Guest security manager Work, Jobs in Old Windsor, Brk (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
8d
Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Lounge Manager
Flexjet Europe —Farnborough
- Weekend availability
- Hospitality
- Microsoft Office
- Project management
Quick apply
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
7d
Security Operations Manager
Soho House & Co. —London
- Management
- Microsoft Office
- Supervising experience
- Employee discount
Quick apply
9d
Events Banqueting Manager
De Vere Beaumont Estate —Old Windsor
- £32,000 a year
- Weekend availability
- Management
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Front of House Manager
Rapport —London
- Up to £45,000 a year
- Full-time
- Management
- Leadership
- Employee assistance programme
Duty Manager
Reigate Manor Hotel —Reigate
- £27,500 - £29,000 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Night Manager- Guest Services Manager
Ridgevale Estates Limited —Windsor
- Weekend availability
- Bar
- Hotel
- IT
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Manager 1
Meliá —London
- Hospitality
- Management
- Marketing
- Employee discount
Quick apply
7d
SIA Security Events
Enable —London
- £16.82 an hour
- Part-time
- Customer service
- Driving
- Communication skills
Quick apply
3d
Night Security and Concierge Officer
St Ermin's Operating UK Limited - Security —London
- £34,288 a year
- Weekend availability
- Hotel
- Employee discount
Quick apply
Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Human resources
Quick apply
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
10d
Night Guest Relations Manager
The Landmark London Hotel —London
- £38,032.72 - £42,500.00 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2d
Hotel Night Manager
Ridgevale Estates Limited —Windsor
- Weekend availability
- Bar
- Hotel
- IT
- Employee assistance programme
- Employee discount
Quick apply
Day Concierge
Rhodium —London
- Up to £34,700 a year
- Full-time
- Microsoft Access
- Customer service
- English
Quick apply
8d
Guest Support Security Officer
UniTrust —Brentford
- £14.87 an hour
- Weekend availability
- Customer service
- IT
- Employee assistance programme
- Sick pay
Quick apply
14d
Duty Manager
Hilton —London
- £30,895 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
Corporate Security Officer
Emcor —London
- £32,926 a year
- Weekend availability
- Customer service
- English
- IT
- Employee assistance programme
- Referral programme
Quick apply

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guest security manager jobs near old windsor, brk

Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
8 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

guest security manager jobs in old windsor, brk

Duty Manager

Guest Experience & Welcome Manager

Lounge Manager

Front Desk Manager – Corporate Guest Services

Security Operations Manager

Events Banqueting Manager

Front of House Manager

Duty Manager

Night Manager- Guest Services Manager

Guest Experience Manager 1

SIA Security Events

Night Security and Concierge Officer

Front of House Manager (Maternity Cover)

Operations Assistant Manager, Serviced Apartments

Night Guest Relations Manager

Hotel Night Manager

Day Concierge

Guest Support Security Officer

Duty Manager

Corporate Security Officer

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