAAS and B2B support related experience.
Interest in sport and event industry.

Location

United Kingdom

Apply Now

Refine Your Search

game master jobs in ockendon, ess

Support Specialist in the UK

Game Master - Full time

Freelance Actors / Games Masters - Portable Escape Room

Games Master (Key holder 18+)

Forward Deployed AI Scientist, Internship, United Kingdom - BCG X

Assistant Manager

Forward Deployed AI Scientist, United Kingdom - BCG X

Junior CAD Technician

TCG Sales Planning Specialist

Technical Program Manager - EU / UK

Product Marketing Associate

Forward Deployed AI Engineer, Internship, United Kingdom - BCG X

Night Supervisor

Product Data Scientist (Data Labs)

Senior Support Analyst

BCG X Forward Deployed AI Engineer, United Kingdom

Founding Engineer - Early Careers

Supervisor

Delivery Manager - Match Official Administration System (MOAS)

Post Graduate Teaching Assistant (INTERNAL ONLY)

I want to receive the latest job alerts for game master in ockendon, ess

Related Searches

Explore jobs in more locations

Responsibilities

Experience and skills

Location

Jobseeker tools

Employer Tools

Browse

Stay Connected