Guest experience manager Work, Jobs in Ockham, Sry (with Salaries)

Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
5d
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
8d
General Manager
TRG Concessions - Wagamama Cobham - Manager —Cobham
- £42,000 - £48,000 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
7d
Customer Service Manager - Hospitality Airport Lounge
BaxterStorey UK —Hounslow
- £39,499.20 a year
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Meeting & Events Manager
Holiday Inn London Shepperton —Shepperton
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
Quick apply
Estate Agent
The Property Experts —Woking
- £8,400 a month
- Remote
- Sales
- Administrative experience
Assistant Meetings & Events Manager / £13.58 ph + Gym Membership
Village Hotels - Farnborough - M&E —Farnborough
- £13.58 an hour
- Full-time
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Guest Services Manager
Rapport —London
- £53,000 - £55,000 a year
- Full-time
- Hospitality
- Employee assistance programme
1d
General Manager
Rarebreed Dining —Weybridge South
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
2d
Guest Experience Manager
Cairn Group —London
- Full-time
- Hospitality
- Hotel
- Hotel experience
Quick apply
5d
Hotel General Manager
Surya Hotels —West Horsley
- Full-time
- Hospitality
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Guest Experience Manager 1 (40127)
Melia Hotels International —London
- Hotel
- Communication skills
- Employee discount
9d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Reception Manager/Concierge Monday - Friday
CH&CO —London
- £40,170 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Entertainment & Performance Manager
Bam Karaoke Box —London
- £42,500 - £48,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Annual leave
- Employee discount
Quick apply
7d
Conference and Banqueting Manager
Oatlands Park Hotel —Weybridge South
- Full-time
- English
- Hotel
- In-person
- Free parking
- Annual leave
Quick apply
2d
Assistant Manager
Everyman Media —Esher
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
2d
Hotel Receptionist (Live-in-available)
Guildford Manor Hotel & Spa —Guildford
- Up to £27,000 a year
- Full-time
- Hospitality
- Social media management
- English
- Free parking
- Annual leave
Quick apply
7d
Hospitality & Event Manager
Wilson Vale Catering Ltd —London
- £45,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Paid training
- Employee assistance programme
Quick apply

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Corporate Guest Services Manager

Portico Corporate Reception Management -
London

Quick apply

Job details

Full-time
£50,000 a year
5 days ago

Benefits

Annual leave
Company pension
Life insurance
Referral programme

Qualifications

Leadership

Full job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico is looking for an exceptional Guest Services Manager to lead the delivery of world class Boardroom and Front of House services provided by our team at the Bristol, Reading and London offices of a revered law firm.

Acting as the heartbeat of the operations, you’ll create a welcoming and community focused environment while ensuring seamless service across all touchpoints.

Key responsibilities include:

Lead the delivery of all Portico services including Reception, Boardrooms and Switchboard.
Build strong relationships with colleagues and clients, becoming the trusted “go to” person on site.
Create a warm, engaging workplace experience that enhances daily life for the firm’s colleagues.
Manage, motivate and develop a diverse team, ensuring high performance and exceptional service.
Oversee staffing, SOPs, audits, KPIs and SLAs to maintain consistently high standards.
Produce monthly client reports and act as the key escalation point for senior leadership.
Work closely with stakeholders on projects, co working initiatives and service improvements.
Ensure compliance with security, health & safety and employment legislation.
Regularly visit the Bristol and Reading offices as part of your leadership remit.

Hours: 40 hours per week, Mon-Fri
Salary: £50,000 per annum

Qualifications

Extensive leadership experience in a high-end corporate or premium service environment.
Proven ability to lead large, dynamic teams and develop future leaders.
Strong client service background with a passion for creating memorable experiences.
Confident communicator who builds rapport, trust and positive relationships at all levels.
Strategic thinker with a proactive, solutions focused mindset.
High attention to detail, polished personal presentation and a calm, professional manner.
Experience with meeting room booking systems (e.g. Condeco), visitor management tools, helpdesk systems, and AV/conferencing platforms (Zoom, Teams).

Additional Information

What's in it for you?

Excellent holiday allowance
Pension contributions,
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme.
24-hour personal helpline for employees, providing counselling & information services.
Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Our Training Academy provides excellent training and development opportunities for our people.

Quick apply

Refine Your Search

guest experience manager jobs in ockham, sry

Corporate Guest Services Manager

Guest Experience Manager, Pre-Opening - The St. Regis London

General Manager

People Operations Manager - Events

Customer Service Manager - Hospitality Airport Lounge

Meeting & Events Manager

Estate Agent

Assistant Meetings & Events Manager / £13.58 ph + Gym Membership

Guest Services Manager

General Manager

Guest Experience Manager

Hotel General Manager

Guest Experience Manager 1 (40127)

Head Of Customer Experience

Reception Manager/Concierge Monday - Friday

Entertainment & Performance Manager

Conference and Banqueting Manager

Assistant Manager

Hotel Receptionist (Live-in-available)

Hospitality & Event Manager

I want to receive the latest job alerts for guest experience manager in ockham, sry

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