Working team leader Work, Jobs in Ollerton, Ntt (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
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Managing Director
Direct Plumbing & Heating Supplies Ltd T/A Solutions Kitchen & Bathroom Centre —Kirkby in Ashfield
- £60,000 - £70,000 a year
- Full-time
- Management
- Bachelor's degree
- IT
- Free parking
- Employee discount
Quick apply
2d
Customer Support Agent
Exel Technology Group Ltd —Mansfield
- From £26,505 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Team Leader - Order Fulfilment
Butternut Box —Worksop
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4d
Graduate Management Programme
Choice Care Group —Newark-on-Trent
- £32,000 a year
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Operations Controller
Great Bear —Worksop
- Up to £34,260 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager - Inbound
Great Bear —Worksop
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Retail Customer Service Multi Site
Entain —Newark-on-Trent
- £13 an hour
- Overtime
Line Leader / Packing Team Leader
Butternut Box —Worksop
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4d
Production Shift Manager
Butternut Box —Worksop
- 8 hour shift
- Analysis skills
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
5d
Operations Manager - Outbound
Great Bear —Worksop
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Installations Manager
Mercia Garden Products LTD —Newark-on-Trent
- £38,000 - £45,000 a year
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Health & wellbeing programme
- Employee discount
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6d
Warehouse Shift Supervisor
Great Bear —Worksop
- Up to £35,622 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Product Specialist (Life-Science)
Advanced Molecular Diagnostics Ltd —Nottingham
- £25,500 - £29,500 a year
- Part-time
- Software troubleshooting
- Customer service
- Bachelor's degree
Quick apply
12d
Assembly Shop Manager
Project Timber Ltd —Newark-on-Trent
- £50,000 a year
- Full-time
- ERP systems
- Assembly
- Continuous improvement
- Free parking
Quick apply
2d
Student Communities Coordinator
Sheffield Students Union —Sheffield
- £26,009 an hour
- Full-time
King's Trust Team Leader
The Sheffield College —Sheffield
- £28,760 - £33,563 a year
- Full-time
- English
- Free parking
- Annual leave
General Manager
Mowgli Street Food —Lincoln
- £37,000 a year
- Full-time
- School
- Annual leave
- Employee discount
Quick apply
Customer Success Executive
Paragon Scotland Limited —Doncaster
- From £26,508 a year
- Full-time
- Bilingual
- Spanish
- English
- Free parking
- Store discount
Quick apply
3d

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Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

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Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

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Refine Your Search

working team leader jobs in ollerton, ntt

Customer Service Team Leader (12 month contract)

Managing Director

Customer Support Agent

Team Leader - Order Fulfilment

Graduate Management Programme

Operations Controller

Operations Manager - Inbound

Retail Customer Service Multi Site

Line Leader / Packing Team Leader

Production Shift Manager

Contact Centre Manager

Operations Manager - Outbound

Installations Manager

Warehouse Shift Supervisor

Product Specialist (Life-Science)

Assembly Shop Manager

Student Communities Coordinator

King's Trust Team Leader

General Manager

Customer Success Executive

I want to receive the latest job alerts for working team leader in ollerton, ntt

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