Support manager Work, Jobs in Onchan, Iom (with Salaries)

Customer Care Coordinator
Dandara —Douglas
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Enterprise Support Manager
Isle of Man Government —Douglas
- £46,858 - £54,500 a year
- Full-time
- Communication skills
- Relocation assistance
- Annual leave
10d
Spa Manager
Comis Hotel and Golf Resort —Douglas
- Weekend availability
- Customer service
- Computer literacy
- English
- Free parking
- Relocation assistance
Quick apply
9d
Service Manager (Drivers preferred)
Autism Initiatives —Douglas
- £43,097 - £46,763 a year
- Full-time
Communications Manager
Isle of Man Government —Douglas
- £46,858 - £54,500 a year
- Full-time
- Relocation assistance
- Annual leave
2d
Area Manager
Autism Initiatives —Douglas
- Full-time
- Travel
Aviation Manager
Hill Robinson —Douglas
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Primary School Catering Manager
Isle of Man Government —Union Mills
- £46,858 - £54,500 a year
- Full-time
- Leadership
- Free parking
- Relocation assistance
12d
HR Adviser
Isle of Man Government —Douglas
- £54,500 - £58,786 a year
- Human resources
- Annual leave
Caretaker - Manor Park Primary School
Isle of Man Government —Douglas
- £28,426 - £34,289 a year
- Full-time
- Communication skills
- School
- Free parking
- Relocation assistance
6d
Dilapidation Enforcement Officer
Douglas City Council —Douglas
- £37,374 - £45,313 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Training and Service Development Manager
Isle of Man Government —Union Mills
- £46,858 - £54,500 a year
- Full-time
- Free parking
- Relocation assistance
2d
Clerk to the First Deemster/Chancery Team Manager
Isle of Man Government —Douglas
- £37,204 - £43,466 a year
- Full-time
- Communication skills
- Relocation assistance
- Annual leave
12d
Service Manager - Adult Learning Disability Services
Isle of Man Government —Union Mills
- £51,356 - £55,573 a year
- Full-time
- Free parking
- Relocation assistance
9d
Fitness Zone Instructor
Isle of Man Government —Douglas
- £24,838 - £27,075 a year
- Full-time
- Communication skills
- Free parking
- Relocation assistance
4d
Registered Manager
LV Care Group —Ramsey
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Personal Secretary / Clinical Secretary Co-ordinator
Isle of Man Government —Isle Of Man
- £32,907 - £38,760 a year
- Full-time
- Patient care
- Leadership
- Communication skills
- Free parking
- Relocation assistance
10d
Customer Advisor
Boots —Isle Of Man
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Student Awards Team Leader
Isle of Man Government —Union Mills
- £37,204 - £43,466 a year
- Full-time
- Free parking
- Relocation assistance
4d
Finance Manager
Hill Robinson —Douglas
- Microsoft Excel
- Analysis skills
- Continuous improvement
Quick apply
6d

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support manager jobs near onchan, iom

Customer Care Coordinator

Dandara -
Douglas

Apply Now

Job details

Benefits

Annual leave
Employee assistance programme
Private medical insurance
Employee discount
Pay rise

Qualifications

Customer service
Microsoft Office
Purchasing
IT
Construction
Communication skills

Full job description

Customer Care Coordinator

At Dandara we believe the best ideas come from our people working together. We strive to look forward in all we do, with integrity and passion. We want to recruit the best people to contribute to our goals and build our businesses. We put our customers first, we empower our people, and we support the communities in which we build.

Our Customer Care team in the Isle of Man make sure home buyers receive the very best care following their home buying experience. Customers expect their homes to be of the highest standard, and you will make sure they are, by being on hand with answers and practical help. More importantly than that though, is your passion for quality and professionalism.

What you'll be doing

Act as the first point of contact for homeowners regarding customer care and defect enquiries.
Log, track, and manage customer care issues from report through to resolution.
Schedule and coordinate Customer Care Technicians and subcontractors to attend remedial works.
Communicate clearly and professionally with homeowners to manage expectations and appointment times.
Ensure defects are addressed within agreed service levels and warranty requirements.
Maintain accurate and up-to-date customer care records and systems.
Monitor outstanding issues and follow up to ensure timely completion.
Support defect inspections and quality checks where required.
Escalate unresolved or high-risk issues to Customer Care Management.
Ensure compliance with company procedures, consumer codes, and health & safety requirements.
Contribute to continuous improvement of customer care processes and customer satisfaction.
Follow up on customer feedback via customer surveys in close-cooperation with Customer Care Manager
Strive to achieve gains in ‘Customer Satisfaction’ and ‘Recommended’ ratings as reported by HBF.
Carry out day to day office administration to drive smooth running of the department.

What you'll bring

Experience in a Customer Care Coordinator, Customer Service, or Aftercare role, ideally within housebuilding or residential construction.
Strong customer service and communication skills.
Highly organised with the ability to manage multiple cases and priorities.
Confident in dealing with homeowners, subcontractors, and internal teams.
Comfortable using customer care systems and Microsoft Office.
Calm, professional, and solutions-focused approach.
Understanding of new-build warranty processes is advantageous but not essential.

Why Dandara

Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK’s largest independent property development companies and it’s all thanks to the vision and passion of our dedicated team. We have a strong track record of delivering excellent houses as evidenced by our consistently high scores from our customers and our 5 Star Housebuilder awards.

What's in it for you

Competitive salary depending on experience
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days
Discretionary annual bonus scheme
Private medical insurance
Life assurance (3x salary, with option to increase to 4x)
Employee assistance programme
Discounts on a range of retailers, restaurants, leisure providers and more

Apply Now

Refine Your Search

support manager jobs in onchan, iom

Customer Care Coordinator

Enterprise Support Manager

Spa Manager

Service Manager (Drivers preferred)

Communications Manager

Area Manager

Aviation Manager

Primary School Catering Manager

HR Adviser

Caretaker - Manor Park Primary School

Dilapidation Enforcement Officer

Training and Service Development Manager

Clerk to the First Deemster/Chancery Team Manager

Service Manager - Adult Learning Disability Services

Fitness Zone Instructor

Registered Manager

Personal Secretary / Clinical Secretary Co-ordinator

Customer Advisor

Student Awards Team Leader

Finance Manager

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