Lettings assistant Work, Jobs in Old Trafford, Gtm (with Salaries)

Accommodation Assistant
dwell Student Living —Manchester
- £27,632.57 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
Quick apply
2d
Part Time Property Administrator and Personal Assistant
Moxley Services ltd —Prestwich
- £13 - £15 an hour
- Part-time
- Hybrid work
- Administrative experience
- Data entry
- Communication skills
Quick apply
Personal Assistant / Senior Property, Business, Podcast & Compliance Administrator
Bricks to Riches —Manchester
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
Resident Experience Assistant (Part Time) - New Vic, Manchester
Savills Management Resources —Manchester
- £19,726 a year
- Part-time
- Social media management
- Customer service
- IT
- Employee discount
7d
Personal Assistant / Senior Property, Business & Media Administrator
Bricks to Riches —Manchester
- £13 - £15 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
6d

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Accommodation Assistant

dwell Student Living -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,632.57 a year
2 days ago

Benefits

Free parking
Additional leave
Cycle to work scheme
On-site gym
On-site parking

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
Typing
Phone etiquette
Communication skills

Full job description

Accommodation Assistant (Full Time)

Location: Manchester City Centre
Contract: Permanent, Full Time
Hours: 40 hours per week
Reporting to: Accommodation Manager

About the Role

dwell Student Living provides high-quality accommodation to thousands of students across our global portfolio. We are currently looking for an enthusiastic and customer-focused Accommodation Assistant to join our team in Manchester.

As the first point of contact for our residents, visitors and contractors, you will play a key role in creating a welcoming and positive living experience for our students. You will be the face of the dwell brand, helping to ensure our residents receive exceptional service throughout their stay.

This is a varied, front-facing role that combines customer service, administration and operational support. Working closely with the site team, you will help maintain high standards across the property while supporting the day-to-day running of the accommodation.

Key Responsibilities

Customer Service & Reception

Deliver an outstanding customer experience for residents, visitors and prospective tenants.
Act as the first point of contact for all enquiries, both in person and via phone or email.
Ensure the reception area remains welcoming, organised and professional at all times.
Conduct property viewings and provide information to prospective residents.

Administration & Financial Support

Process resident payments and maintain accurate records.
Assist with monitoring rent accounts and supporting arrears management processes.
Complete administrative tasks efficiently and accurately using Microsoft Office applications.
Maintain resident records and update relevant systems as required.

Property & Resident Support

Assist with room and apartment inspections when required.
Support the management of parcel deliveries and collections for residents.
Work collaboratively with the wider accommodation team to resolve resident queries and issues.
Help ensure the property remains safe, compliant and well-presented.

What We're Looking For

We are seeking a proactive and organised individual who enjoys working with people and delivering excellent customer service.

Essential Skills and Experience

Previous experience in a customer-facing role.
Strong administration and organisational skills.
Excellent communication and interpersonal skills.
Good attention to detail and ability to manage multiple tasks.
Competent in Microsoft Word, Excel and Outlook.
Ability to work independently and as part of a team.

Desirable Skills

Experience within student accommodation, hospitality, residential lettings or property management.
Knowledge of StarRez or similar accommodation management systems.

What We Offer

A supportive and inclusive working environment.
Opportunities for training and professional development.
The opportunity to make a positive impact on students' living experience.

Our Values

At dwell Student Living, our values guide everything we do:

Respect

We treat everyone with dignity, fairness and consideration, embracing diversity and promoting inclusion.

Integrity

We act honestly and ethically, building trust through accountability and transparency.

Creativity

We encourage innovation, fresh thinking and continuous improvement in the way we work.

Excellence

We strive to deliver exceptional service and maintain the highest standards in everything we do.

If you enjoy working in a customer-focused environment and are passionate about delivering great service, we'd love to hear from you. Apply today and become part of the dwell Student Living team.

Job Types: Full Time, Permanent

Work Location: In person

Job Types: Full-time, Permanent

Pay: £27,632.57 per year

Benefits:

Additional leave
Cycle to work scheme
Free parking
On-site gym
On-site parking

Experience:

Customer service: 2 years (preferred)
working with students: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

lettings assistant jobs in old trafford, gtm

Accommodation Assistant

Part Time Property Administrator and Personal Assistant

Personal Assistant / Senior Property, Business, Podcast & Compliance Administrator

Resident Experience Assistant (Part Time) - New Vic, Manchester

Personal Assistant / Senior Property, Business & Media Administrator

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