Service leader Work, Jobs in Oldbury, Wmd (with Salaries)

Customer Service Team Leader
Atkore —West Bromwich
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Short-term Temporary Team Member
NEXT —West Bromwich
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
12d
Store Manager
Aldi —Birmingham
- £52,910 - £69,000 a year
- Annual leave
Team Leader
Home Bargains —Smethwick
- £32,032 a year
- Part-time
- Supervising experience
- Store discount
- Annual leave
Quick apply
1d
Barista Maestro
Costa Limited —Dudley
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
14d
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- No degree
- Mentoring
- Organisational skills
- Annual leave
10d
Day Opportunities Team Leader
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
- Supervising experience
12d
Retail Supervisor - Full Time
Farmfoods —Birmingham
- £13.61 an hour
- Overtime
- Supervising experience
- Annual leave
- Employee discount
Quick apply
9d
Library Services Co-ordinator
Birmingham City Council —Birmingham
- £35,412 - £44,075 a year
- Part-time
- Administrative experience
- Communication skills
1d
Retail Supervisor
Screwfix —Wednesbury
- £14.08 an hour
- Weekend availability
- Annual leave
- Employee discount
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
14d
Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
Retail Shift Manager
Lidl —Tipton
- £15.45 - £15.95 an hour
- Full-time
- Leadership
- Store discount
- Employee discount
8d
Community Early Years Worker (23167)
Barnardo's —Sandwell
- £26,003 a year
- Weekend availability
- Hybrid work
- Communication skills
- School
- Annual leave
- Employee assistance programme
4d
Assistant Manager
Starbucks —West Bromwich
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Service Delivery Manager
The Royal Wolverhampton NHS Trust —Wolverhampton
- £49,387 - £56,515 a year
- Full-time
- Nursing
3d
Team Leader
KFC —West Bromwich
- Up to £14 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
11d
Pallet Sales Administrator
Giffords Recycling Ltd —West Bromwich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Personal Assistant
BT —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
15h
NetWatch Police Liaison
NetWatch Global —Birmingham
- £24,297 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
3d

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service leader jobs near oldbury, wmd

Customer Service Team Leader

Atkore -
West Bromwich

Quick apply

Job details

Permanent

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
On-site parking

Qualifications

CRM software
Customer service
Continuous improvement
Mentoring
Organisational skills
Leadership
Communication skills

Full job description

Customer Service Team Leader

Who we are:

Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together – a future focused on empowering our customers while we power and protect the world.

With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure.

Who we are looking for:

We are looking for an experience Customer Service Lead, to be responsible for overseeing the day-to-day operations of the customer service team, handling escalated customer issues, and ensuring a smooth customer experience. You will work closely with internal departments to resolve problems efficiently while maintaining a high level of service.

What you’ll do:

Lead and support the customer service team in managing daily inquiries, complaints, and service requests.
Act as the first point of contact for escalated customer issues and ensure prompt resolution.
Develop and implement processes to improve customer service efficiency and satisfaction.
Monitor customer interactions, ensuring high-quality service and compliance with company standards.
Work closely with production, logistics, and sales teams to address customer concerns effectively.
Train and mentor customer service representatives to enhance their problem-solving and communication skills.
Analyze customer feedback, identify trends, and provide recommendations for service improvements.
Maintain accurate records of customer interactions and resolutions for reporting and analysis.
Assist in setting team goals and performance metrics, ensuring continuous improvement.

What you bring:

Proven experience in a senior customer service role, preferably in a manufacturing or industrial environment.
Strong leadership skills with experience managing or mentoring a customer service team.
Excellent problem-solving abilities with a proactive and customer-focused approach.
Ability to handle difficult conversations and resolve issues effectively.
Strong communication and interpersonal skills to liaise with customers and internal teams.
Experience working with CRM systems and customer service software.
Ability to analyse data and customer trends to improve processes.
Strong organisational and multitasking skills in a fast-paced environment.
Ability to works well under pressure and have attention to detail.

Why Join Us?

Opportunity to work in a dynamic and growing manufacturing business.
Supportive team culture with career growth opportunities.
A chance to make a real impact by improving customer experience and service standards.

Benefits.

Companywide bonus scheme
25 days annual leave
Service and recognition awards.
Training and development opportunities
Company Pension
Life Assurance 4x salary
Discounted Gym Membership
Enhanced family friendly policies
Free annual flu vaccination vouchers
Employee assistance program which includes a 24/7 virtual GP service
Cash health plan.
Free home cyber security training
Cycle to work scheme.
Free onsite parking

37 hours a week, Monday to Thursday 8.30am – 4.30pm and Friday 8.30am – 4pm at our West Bromwich site.

Atkore is committed to creating an engaged and aligned workforce that drives a collaborative culture. Our team strives for breakthrough results, stays focused on being standout leaders, and fully supports decisions of the Company. We consistently live the Atkore mission, strategic priorities, and behaviors, all in a way that’s consistent with our core values. Together, we build strong leaders that continually endeavor to move us forward.

Quick apply

Refine Your Search

service leader jobs in oldbury, wmd

Customer Service Team Leader

Short-term Temporary Team Member

Store Manager

Team Leader

Barista Maestro

IT Service Desk Team Leader

Day Opportunities Team Leader

Retail Supervisor - Full Time

Library Services Co-ordinator

Retail Supervisor

Customer Service Advisor

Duty Manager - Guest Experience

Retail Shift Manager

Community Early Years Worker (23167)

Assistant Manager

Service Delivery Manager

Team Leader

Pallet Sales Administrator

Personal Assistant

NetWatch Police Liaison

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